Role Description American Specialty Health Incorporated (ASH) is seeking a Manager-Health Services Policy and Compliance to join our Health Services department. The primary purpose of this position is to coordinate policy development and maintenance; to support accreditation, client, and regulatory compliance; and to coordinate activities that meet corporate goals in support of various departments. Salary Range $56,700 to $72,000 Full-Time Annual Salary Range. Remote Worker Guidelines - This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. - This WFH position requires a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. - The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed; 100 down/20 up is recommended to support higher quality video meetings. Responsibilities - Coordinates operational projects and activities in support of corporate goals, regulatory requirements, and accreditation guidelines. - Complete annual review of assigned policies within established time frames. - Coordinates and manages the completion of all assigned and operational policy-related action items from workgroups, key process teams, and committees. - Assists with training policy team on processes and procedures. - Ensures policies align with accreditation and federal and state requirements. - Assists in identifying and tracking of accreditation standard revisions. - Develops and documents action plans and workflows for assigned projects. - Supports corporate quality improvement processes and works with various departments on quality improvement activities as assigned. - Assists with policy development and/or revisions to support client implementations, client audits, and corrective action plans. - Participates in committees, workgroups, and project teams as assigned. - Maintains confidentiality of all members, provider, client and proprietary information. - Supports Organizational compliance with QI policies and assists with HQI activities and QIA deliverables. - Supports external audits (regulatory, clients). - Demonstrate ability to work across the Health Services teams collaboratively and effectively and cross-functionally. - Responsible for leading teams; attending key meetings representing Health Services and delivering results. - Escalate cross-functional project barriers and issues in an effective and timely manner. - Provides reporting and supports department leadership, including the collection of information, project outcomes, and deliverables. - Deliver multi-faceted projects as assigned by department leadership and provide ad hoc support as requested. - Assists with projects and activities in support of corporate goals, regulatory requirements, and accreditation guidelines. - Assists with special projects to support corporate goals. - Assists with regulatory audit and filings from policy support perspective. - Assists with creating standards crosswalks for URAC and NCQA. - Assists with collecting materials and completing accreditation applications. - Assist with supporting onsite accreditation audit. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - Bachelor’s Degree required. - Master’s Degree in Health Services Administration, Public Health, or related field preferred. - 5 years of experience in health care administration. - Knowledge of managed care operations, health plan delegation processes, accreditation guidelines, and quality assurance techniques required. - Strong analytical, problem solving, verbal and written communication skills. - Ability to complete objectives, strategies, and projects related to policy research and management, accreditation management, quality improvement, and other special projects, as assigned. - Demonstrated strong research skills. - Ability to read, interpret, and analyze documents; and demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions. - Computer skills including word processing, Excel spreadsheets, databases, and email. - Strong attention to detail. - Ability to manage multiple priorities, deadlines, and cross-functional dependencies in a fast-paced environment. Core Competencies - Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships. - Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. - Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment. - Ability to effectively organize, prioritize, multi-task and manage time. - Demonstrated accuracy and productivity in a changing environment with constant interruptions. - Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions. - Ability to exercise strict confidentiality in all matters. Mobility - Primarily sedentary, able to sit for long periods of time. Physical Requirements - Ability to see, speak, and hear other personnel and/or objects. - Ability to communicate both in verbal and written form. - Ability to travel within and around the facility or Work from Home (WFH) environment. - Capable of using a telephone, computer keyboard, and mouse. - Ability to lift up to 10 lbs. Environmental Conditions - Work-from-home (WFH) environment. Equal Opportunity Statement American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. Accommodation Statement If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702. Pay Transparency Statement ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Role Description Labcorp is seeking a Director, HR AI Solutions & Architecture who combines strategic thinking with hands-on engineering expertise to lead the integration of AI solutions within the Human Resources function. This role will be pivotal in shaping the future of HR technology, managing AI-driven HR strategies, identifying high-impact AI use cases, designing innovative solutions, and building intelligent systems that transform employee experiences and enhance workforce effectiveness and operational efficiency. A key part of the role will be leveraging IBM watsonx solutions to deliver scalable, ethical, and impactful AI applications. You will work closely with HR leaders, technology partners, and vendors to orchestrate an agentic AI layer and integrate with enterprise platforms such as Workday and ServiceNow, establishing a strong product feedback loop, influencing strategy while delivering cutting-edge AI tools that drive efficiency, personalization, and automation across HR processes. Work Schedule: - This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone. - Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. - Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule, including a minimum of three in-office days per week at an assigned location. Qualifications - Bachelor’s or advanced degree in Computer Science, Data Science, AI/ML, or related field. - 10 or more years experience of a proven track record leading digital transformation projects. - 2 or more years experience of delivering solutions integrating AI capabilities with enterprise systems, preferably in HR or related domains. Requirements - Understanding of software engineering languages such as Python, SQL, JavaScript (Node.js, React), and cloud-native development (AWS, Azure, or GCP). - Hands-on experience with AI/ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM platforms (IBM watsonx, OpenAI, etc.). - Knowledge of prompt engineering, retrieval-augmented generation, agent memory, and MCP (model context protocol). - Familiarity in building RAG pipelines, vector stores, embedding workflows, and observability/debugging tools. - Strong understanding of API design (including REST and SOAP), OAuth, authentication, integration patterns, microservices architecture, and data engineering. - Building and deploying enterprise AI assistants, conversational interfaces, agentic systems, or business workflow automation. - Building and maintaining Agentic solutions using agentic frameworks like LangChain, LangGraph, ADK, MCP, CrewAI or equivalent. - Develop and optimize LLM-powered skills, prompt templates, retrieval chains, and agent memory systems. - Building secure REST APIs, authentication flows (OAuth), and system integrations. - Implementing automation logic, workflow triggers, and other business automation features. - HR domain knowledge and familiarity with HR processes with background in enterprise SaaS integrations and HR technology platforms (Workday, ServiceNow, LMS, etc.). - Strategic thinker with the ability to balance strategic vision with hands-on technical execution. - Excellent communication and collaboration skills across technical and non-technical teams. - Passion for innovation and ethical AI practices. Benefits - Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan. - Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. - Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Role Description As a Director, Employee Relations, you are a trusted expert and enterprise thought partner who ensures fairness, equity, and consistency in how the organization manages performance, conduct, and conflict. In this role, you will partner with Talent Business Partners and others to: - Guide and Execute Organizational Approach to Employee Relations & Risk Management (60%): - Serve as the enterprise owner of ER standards, ensuring consistency, fairness, and compliance across the organization. - Assess and manage elevated employee relations risk across teams (e.g., performance, conduct, conflict, compliance). - Lead improvement plan processes across the enterprise ensuring strong execution and manager development along the way. - Create standards for and guide managers through improvement plan processes and other performance documentation to ensure clarity, quality, and consistency. - Hold managers accountable to strong execution of performance plans, including quality of feedback, documentation, and follow-through. - Monitor active cases and plans, ensuring timely progress, appropriate escalation, and closure. - Conduct thorough, objective, and timely investigations and resolution of complex ER matters, delivering actionable outcomes and monitoring follow-up. - Draft high-quality investigation summaries and documentation in alignment with legal and executive standards. - Provide expert guidance on disciplinary decisions, policy interpretation, and fair applications across business units. - Act as a neutral third-party mediator in complex interpersonal or team conflicts, ensuring objective assessment and clear, documented outcomes. - Support Infrastructure, Talent Systems & Continuous Improvement (20%): - Design and implement standardized frameworks, templates, investigation tools, dashboards, and reporting mechanisms to ensure consistency, fairness, and compliance across the organization. - Analyze case data, trends, and team-level metrics to surface patterns (e.g., repeat off-boarding causes, manager escalation hotspots, engagement dips) and present risks and recommendations to senior Talent leaders. - Build manager pre-escalation coaching practices (e.g., “early-stage manager check-in” triggers) to reduce reactive case volume and embed stronger accountability. - Provide input into performance management, onboarding/offboarding, and talent systems (e.g., Workday) to ensure consistency with ER strategy and mitigate emerging risks. - Lead special projects to streamline ER case management processes (e.g., digital case tracking, manager self-service pre-escalation interventions). - Stay current on employment law, regulatory developments, industry benchmarks, and best practices; translate these into organizational policy, training, and manager guidance. - Enable Manager Capability & Team Culture (20%): - Partner with Talent Business Partners to build manager capability in performance management, feedback, and difficult conversations. - Provide hands-on coaching to managers navigating real-time employee issues, reinforcing expectations for quality and accountability. - Contribute ER expertise to the development of practical toolkits, templates, and training grounded in real casework. - Reinforce a culture where managers are expected to address issues early, document effectively, and follow through consistently. - Provide subject matter expertise to Talent colleagues for the development of manager toolkits, training modules, and just-in-time resources focused on feedback, performance issues, difficult conversations, and ER risk awareness. Qualifications - 10+ years of progressive experience in employee relations / human resources, including managing complex investigations, performance accountability, and manager advisory on complex issues such as reorganizations. - Expertise in performance management, investigatory best practices, discipline frameworks, and HR policy development. - Advanced, practical knowledge of employment law with the ability to partner effectively with Legal. - Proven ability to effectively analyze data and derive insights that influence leadership decisions. - SPHR or similar credentials a plus. - Ability to travel as needed. Requirements - A passion for expanding educational and career opportunities. - A drive for excellence and impact: the ability to solve complex problems, make data-informed decisions, prioritize what matters most, and continuously improve through learning, user input, and external benchmarking. - Exceptional learning agility evidenced in the ability to give and receive timely, respectful feedback; continuously improve through iterative learning and user input; and proactively adopt technologies such as AI. - A collaborative and empathetic approach: the ability to work across differences, foster trust, and contribute to a culture of shared success. - Clear and concise communication skills, written and verbal. Benefits - At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. - We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. - The hiring range for this role is $96,000 - $140,000. - Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. - We aim to make our best offer upfront, rooted in fairness, transparency, and market data. - We adjust salaries by location to ensure fairness, no matter where you live.

• Maintain accurate and up to date employee records in HRIS systems for both Canadian and US employees • Support onboarding and offboarding processes, including documentation, system setup, and general onboarding coordination • Prepare HR documents such as employee verification letters, policy updates • Respond to employee inquiries related to HR policies, benefits, and procedures • Ensures the company's compliance with federal, provincial, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance in Canada (and the US) • Assist with audits and reporting requirements • Track and manage work authorizations, visas • Process US and Canadian payroll ensuring accurate data and timely processing • Register in required Provinces/States • Support benefits administration, including enrollments, changes • Act as a liaison with benefits providers in Canada and the US • Support employee engagement initiatives and internal communications • Help coordinate HR-related events • Promote an inclusive culture across countries