Tali AI

• Own the end-to-end onboarding journey for new users, ensuring they reach first-value as quickly as possible. • Analyze the customer journey to identify friction points and work with the Product team to improve the overall 'look and feel' of the user experience. • Provide world-class support by not just fixing the 'what,' but explaining the 'why,' helping users become more self-sufficient over time. • Collaborate with cross-functional teams, including sales, marketing, and product, to address customer needs and concerns. • Provide insights from customer interactions to contribute to the improvement of products and services.

• Own the end-to-end onboarding journey for new users, ensuring they reach first-value as quickly as possible. • Analyze the customer journey to identify friction points and work with the Product team to improve the overall 'look and feel' of the user experience. • Provide world-class support by not just fixing the 'what,' but explaining the 'why,' helping users become more self-sufficient over time. • Collaborate with cross-functional teams, including sales, marketing, and product, to address customer needs and concerns. • Provide insights from customer interactions to contribute to the improvement of products and services.

• Architect an AI-first revenue supply chain where every decision point from prospect identification to deal closure to expansion is informed by intelligence, optimized by automation, and freed from busywork. • Live in Clay, HubSpot, Zapier, and our data pipelines. • Translate strategies from Sales, Marketing, and Customer Success leaders into executable plans at precision and velocity no human team can match on their own. • Drive more closed deals, more efficient ARR, stronger NRR, and eliminate non-revenue-generating busywork for reps. • Think like a scientist and a tinkerer, moving fast and taking big swings to rebuild what needs rebuilding.

• Identifying key inbound product users and prioritize accounts for outbound campaigns • Generate outbound leads and new opportunities via email, phone, and LinkedIn, as well as launch new channels that get Tali in front of our ideal customers • Experiment with messaging to unlock what resonates with healthcare decision-makers in both Canada and the US • Re-engage inactive or cold leads with thoughtful, well-timed outreach • Qualify leads to ensure they’re a fit for Tali based on their role, workflow, and EMR • Capture and share insights from the field to refine our ICP, positioning, and outbound playbook • Help scale our outbound process—from campaign structure to CRM hygiene—ensuring we’re building a repeatable, data-informed pipeline