Role Description We are seeking a Senior DevOps / Platform Engineer to manage and maintain cloud infrastructure on GCP. You will ensure platform reliability, optimize CI/CD pipelines, and support the engineering team with infrastructure needs across Kubernetes and Cloud Run environments. Key Responsibilities - Manage and maintain GCP infrastructure, including Kubernetes clusters and Cloud Run services - Build and optimize CI/CD pipelines for automated testing, builds, and deployments - Monitor platform health, set up alerting, and respond to infrastructure incidents - Manage Elasticsearch, Redis / Valkey, and other data infrastructure components - Implement infrastructure-as-code practices for reproducible environments - Collaborate with development teams to ensure smooth deployment workflows - Maintain security best practices across cloud infrastructure and access controls Qualifications - 6+ years of professional DevOps, SRE, or platform engineering experience - Strong proficiency with GCP services, particularly GKE (Kubernetes) and Cloud Run - Hands-on experience with containerization (Docker) and orchestration (Kubernetes) - Experience building and maintaining CI/CD pipelines (GitHub Actions, Cloud Build, or similar) - Working knowledge of Elasticsearch cluster management and Redis / Valkey operations - Familiarity with infrastructure-as-code tools (Terraform, Pulumi, or similar) - Strong understanding of networking, security, and monitoring in cloud environments Nice to Have - Experience with observability tools (Datadog, Prometheus, Grafana) - Familiarity with Node.js / TypeScript application deployment patterns - Experience with cost optimization strategies on GCP Employment Type Contract Company Description Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR.

Role Description - Maintaining and improving CI/CD pipelines, monitoring and alerting. - Executing reliability practices (health checks, rollouts, incident support). - Supporting infrastructure operations focused on uptime and performance. - Troubleshooting platform issues and coordinating fixes. - Contributing to observability dashboards and reliability automation. Qualifications - Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. - Experience in DevOps, SRE or cloud operations. - Knowledge of Kubernetes, CI/CD, IaC (Terraform), and observability tools. - Comfortable in troubleshooting incidents. - Ability to automate routine tasks. Benefits - At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. - We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain a healthy work-life balance.

Role Description We are looking for a highly motivated, self-driven, and dedicated Site Reliability Engineer possessing hands-on experience with: - Experience building and running reliable and fault-tolerant production cloud systems at scale on AWS. - Coding infrastructure automation with Terraform, Terragrunt, Packer, CI/CD, and knowing how to use configuration management systems like Ansible. - Hands-on experience with Linux/Unix operating systems internals, file systems, system tuning, administration, and networking. - Deep experience in microservice technologies, container orchestration, and continuous deployment (Kubernetes, Docker, Helm, GitOps with Flux). - Experience in designing, building, maintaining production services, and troubleshooting large-scale distributed systems. - Experience with technologies like Apache Kafka, Apache Storm, Apache Flink, Apache Airflow and Spark, Postgres, Redis, Elasticsearch, Arango, Cassandra. - Experience with observability tools and methodology (monitoring, logging, tracing, SLOs/SLIs) for detecting and diagnosing issues in advance before causing service impact or performance degradation. - Possess strong programming skills in Shell, Python, Golang and/or Ruby. - Deliver efficiently and effectively. - Strong problem-solving and debugging skills with a high sense of ownership. Responsibilities: - Engage in and improve the whole lifecycle of services - from inception and design, through to deployment, operation, and refinement. - Support development of services from planning phase before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. - Provide technical leadership and guidance to other team members on managing availability and performance of mission critical services, on building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions. - Maintain services once they are living by measuring and monitoring availability, latency, and overall system health. - Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. - Capacity planning the growth of cloud infrastructure. - Improve operational processes such as deployments and upgrades. - Manage execution of project priorities, deadlines, and deliverables. - Be on an on-call rotation to respond to incidents that impact platform availability. - Use your on-call shift to prevent incidents from happening. - Experience in incident response, including conducting post-mortems and implementing lessons learned, enhances system reliability. Qualifications - 10+ years of engineering or systems experience. - Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns. - Strong understanding of network design and architecture. - Scaling and managing distributed systems. - Significant experience with monitoring and observability platforms. - Demonstrated ability to debug, fix, and optimize code. - Troubleshooting skills across network, application, and distributed services layers. - The ability to learn quickly and adapt to new technologies is essential. - Excellent communications skills, both verbal and written. Benefits - Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. - Personal & Professional Development: We invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have. - Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

Role Description Jane's Platform & Enablement group is where the foundational work happens - the systems, services, and shared capabilities that the rest of our product and engineering teams build on top of. This role will work closely with leadership across our Product Org, leading the product side of a group that touches three connected areas: - Deep technical infrastructure (cloud, data, security, resilience) - Software enablement (the shared tools, services, and platforms that other teams build on) - A growing set of customer-facing surfaces that shape how practitioners and partners experience Jane every day We're being honest with ourselves: this is a hard role to fill. It calls for someone who has lived across that full spectrum before - someone who can hold a deeply technical conversation about cloud architecture in the morning, lead a customer research session on login experience in the afternoon, and translate both into a clear narrative for business leaders by end of day. We're looking for the rare leader who's done it. If that sounds like you, we'd love to talk. What Impact We're Looking for You to Make - Lead the product strategy across infrastructure, software enablement, and our emerging customer-facing platform surfaces. - Build and grow a team of senior product managers, creating the conditions for them to do their best work, develop their craft, and feel genuinely supported. - Establish a clear, transparent prioritization philosophy that the broader organization can trust. - Partner closely with development and design, dividing and conquering across a wide remit while keeping security, compliance, and customer experience as first-class citizens of the work. - Translate technical complexity into clear, actionable narratives for business leaders. Qualifications - Extensive product management experience, including 5+ years leading and growing PM teams - ideally as a Director, Senior Director, or VP of Product at a technically deep SaaS company. - Demonstrated experience across the full spectrum of platform and product work - from infrastructure and developer-facing tooling to customer-facing surfaces. - Strong technical fluency - enough to lead senior PMs working on cloud infrastructure, data platforms, and core services. - Exceptional communication skills, especially the ability to translate technical complexity into digestible, actionable insight for executives, cross-functional partners, and customers. - A clear, well-developed philosophy on prioritization that values transparency and collaboration. Requirements - Strong business judgment, customer empathy, and humility that makes senior leaders easy to work with. - If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. Benefits - Annual salary range of $218,400 to $354,900. - Most new hires join at the accomplished stage, which for this role represents an annual salary of $259,400. - Regular career development conversations with your manager. - Compensation grows as you gain experience and contribute meaningfully to our mission. - Comprehensive benefits package. Company Description Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. - We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. - Every person at Jane plays an important role in how we show up for our customers. - We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. - We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. - Our goal isn’t just delivery, it’s delight.