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Biogen is a global biotechnology company that discovers, develops, manufactures, and markets life-saving treatments for people with neurological, autoimmune, an
Managed Service Lead, Cybersecurity
Location
United States
Posted
128 days ago
Salary
$149K - $205K / year
Seniority
Senior
Job Description
Managed Service Lead, Cybersecurity
Biogen
• Lead continuous service evaluation and improvement initiatives, collaborating with stakeholders to identify and remediate service line and technology issues. • Own and drive service improvement plans, managing timelines, deliverables, resource allocation, change management, and stakeholder engagement. • Work cross-functionally to manage risk and troubleshoot within complex infrastructures, maintaining command over major incidents affecting core service lines. • Ensure compliance with regulatory requirements such as SOX and GxP by maintaining thorough documentation, including runbooks, policies, and procedures. • Develop and manage talent within your team, fostering a culture of success and growth. • Implement lasting solutions and services for multiple stakeholders, demonstrating a proven track record of customer success outside traditional IT and Cyber organizations.
Job Requirements
- 10+ years of experience in IT service management and/or management of an MSP staff within a regulated industry
- At least 7 years of experience with cybersecurity initiatives supporting Identity Governance and Privileged Access Management which includes identify access technologies, i.e. MS Active Directory, Okta, SailPoint, CyberArk
- Proven success in managing complex programs and projects.
- Strong track record of achieving customer success with business stakeholders beyond IT and Cyber domains.
- A track record of customer success with business stakeholders outside of the IT and Cyber organizations.
- The ability to implement lasting solutions and services to multiple stakeholders
- Demonstrated success in talent development and management.
- Bachelor’s Degree in a related field
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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