• Lead continuous service evaluation and improvement initiatives, collaborating with stakeholders to identify and remediate service line and technology issues. • Own and drive service improvement plans, managing timelines, deliverables, resource allocation, change management, and stakeholder engagement. • Work cross-functionally to manage risk and troubleshoot within complex infrastructures, maintaining command over major incidents affecting core service lines. • Ensure compliance with regulatory requirements such as SOX and GxP by maintaining thorough documentation, including runbooks, policies, and procedures. • Develop and manage talent within your team, fostering a culture of success and growth. • Implement lasting solutions and services for multiple stakeholders, demonstrating a proven track record of customer success outside traditional IT and Cyber organizations.

• Partner closely with the appropriate stakeholders to support lead generation, outbound outreach, and partner relationship development • Help manage follow-ups, meeting preparation, and relationship pipelines across strategic accounts and ecosystem partners • Build lightweight processes to ensure momentum across high-priority GTM efforts • Stand up the operational foundation required to launch and scale a new product line, including: - AI SDR workflows and tooling - Customer support motion and escalation paths - Funnel tracking, lifecycle stages, and conversion metrics • Own the day-to-day management of the GTM funnel: inbound, outbound, partner-sourced, and expansion • Act as a bridge between engineering execution and market-facing priorities • Ensure roadmap work aligns with what’s required for successful launches, customer adoption, and partner enablement • Translate technical progress into clear GTM-ready deliverables and narratives • Establish a tight voice-of-customer loop by translating insights from prospects, partners, and customers into clear product requirements and GTM priorities • Draft executive-level presentations, board-facing materials, and internal updates • Contribute to customer, partner, and industry presentations—both virtual and in-person • Help package product and market insights into clear, compelling messaging • Establish repeatable rhythms across pipeline, launch readiness, and cross-functional execution • Own GTM analytics and funnel performance tracking, including instrumentation, conversion metrics, and rapid experimentation to improve pipeline efficiency and launch outcomes. • Identify friction points and proactively improve processes through automation and iteration • Bring an experimentation mindset to GTM: test, learn, refine, scale

• Lead and maintain the organization’s information security governance framework, aligned to ISO/IEC 27001, including policies, standards, and control frameworks. • Provide alignment between cyber security program and ISO 22301. • Drive compliance with DORA, including ICT risk management, incident reporting, resilience testing, and third-party oversight. • Ensure ongoing alignment with Lloyd's of London, FCA and PRA regulatory expectations. • Oversee compliance with NYDFS Cybersecurity Regulation (23 NYCRR 500) where applicable. • Monitor emerging regulatory requirements and translate them into actionable security and resilience initiatives. • Act as a senior point of contact for regulators, auditors, and external assessors. • Provide leadership for enterprise information and cyber security risk management. • Support the definition and maintenance of security risk appetite, tolerances, and risk acceptance processes. • Review and challenge security risk assessments for critical systems, cloud platforms, major change programs, and third-party arrangements. • Oversee security control assurance, testing, and remediation tracking. • Produce clear, risk-focused reporting for executive management, risk committees, and the Board. • Provide oversight of cyber incident management, ensuring compliance with regulatory notification and reporting requirements. • Act as a decision-maker during major incidents, crisis situations, and cyber events. • Ensure regular testing of incident response, crisis management, and business continuity plans. • Oversee third-party and supply-chain security risk management, including due diligence, contractual controls, and ongoing monitoring.

• Ontwerpen en implementeren van Microsoft security-architecturen • Werken met Microsoft Defender, Sentinel en Entra ID • Adviseren over identity, compliance en threat detection • Ondersteunen bij incidenten en security-vraagstukken • Vertalen van risico’s naar concrete maatregelen