• Provide administrative and operational support for monitoring and reporting program activities. • Assist in maintaining data collection procedures and driving process automation to help the team meet internal and external stakeholder requirements. • Assist the Manager in tracking program metrics, milestones, and performance across designated regions. • Support the maintenance of data collection, analysis, and reporting procedures. • Execute automated workflows and processes to improve efficiency and reduce manual work. • Help prepare program result summaries to demonstrate impact to stakeholders. • Support the maintenance and improvement of program management tools and deliverables. • Assist in standardizing program deployment conditions across experts and regions. • Manage document and version control, including shared folders, training manuals, and the Program Management handbook. • Coordinate onboarding logistics and routine communication with external Experts. • Track Expert invoices and maintain up-to-date cohort structures. • Draft and organize agreements, including Statements of Work (SoWs). • Serve as a key user and troubleshooter for Aii’s Made2Flow platform, supporting daily engagement with Brands, Facilities, and Experts. • Support global program management across assessment, action plan creation and tracking/monitoring programs. • Support ad hoc tasks and needs related to project implementation and operations.

Role Description Lime is hiring a 6 month Fixed Term Program & Expansion Manager to join our Commercial Delivery team! In this role, you will report into the Vertical Lead. As we scale our Commercial Delivery vertical, we’re looking for a Program & Expansion Manager to drive the cross-functional coordination required to launch new markets. You will be the glue between legal, compliance, and finance to ensure our expansion moves at speed without friction. This is a remote position with a preference for candidates residing in London to maintain effective collaboration across teams. This position requires occasional travel to support business operations, which is considered an essential function of the role. Lime will provide reasonable accommodations as needed. What You’ll Do: - Own launch and expansion workstreams across compliance, legal, insurance, and finance stakeholders. - Drive project timelines, tracking dependencies, risks, and blockers to ensure on-time delivery. - Build lightweight launch plans and established working cadences for internal cross-functional teams. - Ensure new pilots and markets are fully prepared from a stakeholder and regulatory standpoint. - Coordinate with internal teams to resolve financial or legal bottlenecks during market entry. - Maintain clear documentation of decisions, owners, and project statuses for leadership. - Facilitate alignment between the founder-led product team and centralized corporate functions. Qualifications - Strong project management background with experience in cross-functional coordination. - Ability to manage complex stakeholders across legal, finance, and compliance departments. - Experience driving timelines in a fast-paced environment with evolving priorities. - Highly organized with a detail-oriented approach to tracking blockers and risks. - Excellent communication skills, both written and verbal, for driving internal alignment. - Ability to thrive in an individual contributor role with high levels of autonomy. Requirements - Experience in market expansion or operations for a global tech or logistics company. - Familiarity with EU/UK regulatory environments for mobility or delivery. - Proven track record of managing multi-stakeholder projects with tight deadlines. Benefits - Lime is proud to be an Equal Opportunity Employer. - We believe different perspectives help us grow and achieve more. - Dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences.

Role Description This position will be responsible for supporting the people, operations, and projects of the Bon Secours Mercy Health (BSMH) corporate real estate team across three main service lines including transaction management, ambulatory facility management, and portfolio administration. This is a remote/work from home position. Hire must be able to work eastern time zone hours. - Support the Director, Real Estate Strategic Planning in research, analysis, and document management for key projects, especially around cross departmental engagement with Construction and Acute Facilities Management. - Support the real estate team with transactions being handled in-house, especially those resulting from mergers, acquisitions and dispositions. - Field questions from the markets and third-party transaction managers regarding lease language, operating expense calculation, landlord matters, and address other operational issues as they arise. - Understand and champion processes and policies as found in the BSMH Real Estate Manual. - Work independently to execute a wide range of tasks associated with the corporate real estate activity of the Ministry. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Qualifications - 4-year Degree/Bachelor’s Degree - 3 to 5 years of experience in healthcare/commercial real estate, or other relevant experience supporting projects and operations with a team in a very large organization. Requirements - CAPM, ACoM, or other related certification preferred - Computer and software skills (MS Office Suite). Must be very proficient in MS Excel. - Proven ability to learn new software programs. - Proven ability to produce results working 100% virtual. - Customer focus (internal & external). - Excellent communication skills, especially in virtual and in person meetings and via email. - Excellent research skills. - Impeccable attention to detail. Benefits - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support - Benefits may vary based on the market and employment status.

Role Description Johnson & Johnson MedTech is recruiting for a Sr. Mgr., Operational Excellence leader to lead global, cross-functional programs that design, launch, scale, and continuously improve service solutions supporting the OTTAVA™ robotic platform. This role will initially focus on service solution implementation and global deployment readiness and will transition to a sustained emphasis on productivity, efficiency, and process excellence across the service organization. The successful candidate will apply project management discipline and Lean Six Sigma and/or process improvement methods to deliver measurable improvements in customer experience, operational performance, and business savings. Program & Project Leadership - Lead end-to-end project management for global service solution initiatives supporting the OTTAVA™ platform from concept through sustainment. - Develop and maintain project charters, scope, schedules, and integrated delivery plans. - Establish and run governance (cadence, steering reviews, decision logs), communications and change management. - Drive transparent executive communications and ensure alignment across a highly matrixed global organization. Service Solution Development & Global Deployment - Partner with Service Engineering, Digital/Connected Services, Field Service, Customer Operations, Commercial, Quality/Regulatory, Technical Training and Supply Chain to define service requirements and deliverables. - Translate VOC (customers, field, commercial) into scalable service solution requirements. - Lead global operational readiness planning. - Coordinate global rollout and regional enablement across NA, EMEA, APAC, and LATAM while accommodating regional regulatory and operational needs. - Support corrective and preventive actions for performance KPIs (e.g., SLA attainment, uptime, MTTR, first-time fix, CSAT/NPS, cost per case/install) and ensure consistent measurement and reporting. Operational Excellence, Productivity & Process Improvement - Lead Lean/Six Sigma and/or process excellence/improvement initiatives across global service operations (field service, technical support, training, and service operations). - Work with finance to identify, quantify, and prioritize productivity and cost optimization opportunities. - Facilitate Kaizen events, standard work development, visual management, and structured problem-solving workshops. - Apply root cause analysis tools (5 Whys, Fishbone, Pareto), and process improvement methods to reduce variation and improve quality and speed. - Partner with Finance to validate savings (hard/soft), track benefits realization, and ensure sustainability through controls, SOPs, and KPI management. - Coach and influence service teams to embed continuous improvement behaviors and build local capability for ongoing problem solving. - Drive adoption of enabling technologies and automation (where applicable) to improve cycle time, utilization, and customer experience. Qualifications - Bachelor’s degree in Engineering, Business, Operations, or a related discipline/experience. - 5–8+ years of project/program management experience leading cross-functional initiatives; experience in service, operations, MedTech, robotics, or complex capital equipment environments strongly preferred. - Proven ability to deliver productivity and efficiency initiatives with quantified outcomes. - Strong analytical capability including KPI definition, dashboarding, and benefits realization tracking in partnership with Finance. - Proficiency with project and collaboration tools (e.g., MS Project and/or Smartsheet; MS Office). - Excellent communication skills with the ability to influence across levels and geographies in a matrixed environment. - Ability to travel up to 30%, including international travel. Requirements - Lean Six Sigma certification and/or process improvement experience with demonstrated application to deliver measurable improvements. - Experience with connected services, remote monitoring, predictive analytics, and data-driven service models. - Experience with service platforms and enterprise systems (e.g., Salesforce Service/Field Service, ServiceMax, SAP) and BI tools (e.g., Power BI, Tableau). Benefits - Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. - Consolidated retirement plan (pension) and savings plan (401(k)). - Vacation – 120 hours per calendar year. - Sick time - 40 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year. - Holiday pay, including Floating Holidays – 13 days per calendar year. - Work, Personal and Family Time - up to 40 hours per calendar year. - Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child. - Condolence Leave – 30 days for an immediate family member; 5 days for an extended family member. - Caregiver Leave – 10 days. - Volunteer Leave – 4 days. - Military Spouse Time-Off – 80 hours.