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Learning Deployment Specialist – Senior Associate
Location
Canada
Posted
87 days ago
Salary
0
Seniority
Senior
Job Description
Learning Deployment Specialist – Senior Associate
EY
• Identify target learners and forecast the number of classes, participants, modality, timing and session counts • Support with data to finalize learning calendar and schedule participants • Ensure sessions are scheduled with producers and production technologies • Update and manage rosters to ensure schedules are current • Support the curation of level-based eLearning programs • Prepare size and set-up of classrooms needed for classes • Ensure award of CE credits • Track and follow up with classroom training no-shows and missed time attestations • Create and manage learning compliance tracking • Address ad-hoc learner inquiries • Participate in weekly status update meetings • Assist with TD&L working groups, projects and deployment as needed • Produce VILT sessions and Teams Live Webcasts • Set up courses and classes within the LMS, including attendance tracking • Monitor continuing Education (CE) compliance • Update and manage rosters, manage waitlists, cancellations, etc. • Pull consumption and learning history reports • Admit participants, track and monitor attendance and note absences/no-shows • Draft producer guides for new learning sessions • Create and manage Polls, Breakout Rooms and Whiteboard • Monitor Chat • Assist with administration of the facilitator management tool • Available and accessible to facilitator for troubleshooting and support • Distribute evaluation summary reports to facilitators post session • Create evaluation summary reports and distribute to Learning Leader • Gather / compile preliminary information for budgets and review with LSS & Learning Leader • Review invoices and ensure accuracy
Job Requirements
- Experience in managing conference logistics, program deployment or project management
- Proficient in Outlook
- Proficient in Excel (filters, vlookups, pivot tables or Power Query)
- Proficient in Zoom, MS Teams, SharePoint and Office 360
- Experience with Learning Management Systems (LMS), particularly SuccessFactors, is an asset
- Strong attention to detail and impeccable communication skills
- Strong analytical, organizational and project management skills
- Great interpersonal skills and ability to build and maintain trusted relationships
- Willingness to work in a team environment
- Ability to manage multiple priorities independently during peak times
- Ability to take initiative and think through next steps / prioritize items to complete
- Bilingual candidate appreciated
Benefits
- Comprehensive medical, prescription drug and dental coverage
- Defined contribution pension plan
- Great vacation policy plus firm paid days
- Statutory holidays and paid personal days
- Support and coaching from engaging colleagues
- Learning opportunities to develop new skills and progress career
- Freedom and flexibility to handle your role
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