• Make high-volume outbound calls to warm insurance leads • Contact leads as quickly as possible after they enter the system (“speed to lead”) • Follow provided scripts to introduce services and engage prospects • Qualify basic interest and schedule appointments with the client • Handle common objections professionally (e.g., “not interested,” “no time”) • Reattempt contact for missed or unresponsive leads • Work through large lead lists systematically (including older leads) • Prioritize new leads while maintaining follow-up cadence on existing ones • Ensure no qualified lead is left untouched • Log call outcomes, notes, and appointment details accurately • Update lead statuses within the client’s system • Maintain organized and up-to-date records of all interactions • Utilize client-provided dialing system (VoIP such as VS Connect) • Work within lead management platforms (and possibly VanillaSoft) • Adapt quickly to client tools and workflows

Role Description The Assistant Coach for Congressional Debate is pivotal in preparing our students for competitive debate competitions while honing their communication and critical thinking skills. The Assistant Coach will work closely with our Director and Assistant Director of Speech and Debate by: - Facilitating practice sessions - Offering constructive feedback - Traveling to competitions - Creating a supportive learning environment for students We are seeking candidates local to the Raleigh-Durham area, but are open to welcoming a virtual coach to join the coaching staff. Qualifications - Eagerness to build supportive relationships with students in and beyond the classroom - A willingness to try innovative teaching and coaching strategies - Cultural competence with a desire to create and promote an inclusive learning environment - Expertise in communication skills - Experience in competitive debate as a competitor; coaching experience is preferred but not required Requirements - Assist in running Upper School Speech & Debate practices for Congressional Debate - Work after school to coordinate practices and support competitive students - Chaperone and judge at Speech & Debate competitions on weekends - Provide weekly office hours with students to prepare for competitions - Provide detailed feedback and suggestions for improvement during practice sessions and competitions - Guide students in mastering essential public speaking techniques through engaging practice activities Company Description Founded in 1933, Durham Academy is an all-gender, independent day school with 1,267 students in Pre-kindergarten through grade 12 on three campuses. The purpose of a Durham Academy education is to prepare each student to live a moral, happy, and productive life. - DA’s Strategic Vision commits to preparing students for life, meeting the needs of our learners and innovating more boldly. - Accredited by the Southern Association of Independent Schools (SAIS). - Member of the National Association for College Admission Counseling (NACAC), the Southern Association for College Admission Counseling (SACAC), and the National Association of Independent Schools (NAIS).

- Manage executive calendars, appointments, and travel arrangements - Screen and prioritise emails, calls, and various correspondence - Work with the Office Manager to prepare meeting agendas, notes, and follow-up actions - Assist in the preparation of internal and external communications - Support the Managing Director in meeting personal and professional deadlines - Coordinate with external service providers including accountants and IT specialists - Support HR administration tasks such as contracts and onboarding processes Marketing and Brand Coordination - Assist in developing and updating social media content across LinkedIn and Instagram - Help create engaging newsletters and website content - Maintain and update the client and referral database within the CRM - Support relationship management and business development initiatives - Assist in the coordination of events and sponsorships to enhance brand visibility - Liaise with external vendors such as designers, photographers, and SEO consultants - Ensure brand consistency across all company materials and touchpoints - Track marketing budgets, invoices, and calendar deadlines.

• Provide strategic support to the CEO and Managing Attorney • Manage and prioritise the CEO’s Gmail inbox, including triage, labelling, drafting, and follow-up • Coordinate complex scheduling through Google Calendar, including professional and personal commitments • Arrange meetings, travel, logistics, and related preparation • Prepare briefing documents, meeting agendas, notes, and follow-up summaries using Google Docs • Support personal administrative tasks with discretion and professionalism • Protect executive time by anticipating needs, removing friction, and planning proactively • Support day-to-day business operations and cross-functional coordination • Assist with project and workflow tracking using Asana or similar platforms