• Responsible for the direction and management of a team of sales and customer service agents • Collaborates with senior management to develop sales strategies • Manage Customer Service function in support of sales and invoicing • Defines, tracks, and manages sales teams KPI/Metrics • Maximize efficiencies of customer service organization for ultimate client satisfaction • Generate leads and sales through client and prospect relationship development • Close sales on prospective clients and maintain relationship with major accounts • Develop relationships with current clients and obtain additional business • Obtain master service agreements with perspective clients • Conduct market research and assist in annual marketing and sales plan • Attend annual conference and assist with marketing and sales activities

Role Description Verisma is seeking a motivated and driven Business Development Representative (BDR) to support our commercial growth efforts. This role is ideal for someone who thrives on initiating conversations, uncovering opportunities, and building relationships that lead to business growth. Reporting into the Vice President of Marketing and working in close alignment with Sales, the BDR will play a critical role in qualifying inbound leads, executing strategic outbound outreach, and driving engagement ahead of key industry events. This position offers hands-on exposure to sales strategy, pipeline development, and market segmentation—providing a strong foundation for future growth within the commercial organization. This role provides a defined pathway to join the sales team within 18–24 months. Success in this role is measured by the ability to consistently meet monthly meeting quotas and contribute to pipeline generation, where you can earn uncapped commission, averaging 20–30%, with no cap on upside. - Inbound Lead Qualification: - Rapidly assess and qualify inbound leads from marketing channels - Set meetings with high-potential prospects and ensure accurate Salesforce tracking - Collaborate with Sales to ensure smooth handoff and follow-through - Strategic Prospecting: - Execute targeted outbound efforts to engage prospective clients - Maintain an active prospecting list and report progress regularly to Sales counterparts - Use multiple channels (email, phone, social) to generate interest and schedule meetings - Event-Driven Engagement: - Drive pre-event meeting scheduling to maximize Verisma’s investment in conferences and trade shows - Invite and confirm attendance of clients and prospects to Verisma-hosted dinners and networking events - Support post-event follow-up to convert interest into pipeline - Sales Alignment and Collaboration: - Work hand-in-hand with Sales counterparts to identify high-value targets and refine outreach strategies - Share insights from prospect interactions to inform messaging and positioning - Stay agile and responsive to shifting priorities and market dynamics Qualifications - Bachelor's degree in Marketing, Business, preferred - 2 years of healthcare IT experience driving sales conversations - Proven experience in sales prospecting and desire to enter into a Sales Executive position in the future - Familiarity with Salesforce is a plus - Strong communication and collaboration skills - Ability to manage multiple projects and meet deadlines - Detail-oriented with a focus on data accuracy and cleanliness - Ability to thrive in a fast-paced environment and adapt to changing team needs - Ability to travel up to 10% of the time, as needed

• Focus on winning new business within a defined territory • Own and grow new business within your territory, primarily selling to individual or group care home providers • Prospect and build pipeline through calls, networking, conferences, and targeted outreach • Run discovery meetings and product demonstrations to understand customer challenges and position solutions • Work closely with SDRs, Sales leadership, and Implementation teams to progress opportunities and deliver successful launches • Manage your pipeline, forecasting, and CRM hygiene to ensure accurate reporting and sales performance

- Serve as an integral part of the sales process, generating new business opportunities and contributing to pipeline growth - Meet or exceed daily activity targets, including inbound qualification, outbound prospecting, and ongoing lead nurturing/engagement - Conduct outbound prospecting to Fortune companies via e-mail, cold-calling, marketing campaigns, and social selling, both warm and cold calls, scheduling meetings, and establishing value to clients through relationship building. - You will be required to seek out and gather details of client needs and coordinate fulfillment activities. - Develop and execute sales campaigns (in partnership with Marketing) to build a pipeline of qualified opportunities - Utilize CRM, marketing automation, and sales technology tools to manage pipeline and maintain accurate information about prospects and target accounts - Effectively map new prospect organizations to identify the targeted buyers, decision-makers, and key influencers within prospects’ organizations. - Uncover prospect’s business challenges and identify relevant opportunities within target accounts - Work with Marketing to better refine targeting and messaging according to segment, contact type, active campaigns, etc. - Assist the sales team with opportunities to extend reach into target accounts - Assist in the consultative sales process by learning as much as you can about a prospect, uncovering their business needs, and sharing that information with the sales team. - Relentlessly learn, adapt, and improve your knowledge of sales engagement and Visit.org’s offering