The Senior Site Budget and Contract Specialist (Sr SBCS) leads the development of investigator budget and contract proposals. The Sr SBCS acts as the main point of contact for budget and contract negotiations for investigator sites across North America, EU and other countries, as applicable. The Sr SBCS will be responsible for all project activities related to contracts/budgets and will interact with clients, as needed. Frequent collaboration with internal teams is expected. Mentoring of more SBCS and other team members in the contracts/budgets related field. This role will be perfect for you if: - You can easily achieve consensus while maintaining positive working relationships with external partners - Your team can count on you to get things done - You have an ease to work with numbers (standardized budgets) RESPONSIBILITIES - Develop and maintain positive and productive relationships with clinical research sites and clients - Develop the draft clinical budgets for new studies - Develop and maintain the country-specific, sponsor approved, minimum and maximum budget grid for negotiation with sites (more complex studies) - Obtain the approved Clinical Trial Agreement (CTA) template to be used for the study from Legal Affairs - Develop the project-specific Clinical Trial Agreement (CTA) template for studies, customized per country-specific requirements on a global scale - Facilitate the negotiation and signature of the site budgets/contracts with investigators, in collaboration with Legal Affairs, and when appropriate with Sponsors. Adapt processes per country-specific requirements. - Manage contract/budget negotiations in countries outside of main region (EU-NA), if possible - Manage contract/budget amendments during the course of the trial - Update appropriate tracking systems to facilitate site payments - Regularly attend internal and client project team meetings, as necessary - Collaborate with internal teams as needed (i.e., Project Management, Regulatory Affairs, Legal Affairs, Finance, CTMS team, etc.) - Strategize to ensure deliverables for fully executed contracts are made on time, according to study timelines - Review and provide support to Regulatory Affairs on informed consent form (master template) to ensure subject compensation text is aligned with approved study budget - Depending on location and language of study sites, facilitate site negotiations and communications through the use of an intermediary party (i.e., sub-CRO or CRA) - Provide oversight to Sub-CROs on contracting activities, as required - Make all efforts to ensure total study budget is respected and within scope, across all sites. Escalates to sponsor for out-of-scope budget requests, as needed - For employees located outside of North America, provide assistance, as needed, to communicate with sites in local language, if possible - Maintain adequate training and compliance with internal processes and SOPs - Participate in internal departmental projects initiated by the site selection and contracting group - Participate in internal departmental projects initiated by other groups to provide insight on site budget and contracting activities as needed - Act as subject matter expert on budget and contract negotiations guiding project teams as needed - Support the Manager, Site Selection and Contracting to ensure knowledge of the goals, scope and requirements of the internal and external projects and to ensure high quality results are delivered - Mentor and assist in onboarding of new team members as well as provide trainings to the team on the specific processes related to contracts and budgets \ Requirements Education  - Bachelor's degree in a field relevant to clinical research or equivalent experience. Experience  - Minimum of 5 years’ experience in site budget/contract negotiation in clinical research in the biotechnology, pharmaceutical, or CRO industry, including significant and relevant experience in study start-up activities and/or has worked closely with sites or worked in a site environment - Prior clinical research experience in EU and Asian countries, and knowledge of local regulations and processes is an asset - Experience of dermatological clinical research is an asset Knowledge and skills - Excellent English written and spoken skills. Bilingual with French or other European language is an asset. - Strong ability to carry out different projects simultaneously, to organize their work effectively, and to work under pressure in accordance with deadlines. - Good judgment and problem-solving skills. - Excellent knowledge of the Microsoft Office suite (i.e., Word, Excel, PowerPoint, Outlook). - Experience in customer service is an asset - Strong interpersonal skills. Our company The work environment At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. In this position, you will be eligible for the following perks: - Permanent full-time position - Vacation, PPK, health allowance - Home-based position with teleworking allowance - Ongoing learning and development Work location This position is opened to candidates across Poland (home-based position). Recruitment process: what to expect - As part of the recruitment process for this position you will meet various team members at Indero - The first interview will be conducted by phone (20 minutes) and the second via video conference (1 hour) - The second interview includes a short presentation for which reasonable advance preparation is required (preparation is not timed and can be completed over a few days). You may think of it as one interview question for which you have the opportunity to develop a strong structured response that goes beyond the surface. About Indero Indero is a CRO specialized in dermatology and rheumatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Indero continues to grow and expand in North America and Europe. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request.  Indero only accepts applicants who can legally work in Poland. Description de poste null Profil recherché null Notre entreprise null

Job DetailsJob Location: Global Headquarters - Pittsburgh, PA 15219Position Type: Part TimeEducation Level: 4 Year DegreeSalary Range: $35.00 - $55.00 HourlyTravel Percentage: Less than 25%Job Category: Customer Success Pilot Implementation Specialist (Part-Time) What We Seek Our Customer Success team is looking for highly motivated current or former instructional coaches or leaders to join our team in a part-time year-round capacity. As the Pilot Implementation Specialist - you will guide internal cross-functional teams and school and district stakeholders through each stage of the pilot process, ensuring that pilots are implemented with fidelity, insights are captured and customer needs are met with excellence. This role requires someone who thrives in a collaborative, fast-paced environment and brings deep knowledge of K-12 systems, strong communication skills, and a passion for student-centered learning. The ideal candidate is a relationship-builder, a strategic thinker, and a natural facilitator who can connect the dots between customer needs, product capabilities, and team priorities. As a member of the Customer Success team, the Pilot Specialist reports to the Pilot Implementation Manager and works collaboratively with many of our teams’ Pilot Specialists must successfully complete a suite of certification requirements, as prescribed by Carnegie Learning experts including shadowing and co-facilitating professional learning activities with our experts. This position is part-time and is recruiting throughout the calendar year; applicants will be contacted when the customer demand arises. What Your Day Will Look Like Pilot Implementation Strategy Ensure consistency and cohesion across all pilot implementations by maintaining a unified pilot process and implementation plan. Equip internal teams with the tools, resources, and guidance needed to execute pilots effectively and consistently in order to: Facilitate regular communication with all stakeholders to ensure alignment, momentum, and shared understanding throughout the pilot. Deliver a high-quality, customer-centered experience from pilot kickoff to conclusion. Build strong, trusting relationships with key decision-makers and pilot participants to support long-term partnership potential. Develop and manage detailed project plans, timelines, and deliverables to ensure pilots are executed on time and within scope. Coordinate internal Carnegie Learning resources (Professional Learning, Sales, Product) to support implementation success. Internal Collaboration Serve as the connective tissue between Sales, Product, Professional Learning, and other teams—bringing a project management mindset and the customer voice to each conversation. Identify patterns across pilots and contribute to the continuous improvement of Carnegie Learning’s pilot process, tools, and documentation. Data, Reporting & Decision Support Collect and analyze pilot data (e.g., usage, feedback, progress toward goals) to assess effectiveness and identify trends. Prepare and present pilot summary reports to both internal teams and external stakeholders to guide decision-making on adoption or expansion. Risk & Issue Management Proactively identify risks to pilot success and implement contingency plans as needed to ensure positive outcomes. Perform other duties as assigned. What Should Be In Your Bookbag Bachelor’s degree in Education or related field; Master’s Degree in Education Administration or related discipline (preferred) Five (5)+ years of experience in K-12 education or edtech, including roles such as school/district administrator, project/program manager, Customer Success/Pilot Manager Proven success leading large-scale initiatives in K-12 settings, especially involving the adoption or implementation of new systems or instructional programs Deep understanding of K-12 infrastructure and operations, including: LMS, SIS and digital curriculum integration Curriculum planning and instructional leadership Professional learning and educator support Strong project management skills, with the ability to manage multiple concurrent projects with complex stakeholder landscapes. Exceptional written and verbal communication skills, with a track record of influencing and aligning diverse audiences. Solution-oriented, detail-obsessed, and committed to continuous improvement. Proficiency with SalesForce, Google Workspace and related products, MS Office programs, and ability to successfully collaborate and gather data using these tools. What Gives Us Purpose Others teach what; we teach why. For over 25 years, Carnegie Learning has developed solutions that help students achieve Aha moments and set them up for long-term learning success. We’re driven to find new, better ways to support teachers and reach more students, so we put our leading cognitive science research and real-world insights into solutions for how students think, learn, and do their best. This is a key part of our commitment to helping teachers spark student curiosity. As a Carnegie Learning team member, you’ll work alongside a team of passionate individuals dedicated to making a real difference in the lives of students and educators. What We Provide Fostering Joy Flexible work arrangements with our Work From Anywhere Policy Empowering Parenthood Reduced working hours for soon-to-be and new parents Free access to CL products for employees and their children A Place for Connection Quarterly Wellness Incentives Monthly employee activities + recognition program Employee Allyship Groups (EAGs) What We Believe We celebrate the unique attributes, characteristics, and perspectives that define each person's individuality. This fusion of perspectives enriches our collective knowledge, fosters innovation, and empowers us all. Together, we can collectively and more effectively address issues that face our business and industry. If our commitment to building an inclusive workplace resonates with you, we invite you to join our mission and welcome you to apply with us. Carnegie Learning is an Equal Opportunity Employer, including veterans and individuals with disabilities. Qualifications

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal. Job location: Remote Job Summary: Independence American Insurance Company (IAIC) is seeking an Operations Implementations Specialist to collaborate with internal and external entities to ensure correct implementation of products and regulatory requirements. Job Description: - Manages and creates forms for distribution to each administrator for use in fulfilling policy output, including applications, policy documents, etc. - Manages and creates guidelines, instructions, materials documenting best practices for fulfilling policy output. - May research, gather and submit data for Department of Insurance state required annual reporting. - Creates and maintains documentation for operational procedures for use of each administrator. - May gather and submit data for regulatory requests. - May assist with user acceptance testing. - Performs other duties and responsibilities as assigned. Experience: - 3 years’ relevant experience Education: - Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college) Level Specific Responsibilities: - Coordinates and facilitates meetings for execution phase for the launch of new products, product updates, regulatory bulletins, etc. - Creates standard operating procedures - Represents the department in various meetings - Maintains documentation and distribution of business decisions, policy interpretations, exception requests, etc. - May complete fraud investigations and report to regulatory bodies Accountability/Complexity: - Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity - May provide guidance and assistance to entry level professionals and/or support employees #li #carrier All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: - Comprehensive full medical, dental and vision Insurance - Basic Life Insurance at no cost to the employee - Company paid short-term and long-term disability - 12 weeks of 100% paid Parental Leave - Health Savings Account (HSA) - Flexible Spending Accounts (FSA) - Retirement savings plan - Personal Paid Time Off - Paid holidays and company-wide Wellness Day off - Paid time off to volunteer at nonprofit organizations - Pet friendly office environment - Commuter Benefits - Group Pet Insurance - On the job training and skills development - Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking a customer service-oriented individual based in Manchester to provide on-site service and technical assistance for our Point of Sale products. The main industry we are involved in is Hospitality including restaurants, hotels and bars. This is a position that will require you to be able to travel and take ownership of interesting projects. This person will play a key role in representing Lightspeed in the UK, leveraging the social nature of the industry to help promote the product and grow our customer base by the exceptional service being delivered. We’d like you to share your ideas on how we can innovate or improve our business to ensure the best customer experience and support our customers in their success. Our customers' success is our success. What you’ll be doing: - Project manage rollouts of multiple locations across regions - Provide key insights and support for our Strategic/Enterprise customers - Travel to customers’ locations to help with implementation and provide technical support; - Plan and organize training sessions with business owners, management team, and/or staff; - Provide key Lightspeed Partners with support & timely training when needed; - Guide customers through their setup, implementations and integrations; follow up with key customers; - Install/troubleshoot networking devices including routers and wireless access points; - Document and track key customer installation, network details, schematics and other on-site services; - Communicate with our development team regarding current and ongoing customer and product issues; - Represent Lightspeed as company ambassadors for all new and existing customers; What you need to bring: We’re a team of 30 people located across Europe and the UK. Our team is responsible for providing customer support for European strategic business customers and guaranteeing an amazing customer experience. Our goal is to make every Mid Market customer a Lightspeed Ambassador. We're looking for a candidate who has experience with the following: - Passion for technology - Technical or Hardware installation/support - Flexible availability to work evenings and weekends; - Ability to travel to customer’s sites, your area will be defined in advance; - Highly organized, self-motivated and self-educated; you will manage your own schedule; - Excellent communication and presentation skills in English. - Strong attention to detail with an emphasis on customer service; Even better if you have, but not necessary: - Networking fundamental knowledge - Previous experience in the hospitality industry (restaurants, hotels, etc.) - Experience at project management of larger projects We know that people are more than what’s on their CV. We can offer full technical training for the right candidate, if you want to learn we are here to help you grow 😉 What’s in it for you? Come live the Lightspeed experience… - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that’s creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Company pension program - Health and wellness benefit - Mental health online platform and counselling & coaching services - Paid leave and assistance for new parents - Language classes & LinkedIn Learning license - Volunteer day To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.