• Own compliance for your country or region. • Ensure local requirements are correctly interpreted, documented, and implemented across processes, systems, and customer workflows. • Embed legislation into Remote’s product. • Translate statutory rules, payroll logic, tax calculations, thresholds, and edge cases into structured requirements for Product and Engineering. • Partner with Product Design to create user experiences that are compliant, intuitive, and auditable. • Review specifications, test logic, and validate product outputs to ensure legislative accuracy. • Lead complex audits and compliance programs. • Own and deliver multi-country or high-risk audits from planning through remediation. • Establish audit frameworks that scale across new and existing jurisdictions. • Identify root causes and drive systemic improvements. • Lead investigations and incident resolution. • Serve as the primary escalation point for compliance issues in your region. • Partner cross-functionally to resolve incidents quickly and implement permanent corrective and preventative actions. • Design and implement processes and governance frameworks. • Create clear, scalable, and documented processes for payroll compliance operations. • Develop controls, SOPs, and monitoring mechanisms to ensure ongoing adherence. • Align global policies with regional requirements and drive consistency across markets. • Enablement, documentation, and knowledge sharing. Built training materials, guidance, and rules documentation to upskill internal teams. • Partner with Product, Engineering, Legal, Support, and Customer Success to ensure compliance is embedded into decision-making. • Achieve ≥90% stakeholder satisfaction by being responsive, proactive, and solutions-oriented. • Support go-to-market, customer escalations and expansion initiatives with clear compliance guidance.

Role Description As a GP Compliance Expert , you are the owner of payroll compliance for your country or region. You hold deep expertise in local legislation and apply it across everything from audits to product design. You’ll translate complex rules into scalable processes, systems, and documentation — ensuring Remote continuously meets (and anticipates) regulatory standards. You will work closely with Product, Engineering, Design, Operations, and Legal to embed compliance into the foundations of our global payroll platform. You’ll lead investigations and incident resolution, drive continuous improvement, and mentor teams to raise compliance capability across the organisation. This role blends subject-matter expertise with strategic systems thinking — making you a key architect in how Remote builds compliant, automated global payroll at scale. Qualifications - Deep expertise in payroll, employment compliance for your country/region. - Strong understanding of how legislation translates into payroll calculations and system logic. - Proven record leading audits, regulatory reviews, or country-level compliance programs. - Experience partnering with technical teams to convert statutory rules into product requirements. - Strong communicator capable of influencing stakeholders across Product, Engineering, Legal, Support, and Senior Leadership. - Confident investigator with sound judgment in high-risk or sensitive scenarios. - Mentor and coach who grows the capability of the team around you. - Systems thinker who designs frameworks, documentation, processes, and controls that scale. - Comfortable operating in an async, fast-changing, fully remote environment. Requirements - Own compliance for your country or region. - Be the accountable expert for payroll compliance in your jurisdiction(s). - Ensure local requirements are correctly interpreted, documented, and implemented across processes, systems, and customer workflows. - Embed legislation into Remote’s product. - Translate statutory rules, payroll logic, tax calculations, thresholds, and edge cases into structured requirements for Product and Engineering. - Partner with Product Design to create user experiences that are compliant, intuitive, and auditable. - Review specifications, test logic, and validate product outputs to ensure legislative accuracy. - Lead complex audits and compliance programs. - Own and deliver multi-country or high-risk audits from planning through remediation. - Establish audit frameworks that scale across new and existing jurisdictions. - Identify root causes and drive systemic improvements. - Lead investigations and incident resolution. - Serve as the primary escalation point for compliance issues in your region. - Partner cross-functionally to resolve incidents quickly and implement permanent corrective and preventative actions. - Design and implement processes and governance frameworks. - Create clear, scalable, and documented processes for payroll compliance operations. - Develop controls, SOPs, and monitoring mechanisms to ensure ongoing adherence. - Align global policies with regional requirements and drive consistency across markets. - Enablement, documentation, and knowledge sharing. - Build training materials, guidance, and rules documentation to upskill internal teams. - Deliver quarterly enablement, lead learning sessions, and coach Specialists and Leads. - Maintain high-quality documentation for compliance rules, workflows, and system logic. - Cross-functional influence & stakeholder partnership. - Partner with Product, Engineering, Legal, Support, and Customer Success to ensure compliance is embedded into decision-making. - Achieve ≥90% stakeholder satisfaction by being responsive, proactive, and solutions-oriented. - Support go-to-market, customer escalations and expansion initiatives with clear compliance guidance. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

• Providing application support consultancy through advice, guidance, and appropriate technical activities • Managing tickets after having received functional analysis and guidance / coaching on the technical way to implement IT applications • Providing documentation (both technical and functional) on issues handled • Managing personal daily priorities and assigned tickets, and ensure that his deadlines are met. • Regularly report on status and progress to the AMS Cluster Lead • Maintaining internal and external contact and communication channels at appropriate level. • Communicate status, resolution, and root cause of assigned issues • Understand the general flows in HR and the SAP HR architecture • Design and deliver high quality solutions through system configuration that meets overall business requirements • Perform configuration for HCM modules of HR: Payroll (evaluation & schemas) • Act as the HR Services lead for SAP Payroll Management development, defect identification, and defect resolution • Analysis of payroll / time schemas to identify root cause and solution of pay & time discrepancies • Resolve complex defects related to Overtime, social security calculation, legal reporting, allowances, sickness, taxes, posting, payslips and others specific BE payroll configurations • Participates in SAP HR projects as an integral part of a cross-functional team to support the delivery of HR Services • Ensure time and attendance data integrity • Must have hands on experience on BE Payroll – Schemas, PCRs, wage type creation, basic pay configuration, etc. • Troubleshoot and resolve HCM & Payroll problems/failures for both external and internal customers and updating ticket logging systems in a timely and accurate manner • Generate easy-to-maintain bug free code and customizing respecting Strada best practices HRSP Implementation • Operate required system tests using either provided or self generated test data • Support the required workshops as laid out by the methodology, ensuring all decisions are accurately captured and recorded in relevant workbooks. • Undertake configuration as per the agreed design and direction of ECC or ECP Lead Consultant. • Define and document the overall configuration of the SuccessFactors module(s), making the correct balance between business, technical and functional requirements and constraints, as well as the compatibility with different solution components. • At the end of the project, ensure successful transition to maintenance teams, either Strada or other. • Support project resources in defining solutions in the event that a challenge arises during delivery to ensure that delivery is on time and within budget. • Organize and support the data mapping with client and implementation teams (Strada or Third Party Providers). • Ensure the client fulfil their responsibilities in term of data management, in particular with their data cleansing and data transformation. • Be familiar with data security procedures and requirements of both Strada and the client and ensure these are respected as part of the process. • Support the Technical resources in the definition of integration requirements. • Support in the delivery of integration solution workshops to clients and the completion of required documentation. • Carry out agreed Strada Testing and ensure all agreed issues are corrected prior to customer testing.

• Own and drive net-new payroll sales into strategic restaurant accounts, including national and regional franchise brands • Prospect and develop a pipeline of qualified payroll opportunities through outbound outreach, inbound referrals, and cross-sell motions within the existing R365 customer base • Lead discovery conversations with HR, Payroll, Finance, and Operations leaders to uncover workforce pain points and align R365 Payroll solutions to business outcomes • Execute a consultative, value-based sales process from first contact through close, including demos, proposals, and negotiation • Partner with Sales Engineers to deliver compelling platform demonstrations tailored to payroll and workforce workflows in the restaurant industry • Develop and present business cases quantifying the ROI of migrating to R365 Payroll — including labor cost reduction, compliance risk mitigation, and administrative time savings • Collaborate with the broader Strategic Accounts team to identify payroll expansion opportunities within existing R365 accounting and operations customers • Maintain accurate pipeline data, activity logs, and revenue forecasts in Salesforce & Gong • Stay current on payroll compliance regulations relevant to the restaurant industry, including federal, state, and local wage laws, tip credit rules, and overtime requirements • Represent R365 as a payroll subject matter expert at industry events, prospect meetings, and customer-facing engagements • Provide a smooth handoff to Implementation and Customer Success teams post-sale, ensuring expectations are set and the customer is set up for long-term success • Demonstrate adaptability and a high level of accountability as part of a rapidly scaling sales organization • Other duties as assigned