Mechanical Orchard combines software development and managed cloud operations in one offering.
Manager, Delivery Infrastructure Engineering
Location
Canada
Posted
59 days ago
Salary
0
Seniority
Lead
Job Description
Manager, Delivery Infrastructure Engineering
Mechanical Orchard
• Own the end-to-end deployment model — from reference architectures and installation workflows to hardening, upgrades, and ongoing environment support across customer environments • Enable Delivery teams and SI partners to use Imogen effectively, and draw a clear boundary between Mechanical Orchard's infrastructure ownership and partner-led modernization execution • Partner with Platform to influence roadmap and architecture decisions, serving as the voice of real-world deployment complexity in platform prioritization • Engage with Sales and Delivery during pursuits to define infrastructure scope, set readiness criteria, and reduce downstream delivery risk before engagements begin • Build, hire, and develop a high-performing infrastructure engineering team through consistent coaching, career development, and a culture of ownership • Define the processes, playbooks, and metrics that move infrastructure delivery and support from heroics to a repeatable, scalable operating model
Job Requirements
- 7+ years in infrastructure engineering, with at least 3 years in an engineering management or team lead role
- Experience deploying and operating enterprise software in complex, regulated, or multi-tenant customer cloud environments
- Demonstrated ability to build scalable delivery and support models — playbooks, runbooks, reference architectures
- Experience supporting pre-sales or technical scoping activities — defining infrastructure approach, environment prerequisites, and readiness criteria alongside sales and delivery teams
- Experience enabling external partners or systems integrators through documentation, onboarding frameworks, or direct engagement support
- Track record of building and developing high-performing engineering teams
- Strong cross-functional collaboration skills; comfortable working across Sales, Product, and Delivery
- Ability to operate in ambiguity and drive clarity across organizational boundaries
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Mechanical OrchardMechanical Orchard combines software development and managed cloud operations in one offering.
• Own the end-to-end deployment model — from reference architectures and installation workflows to hardening, upgrades, and ongoing environment support across customer environments • Enable Delivery teams and SI partners to use Imogen effectively, and draw a clear boundary between Mechanical Orchard's infrastructure ownership and partner-led modernization execution • Partner with Platform to influence roadmap and architecture decisions, serving as the voice of real-world deployment complexity in platform prioritization • Engage with Sales and Delivery during pursuits to define infrastructure scope, set readiness criteria, and reduce downstream delivery risk before engagements begin • Build, hire, and develop a high-performing infrastructure engineering team through consistent coaching, career development, and a culture of ownership • Define the processes, playbooks, and metrics that move infrastructure delivery and support from heroics to a repeatable, scalable operating model
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