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Cresta logo
Cresta

Real-Time Intelligence for Contact Centers

Machine Learning Engineer, AI Agents

Machine Learning EngineerMachine Learning EngineerFull TimeRemoteMid LevelTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

69 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishCloudDistributed SystemsNumpyPyTorchTensorflow

Job Description

Machine Learning Engineer, AI Agents

Cresta

• Design, develop, and deploy Cresta’s AI Agent solutions and proprietary models. • Focus on practical AI challenges such as improving reasoning, planning capabilities, and evaluation in real-world scenarios. • Collaborate with cross-functional teams including front-end and back-end software engineers to integrate AI Agents into Cresta’s customer solutions. • Lead initiatives to scale AI systems for production environments, ensuring performance and reliability across use cases. • Contribute to solving cutting-edge problems in AI and help define the future roadmap for Cresta’s AI Agents. • Innovate and research ways to improve security, cost-efficiency, and reliability of AI systems.

Job Requirements

  • Bachelor’s or Master's Degree in Computer Science, Mathematics, or a related field
  • 2+ years of hands-on industry experience with AI and machine learning, preferably with experience working with LLMs in large-scale production environments
  • Solid knowledge of machine learning concepts and methods, especially those related to NLP, Generative AI, and working with LLMs
  • Practical knowledge of modern machine learning frameworks and technologies (e.g., PyTorch, Tensorflow, Hugging Face, NumPy), as well as experience with distributed systems and cloud-based AI infrastructure
  • Strong problem-solving and strategic thinking abilities, with a proven ability to lead cross-functional teams and work collaboratively to deliver innovative AI solutions in production
  • A passion for driving AI adoption and pushing the boundaries of AI technology into real-world applications, with an ability to mentor junior engineers and influence strategic decisions across the organization

Benefits

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Paid parental leave to support you and your family
  • Monthly Health & Wellness allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunch reimbursement for in-office employees
  • PTO: 3 weeks in Canada

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Cisco ThousandEyes logo

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Red River Technology logo

Senior Machine Learning Engineer, vLLM

Red River Technology

Established in 1995, Red River Technology is a leading information technology services provider based in Claremont, New Hampshire. As an employer, Red River emp

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