ESSENTIAL DUTIES AND RESPONSIBILITIES - Serve as a member of the Digital & Technology Solutions department partnering with Finance areas to support the configuration and maintenance of Workday Core Financials, Banking & Settlement, Budget, Business Assets, Expenses, FDM, Financial Accounting, Grants, Supplier Accounts, Projects, reporting, analytics, and integrations. - Develop and implement best practices for Workday system use, including workflows, dashboards, and reporting capabilities. - Gather feedback from users, analyze workflows, and implement enhancements or customizations to meet evolving business needs. Collaborate with cross-functional teams to understand business requirements and translate them into system configurations. - Perform complex Workday configuration changes, create test scripts, and test. - Research, design, test and implement configuration changes resulting in process improvements. - Serve as a lead subject matter expert for Workday Financial products and apply knowledge to maintain effective system utilization and efficiency. - Manage Workday semi-annual releases and regular updates for Finance modules. - Monitor system performance and proactively address issues, coconsciously seek opportunities to enhance system process and improve user experience. - Facilitate change management processes, including the development of release management communication plans, implementation plans, and rollback plans for financial products. - Investigate, triage, and troubleshoot escalated issues and system outages. Perform root cause analysis and exercise appropriate problem resolution and risk mitigation strategies. - Develop internal training materials to be used to educate functional and end users on Workday Financial functionality. - Stay apprised of Workday releases and new features, assess impacts and recommend adoption strategies. - Work collaboratively with technical and business stakeholders to drive the product roadmap. - Provide mentorship and direction to junior members of the technical team. CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. EDUCATION & EXPERIENCE Bachelor’s Degree in relevant Accounting, Finance or technical field (Information Technology, Computer Science, Software, Engineering or related technical discipline) or equivalent combination of training and work experience 7+ years of Workday Finance development, configuration, reporting, product support, implementation or related experience and training required  Expertise in at least in 5 Workday Finance modules such as Core Financials, Banking & Settlement, Budget, Business Assets, Expenses, FDM, Financial Accounting, Grants, Supplier Accounts, Projects, or Calculated fields required Healthcare Finance functional experience strongly preferred CERTIFICATION/LICENSURE None ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. OTHER SKILLS AND ABILITIES - Understanding of Finance operations and experience in Finance data management and reporting - Strong verbal and written communication skills to interact with internal customers, cross-functional colleagues, vendors, and technical partners - Ability to accurately define requirements and interdependencies to develop viable solutions - Strong attention to detail - Ability to prioritize workload and provide timely follow-up and resolution - Ability to work effectively in a fast-paced environment and handle multiple projects across a variety of applications - Ability to provide strategically aligned direction and coaching to a variety of stakeholders WORK ENVIRONMENT Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure. INFORMATION ACCESS Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director. WORK CONTACT GROUP Partners, visitors, vendors SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. PAY RANGE: $108,633.91 - $168,382.56 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: - Medical, Dental, Vision - Life & Disability Insurance - FSA/HSA Options - Generous, accruing paid time off - Paid Parental and caregiver leave - Career advancement and educational opportunities - Tuition and certification reimbursement - Certification Reimbursement - Well-being Programs - Employee Discounts - On-Demand Pay - Financial Education - Annual recognition/awards events - Partner appreciation days - Family entertainment/attractions discount - Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: - #1 in the nation on AARP's Best Employers for Workers Over 50 - One of Working Mother magazine's 100 Best Companies for Working Mothers - A Top 50 Company and Top 10 Nonprofit for Executive Women

• Perform technical configurations of billing systems in accordance with payer contract requirements, specifications and fee schedule • Develop a redundant validation process to ensure accuracy of monthly billing activities • Develop billing operations SOPs and policies in compliance with standard and local healthcare laws and in accordance with contractual agreements • Ensure accuracy of cash applications processes by conducting regular reconciliations of ERP and billing systems • Conduct regular post billing audits to proactively identify gaps in billing processes • Ensure currency and accuracy of billing operations guidelines based on latest payer requirements and policy changes • Collaborate with customer experience, product and data integrations teams in identifying and implementing opportunities for automation to support reliable and scalable billing operations processes • Prepare and validate monthly billing reports and statements in a timely manner to ensure accurate and on time billing • Develop and maintain billing operations KPIs (DSO, clean claims rate, denials and bad debt rate) to track performance success and trends • Develop SLAs and benchmarks in providing billing related service requests to measure customer success and ensure customer satisfaction • Develop and fulfill ad hoc reporting requests from internal and external customers in adherence to contract SLA’s • Lead investigation and research of billing inquiries and disputes by performing data and root cause analysis • Translate complex, large, healthcare data sets into clear reports to provide actionable insights • Develop and maintain process repository for organizing and storing billing related data • Collaborate with accounting and finance teams in developing financial reporting requirements related to billing

Role Description We’re looking for a detail-oriented and proactive Sales Planner to support our Sales and Commercial teams in managing trade spend, driving forecast accuracy, and analyzing performance across our food and beverage portfolio. This role is instrumental in helping us grow profitably by ensuring our promotional plans are optimized and aligned with both internal goals and customer expectations. You will work cross-functionally with Sales, Marketing, Finance, and Supply Chain teams to support planning cycles, analyze trade performance, and drive process improvements that enhance forecast accuracy and trade return on investment. Location: Fully Remote, but if local to Chicago, IL will observe a hybrid schedule in office 3 days a week. Salary range: $65,000 - $72,000 based on experience, qualifications, and skills. At C.A. we’re not looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is! Qualifications - Bachelor’s degree in Business, Marketing, Finance, Supply Chain, or a related field. - 2–5 years of experience in sales planning, trade marketing, or demand forecasting within the food & beverage or CPG industry. - Experience working with TPM systems (e.g., SAP, AFS, TradePro) and syndicated data sources (IRI, Nielsen, SPINS). - Advanced Excel skills; familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus. - Strong analytical, organizational, and communication skills. - Ability to work collaboratively in a fast-paced, cross-functional environment. Requirements - Develop and maintain sales forecasts by customer, channel, and product line, working closely with Sales and Sales Development. - Support the planning, tracking, and evaluation of trade promotions, ensuring alignment with sales targets and brand strategies. - Maintain accuracy in the trade promotion management (TPM) system, including promotion entry, accrual tracking, and deduction reconciliation. - Analyze promotional effectiveness and provide actionable insights to improve ROI on trade spend. - Collaborate on the development of annual customer plans, including volume targets, promotional calendars, and investment budgets. - Partner with clients to ensure accuracy of trade accruals and support monthly and quarterly close processes. - Work closely with the clients to ensure demand plans align with operational capabilities and inventory goals. - Support reporting and performance tracking dashboards for internal and external stakeholders. Benefits - PTO and Sick days - 11 paid company holidays per year - 1 Floating holiday - 2 paid volunteer days per year - Bonus eligible - 3 months fully paid parental leave (regardless of gender) - Medical, dental, and vision - Paid company life insurance - 401k with company match - Summer hours (half day Fridays from Memorial Day thru Labor Day) - Work from home flexibility Company Description C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

• Support the operations team with various operational processes, reporting, and project tasks across Commercial, Medicare Advantage, and Medicare Part D plans • Run reports for various stakeholders, including complying with contractual requirements for the U.S. Office of Personnel Management (OPM), vendors and Clients • Collaborate with internal stakeholders across different departments, such as operations, finance, marketing, and IT, to gather information, understand business needs to drive alignment. • Document and develop action plans that aim to address business challenges • Document process and workflow improvements and maintain repository • Identify improvement opportunities by conducting complex and informative business and systems process analysis • Ability to learn new software tools and apply to improve efficiency • Support team members with project tasks on reporting and benefits implementation