• Own the Swim Team Store roadmap • Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment. • Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points. • Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback. • Partner with engineering, UX, marketing, and operations to deliver seamless product releases. • Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go to swim partner. • Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize. • Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact.

• Plan, monitor and govern projects, ensuring management of deliverables, deadlines and dependencies. • Support structuring the product roadmap, identifying and prioritizing new products/features/enhancements, and ensuring implementation and delivery management together with squads and stakeholders. • Conduct studies and analyses to support data-driven decisions and identify opportunities within the product ecosystem. • Lead deep, continuous discovery processes, connecting Data, Engineering and Business areas to solve problems that require high systemic interdependence. • Go well beyond writing user stories: design end-to-end solutions, understanding data flows, architecture and how decisions impact the sales operation at the front line. • Align expectations, manage dependencies and build roadmaps collaboratively with leadership, executives and co-responsible Product Managers. • Prioritize initiatives based on rigorous analytical evidence (facts, data and return on investment), able to say no and make difficult decisions in ambiguous scenarios.

• Excellence in Integration Strategy: define and evolve the integrations roadmap, ensuring scalable expansion with stability, and lead solutions to mitigate instabilities of external systems without impacting the user experience. • Operational Efficiency: optimize cost per request by balancing performance and quality, and define and track KPIs such as success rate, latency, and data reliability. • Data Quality and Governance: ensure the integrity and reliability of real-time data, guaranteeing correct processing and compliance with security standards and LGPD (Brazil's General Data Protection Law). • Technical Leadership and Collaboration: translate business objectives into clear technical challenges for the team and lead stakeholders, communicating the area’s value strategically. • Relationship Management and External Influence: manage relationships with government bodies and external partners, anticipate changes and drive improvements, and translate technical complexity for different audiences.

Role Description The International Product Development Manager, Professional Education is a member of a team responsible for the development of localized versions of lifesaving CPR and first aid learning programs and products, and other global healthcare content. This individual is responsible for the development, localization, translation management, volunteer reviews, revision, fiscal management, and quality standards from project initiation to market rollout. - Collaborates with a cross-functional core product team on the content development for assigned products. - Represents international interests during domestic product development by advising on how to produce more globalized content and planning alternative international content. - Responsible for a smooth hand-over of materials for localization and translation. - Leads cross-functional project teams in the development, localization, and translation of learning programs, products, and other healthcare content. - Ensures project team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed. - Develops an understanding of the product, intended audience, content organization, and modes of delivery for assigned products. - Leads adherence to product-, language-, and content-specific style guides for internal and external use. - Facilitates determination and implementation of changes, and reviews content to confirm accurate implementation of edits or changes to ensure that translated materials meet the Association standards for accuracy before publication. - Partners with a project manager to develop project scope and timelines. - Leads the development project and ensures all internal and external team members meet the deadlines outlined in project plans. - Proactively coordinates and collaborates with the Association Science & Health Advisor, the designated scientific authority (in-country subject matter expert), and the core product team to achieve scientific approval and signoff of major localization recommendations. - Reviews and triage localization recommendations from the field. - Trains, motivates, and engages volunteers and subject matter experts and applies volunteer expertise across projects. - Works well in a team environment and proactively contributes to departmental goals of improving processes and product specifications for rapid content updates. Qualifications - Bachelor’s Degree or equivalent work experience. - Minimum of Three (3) years of experience. Five (5) years of experience preferred. - Experience with direct participation in the localization, translation, review, and editing of scientific, technical, Life Science, or multimedia content for multi-language/multi-cultural markets. - Experience working with subject matter experts and managing and participating in a formal review process. - Experience leading program/product development projects. - Ability to deliver on schedule and within budget. - High level of detail orientation, without losing sight of the broader vision. - Ability to make a timely decision while considering multiple factors and opinions. - Ability to travel up to 15% domestically and internationally with overnight stays. Preferred Qualifications - Editing or publishing experience. - Foreign-language facility or fluency, preferably in Japanese or Arabic. - Experience leading product development projects in multiple languages. - Localization project management experience. - Experience working with subject matter experts, stakeholders, or vendors outside of the U.S. - Experience developing eLearning and other digital products that meet accessibility requirements. - Two (2) years of experience in healthcare training, emergency cardiovascular care, or related programs. Compensation & Benefits - The expected pay range will be $70,000.00 to $90,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. - The American Heart Association invests in its people. Here are the main components of our total rewards package: - Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. - Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position. - Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. - Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. - Tuition Assistance - We support the career development of all employees.