Swimoutlet

• Own the Swim Team Store roadmap • Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment. • Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points. • Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback. • Partner with engineering, UX, marketing, and operations to deliver seamless product releases. • Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go to swim partner. • Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize. • Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact.

• Drive sales growth by prospecting, outreach, and relationship management with swim teams. • Provide outstanding customer service via phone, email, and in-person meetings. • Collaborate with vendors, colleagues, and other departments to deliver solutions. • Analyze team needs and recommend products to optimize performance. • Maintain accurate records in our CRM. • Travel within designated territory to support client relationships.