Role Description The Business Development Manager is responsible for the direction and management of a team of sales and customer service agents who support our Cosmetics & Hygiene site. - Collaborates with the senior management team to develop and define sales strategies for achieving sales goals. - Manage the Customer Service function in support of sales and client invoicing. - Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting. - Maximize efficiencies of customer service organization to ensure ultimate client satisfaction. - Generate leads and sales through client and prospect relationship development. - Close sales on prospective clients and maintain functional relationship with major accounts. - Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. - Obtain master service agreements with prospective clients. - Conduct market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. - Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising, and the Company’s website. - Generate proposals for existing clients and prospects. - Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. - Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Qualifications - Bachelor’s degree in relevant field in science or engineering AND experience in a clinical research environment preferred. - 7+ years working in business development or sales. - Master’s degree in relevant field in science, engineering, or business. - Business development experience in a CDMO environment preferred. - 3+ years of previous supervisory experience. - Leadership capabilities. - Strong verbal and written communication skills. - Ability to handle multiple competing priorities. - This role requires up to 40% travel for meetings, training, and business needs within the United States. Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Summary: The Business Development Representative (also known as a Sales Development Representative) engages with stakeholders to address their concerns about investment reporting accuracy and timeliness. Using advanced technology, the representative and their team will proactively reach out to potential customers through phone calls, emails, and LinkedIn. They will gain expertise in sales techniques and utilize company tools like Salesforce, Outreach, LinkedIn Navigator, ZoomInfo, and High Spot to effectively find new prospects and contribute to Clearwater's growth. Responsibilities: - Conduct research and find compelling events to identify customer needs and personalize sales communications. - Source, prepare for and participate in business meetings with prospective clients. - Promote the company’s products/services addressing or predicting clients’ objectives with the goal to increase net new pipeline. - Create and maintain client information in our CRM database. - Collaborate with and become an apprentice to closers in supporting deals as they move through the sales funnel. Required Skills: - Excellent relationship building skills and natural curiosity. - Track record of success in life. - Competitiveness – passion & drive, solid work ethic, motivation. - Ability to be a team player while also making independent decisions. - Strong computer skills, including proficiency in Microsoft Office. - Excellent attention to detail and strong documentation skills. - Outstanding verbal and written communication skills. - Strong organizational and interpersonal skills. - Exceptional problem-solving abilities. Education and Experience: - Bachelor's degree in business administration, finance, accounting and/or another related area. - 1+ years’ successful attainment in a Business Development or Inside Sales role.

Generate and qualify sales opportunities through strategic outbound prospecting, manage the sales pipeline, and maintain customer information in Salesforce to support the sales team in achieving their goals.

• As a BDR/SDR, you are the first point of contact for our leads • You use personalized outreach to successfully bring our solution to market • You maintain and structure your own sales pipeline in our CRM, HubSpot • Part of an engaged collaboration between the Sales, Marketing, Customer Success and Product teams • You drive our mission to bring better work–life balance and (mental) health into companies