Instructional Designer Location: San Francisco, California (Remote) Employment Type: 5 Month Contract Job Description: Role Overview An experienced communications and training content specialist is sought to manage OCM execution across two concurrent Oracle Finance platform implementations. This is a hands-on, production-focused role supporting PST hours. The Specialist will own the content engine, creating all communications, training materials, video walkthroughs, and SharePoint pages that reach Finance stakeholders. This role is for an individual who takes pride in producing polished, purposeful content. Key Responsibilities - Develop and produce all stakeholder communications, including monthly newsletters, event announcements, and milestone updates, ensuring each piece is visually polished and audience-appropriate. - Draft communications on behalf of senior leadership, managing review and sign-off cycles to ensure authenticity and credibility. - Manage the OCM content calendar across both programs to prevent audience fatigue. - Build and administer surveys, analyze results, and provide polished summaries. - Design, build, and maintain all training materials, such as foundational learning decks, step-by-step process guides, and quick reference guides (QRGs). - Create video tutorials and system walkthroughs using Microsoft Stream/Clipchamp, from scripting through to publishing. - Build and maintain SharePoint project sites as the central hub for training content and project resources. - Prepare and, when needed, facilitate Change Agent Network (CAN) forum sessions and other stakeholder meetings. - Build and maintain adoption tracking dashboards and readiness assessment tools, presenting metrics in executive-ready formats. Required Qualifications Education: Bachelor's degree in Communications, Instructional Design, Business, Marketing, Finance, or a related field. Experience: 3+ years of experience in instructional design, corporate communications, or training content development in an enterprise environment. Direct experience creating content for Finance, accounting, or FP&A audiences is required. Technical Skills: Fluency in SharePoint, Microsoft Stream/Clipchamp, and PowerPoint. Exceptional written communication skills with a strong eye for design. A portfolio or work samples are required. Preferred Qualifications - Experience in a formal OCM or change management role, with familiarity applying a structured change methodology. - Change management or instructional design certification (Prosci, ACMP, ATD CPTD, or equivalent). - Experience supporting Oracle EPM implementations (Freeform, ARCS, Essbase, or similar platforms). - Experience with Salesforce Marketing Cloud or an equivalent enterprise communications platform. - Background in retail, consumer goods, or multi-brand Finance environments. - Visual design skills using tools such as Canva or Adobe Creative Suite. This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Employee Type: Contract Location: San Francisco, CA, US Pay Range: $35 - $40 per hour

• Working as part of the Design & Onboarding Practice delivering small scale External and internal Onboardings. • Supporting the provision of new and extended contracts into our rapidly expanding customer base. • Ensuring and verifying the scope of the services can be met delivering the appropriate SLAs and that commercial and technical resources are in place. • Ensuring the validity of requirements that have been captured, making sure they are accurate and sufficiently detailed. • Creating the necessary support artefacts and knowledge transfer into the Managed Service teams. • Owning and being responsible for ensuring the success of every Onboarding activity you are assigned to. • Creating a transition plan coordinating the Managed Services resources. • Providing early life contact support post-delivery whilst ensuring both contractual and commercial elements are delivered as agreed.

• Presentation & Slide Design: Translate team ideas, outlines, and data into clean, visually compelling slides • Build and update presentations using Brilliant templates in Canva • Help improve slide structure, flow, and clarity for internal and client decks • Turn messy content into polished, easy-to-understand visuals • Graphic Design Support: Create simple graphics for internal and client needs (social mockups, one-pagers, etc.) • Creative Collaboration: Work with account teams to bring ideas to life visually • Your work will provide a meaningful contribution to Brilliant as an agency and to its clients.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. - Design and develop effective learning solutions that address knowledge and/or performance gaps for customers and partners. - Use core instructional design principles and theories to maximize learning and produce impactful results. - Generate scripts, storyboards, and prototypes of training content to be reviewed and approved by key stakeholders. - Leverage various multimedia approaches and authoring tools to create interactive online learning experiences. - Create and update curriculum to be delivered in multiple modalities including online, instructor-led, and virtual instructor-led training. - Ensure course materials meet quality standards and align with writing and style guidelines. - Effectively own content development projects and collaborate with SMEs, curriculum managers and other internal stakeholders, as well as ILT content delivery teams. - 1+ years of curriculum management, learning experience, and/or instructional design experience in a corporate training environment. SaaS experience preferred. - 2+ years of experience in adult learning, organizational development, or professional training programs. - BA or BS degree in Education, Instructional Design, or another relevant field. - Strong understanding of instructional design process, knowledge transfer methods, curriculum, and taxonomy. - Experience with a variety of applications (Microsoft Office) and authoring tools (e.g. Articulate 360, Adobe Creative Cloud, and Camtasia). - Demonstrated ability to communicate complex technical information and convert it into easily understandable and engaging learning content. - Demonstrated ability to assess learning needs and develop media-rich, engaging, and high-impact learning solutions. - Strong organizational and project management skills with a sense of ownership and the ability to successfully execute on deliverables. - Excellent internal relationship-building skills and ability to drive effective communication, collaboration, and commitment across disparate groups with competing priorities. - Outstanding writing and editing skills, and attention to detail. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.