• Work collaboratively, constructively, and assertively with clients and internal teams to deliver implementation projects successfully and efficiently • Consult with clients to understand their requirements and align proposed solutions with their objectives • Lead and own workstreams or entire projects • Build strong, collaborative relationships with clients and stakeholders • Contribute to initiatives focused on process improvement, efficiency, and client satisfaction • Maintain a strong understanding of our products and features as they evolve, and their applicability to client requirements • Support clients onsite as part of project deliveries and go-lives

• Guide our direct customers and partnered organizations through scalable implementation and onboarding project plans. • Build custom onboarding plans when appropriate, based on the needs of the customer and the service offering they have purchased. • Consult, plan, and assist with all sizes of roll outs of JumpCloud in customers’ existing environment and infrastructure. • Resolve onboarding and implementation issues via email, or remote web session. • Regularly follow-up with customers on recommendations, updates and action plans. • Collaborate with peers, mentors, knowledge base authors, community forum leaders and other internal resources to provide the most effective solutions for our partners and customers. • Ensure the success of our customers as they transition to our product - one which ensures the access of their entire employee base to all of the resources they need - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day. • Be constantly learning through researching and evaluating technologies to capture new information for reuse throughout the team, organization, and for end users. • Use your technical background and experience to help facilitate the onboarding and knowledge transfer of new team members. • Communicate regularly with customers about their planned environment changes or updates as they relate to JumpCloud and potential use-cases. • Work hands-on in customer environments when applicable to execute migration or configuration tasks.

About Us: At Everly, our vision is to change the paradigm of insurance. We know life insurance can be confusing and complex. We know that most people purchase life insurance at a milestone moment and file it away for the future. We want to change how people think about, buy, and use life insurance by being a partner in life’s journey. We are focused on making things that matter, making meaningful connections, and making things work WAY better. Our goal is to provide radically transparent, consumer-first insurance solutions. We are looking for people with a continuous improvement mindset. Those who think the opposite of “This is how we’ve always done it”. We want people on our team who are always asking “How can we do this better?” Our company values are a guide to our behavior and help inform our decisions. We want people who embody those values of breaking down barriers, owning the outcome, embracing the journey, and sparking joy. This is a remote position based in the US with occasional travel. About the role: We are seeking a versatile and detail-oriented Product Implementation Lead to serve as the central technical resource bridging our product development, actuarial, and operations functions. This role owns the actuarial and technical dimensions of the product lifecycle—from design specifications through implementation, testing, filing, and ongoing operational support—for our life insurance and annuity product portfolio. The ideal candidate thrives in a small-company environment where wearing multiple hats is the norm. You are equal parts technical expert, project wrangler, and cross-functional partner. You build strong relationships across marketing, operations, technology, and third-party vendors, and you are willing to roll up your sleeves and dive deep into the details to get the job done. While you will not be designing products from scratch, you will be the go-to authority on how products work technically and will lead the effort to ensure they are built, tested, documented, and maintained correctly. What You’ll Do: Product Technical Support & Subject Matter Expertise - Own the actuarial/technical specifications for product features across life insurance and annuity products, translating product design intent into detailed, implementable requirements. - Serve as the internal SME on product technical design, features, formulas, rates, and mechanics throughout the product development cycle. - Lead rate-setting activities for life and annuity products, including developing and maintaining rate scales, factors, and supporting documentation. - Support product filings from an actuarial perspective, ensuring technical accuracy and completeness of filed materials. Testing, Validation & Operational Support - Lead testing of technical product features on administration and illustration systems, developing and executing test plans to validate that implemented values match actuarial intent. - Drive validation and remediation of defects in actuarial and product values across systems, partnering with technology and operations teams to resolve issues through to completion. - Provide ongoing operational support for actuarial and product values in production, including troubleshooting, root-cause analysis, and corrective action. - Step in to support operational and administrative issues on an ad hoc basis when immediate resolution is needed. Documentation & Process Management - Maintain and enforce internal documentation standards for all actuarial and product materials, ensuring specifications, rate bases, testing artifacts, and reference documents are current, organized, and accessible. - Apply project management discipline to recurring actuarial activities such as dividend determination, rate updates, and other BAU processes—tracking timelines, coordinating stakeholders, and ensuring deliverables are met. Cross-Functional Collaboration & Strategic Support - Serve as a key liaison between actuarial, marketing, operations, the PMO, technology, and third-party partners, ensuring alignment and clear communication across workstreams. - Support PMO activities as needed, including project tracking, status reporting, and coordination of cross-functional deliverables. - Contribute to strategic planning efforts by providing actuarial and product perspective on initiatives, market developments, and operational improvement opportunities. Skills and Experience: Required - Bachelor’s degree in actuarial science, mathematics, finance, or a related quantitative field. - 10–15 years of experience in the life insurance industry, with hands-on exposure to product development, implementation, or administration. - Strong working knowledge of life insurance and/or annuity product mechanics, features, and regulatory frameworks. - Experience with insurance administration and/or illustration systems and the testing lifecycle. - Demonstrated ability to manage multiple workstreams, track deadlines, and coordinate across teams without formal project management authority. - Excellent written and verbal communication skills, with the ability to translate technical actuarial concepts for non-technical audiences. - High attention to detail and a strong sense of ownership over work quality. Preferred - Experience with state product filing processes and regulatory requirements. - Familiarity with project management tools and methodologies. - Experience working in a small or mid-size insurance company environment where broad scope and flexibility are essential. - Exposure to financial reporting, pricing, or modeling functions (not required for the role but helpful for cross-functional collaboration). At Everly, we celebrate our diverse backgrounds and support our differences, and we are dedicated to equal employment opportunities regardless of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. We’re also committed to adding new perspectives to our team and invite applications from people of all walks of life. We understand that experience comes in many forms, so if you believe you’re close to what we’re looking for, please consider applying. Everly offers a competitive salary and as a full-time employee you are eligible for our robust benefits package including: - Employees are eligible for an annual incentive bonus designed to reward for performance. - The salary range for this job in most geographic locations in the US is $151,000 - $173,000 - Candidates hired to work in other locations will be subject to the pay range associated with that location and will be reflected in the candidate’s offer letter. - Flexible paid time off for PTO, plus paid holidays, days of Significance, and a Volunteer Day - Paid parental leave eligible after 3 months of service - Medical, Dental & Vision Insurance - 401k with company match - Profit Sharing & Savings Plan - Short-term and long-term disability insurance - Flexible spending account - Life insurance - Educational Assistance - Associate Assistance Programs and more! Visit the career section to apply and submit your resume. EOE

The Senior Site Budget and Contract Specialist (Sr SBCS) leads the development of investigator budget and contract proposals. The Sr SBCS acts as the main point of contact for budget and contract negotiations for investigator sites across North America, EU and other countries, as applicable. The Sr SBCS will be responsible for all project activities related to contracts/budgets and will interact with clients, as needed. Frequent collaboration with internal teams is expected. Mentoring of more SBCS and other team members in the contracts/budgets related field. This role will be perfect for you if: - You can easily achieve consensus while maintaining positive working relationships with external partners - Your team can count on you to get things done - You have an ease to work with numbers (standardized budgets) RESPONSIBILITIES - Develop and maintain positive and productive relationships with clinical research sites and clients - Develop the draft clinical budgets for new studies - Develop and maintain the country-specific, sponsor approved, minimum and maximum budget grid for negotiation with sites (more complex studies) - Obtain the approved Clinical Trial Agreement (CTA) template to be used for the study from Legal Affairs - Develop the project-specific Clinical Trial Agreement (CTA) template for studies, customized per country-specific requirements on a global scale - Facilitate the negotiation and signature of the site budgets/contracts with investigators, in collaboration with Legal Affairs, and when appropriate with Sponsors. Adapt processes per country-specific requirements. - Manage contract/budget negotiations in countries outside of main region (EU-NA), if possible - Manage contract/budget amendments during the course of the trial - Update appropriate tracking systems to facilitate site payments - Regularly attend internal and client project team meetings, as necessary - Collaborate with internal teams as needed (i.e., Project Management, Regulatory Affairs, Legal Affairs, Finance, CTMS team, etc.) - Strategize to ensure deliverables for fully executed contracts are made on time, according to study timelines - Review and provide support to Regulatory Affairs on informed consent form (master template) to ensure subject compensation text is aligned with approved study budget - Depending on location and language of study sites, facilitate site negotiations and communications through the use of an intermediary party (i.e., sub-CRO or CRA) - Provide oversight to Sub-CROs on contracting activities, as required - Make all efforts to ensure total study budget is respected and within scope, across all sites. Escalates to sponsor for out-of-scope budget requests, as needed - For employees located outside of North America, provide assistance, as needed, to communicate with sites in local language, if possible - Maintain adequate training and compliance with internal processes and SOPs - Participate in internal departmental projects initiated by the site selection and contracting group - Participate in internal departmental projects initiated by other groups to provide insight on site budget and contracting activities as needed - Act as subject matter expert on budget and contract negotiations guiding project teams as needed - Support the Manager, Site Selection and Contracting to ensure knowledge of the goals, scope and requirements of the internal and external projects and to ensure high quality results are delivered - Mentor and assist in onboarding of new team members as well as provide trainings to the team on the specific processes related to contracts and budgets \ Requirements Education  - Bachelor's degree in a field relevant to clinical research or equivalent experience. Experience  - Minimum of 5 years’ experience in site budget/contract negotiation in clinical research in the biotechnology, pharmaceutical, or CRO industry, including significant and relevant experience in study start-up activities and/or has worked closely with sites or worked in a site environment - Prior clinical research experience in EU and Asian countries, and knowledge of local regulations and processes is an asset - Experience of dermatological clinical research is an asset Knowledge and skills - Excellent English written and spoken skills. Bilingual with French or other European language is an asset. - Strong ability to carry out different projects simultaneously, to organize their work effectively, and to work under pressure in accordance with deadlines. - Good judgment and problem-solving skills. - Excellent knowledge of the Microsoft Office suite (i.e., Word, Excel, PowerPoint, Outlook). - Experience in customer service is an asset - Strong interpersonal skills. Our company The work environment At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. In this position, you will be eligible for the following perks: - Permanent full-time position - Vacation, PPK, health allowance - Home-based position with teleworking allowance - Ongoing learning and development Work location This position is opened to candidates across Poland (home-based position). Recruitment process: what to expect - As part of the recruitment process for this position you will meet various team members at Indero - The first interview will be conducted by phone (20 minutes) and the second via video conference (1 hour) - The second interview includes a short presentation for which reasonable advance preparation is required (preparation is not timed and can be completed over a few days). You may think of it as one interview question for which you have the opportunity to develop a strong structured response that goes beyond the surface. About Indero Indero is a CRO specialized in dermatology and rheumatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Indero continues to grow and expand in North America and Europe. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request.  Indero only accepts applicants who can legally work in Poland. Description de poste null Profil recherché null Notre entreprise null