• Evaluate business processes to identify requirements, uncover improvement opportunities, and implement effective solutions. • Analyze and interpret data from multiple sources to provide meaningful insights that support decision-making. • Improve operational efficiency by recommending new processes, tools, and techniques for teams and functions. • Coordinate user acceptance testing to ensure solutions meet business needs and quality standards. • Develop and document clear business requirements, processes, reports, and actionable recommendations. • Communicate analysis results, insights, and plans effectively to cross-functional teams, leadership, and management. • Support stakeholders by explaining implications of options and decisions and enabling informed choices. • Build strong stakeholder relationships by gathering input, providing regular updates, and delivering concise, useful reports.

Role Description The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers. This role focuses on troubleshooting, user support, system maintenance, reporting, onboarding support, and basic administration within the Call Center telephony platform. This is a great opportunity for someone looking to grow their career within telephony systems and call center technology. - Day-to-day support of telephony and call center systems - Troubleshooting system and user issues - IVR updates and maintenance - User setup and onboarding support - Basic reporting and campaign support - Coordination with third-party vendors when issues arise - Maintaining and improving existing call flow functionality - Provide day-to-day support for Call Center telephony systems - Troubleshoot telephony and user-related issues - Support inbound and outbound call campaigns - Assist with IVR administration and updates - Generate and review basic call center reporting - Support onboarding activities for new clients and users - Work cross-functionally with operations and internal support teams - Escalate complex issues appropriately - Maintain documentation and support processes - Assist with system enhancements and process improvements Qualifications - 1-3 years of experience in technical support, telephony support, help desk, call center systems, or related experience - Exposure to Cisco telephony platforms preferred (CUCM, UCCX, VOIP, Jabber, IP Phones, etc.) - Basic understanding of call center environments and IVR functionality - Strong troubleshooting and communication skills - Ability to learn new systems and technologies quickly - Organized with strong attention to detail - Comfortable working in a fast-paced environment - Healthcare or call center experience is a plus, but not required - Relevant certifications or technical coursework are a plus Benefits - Supportive, progressive, fast-paced environment - Competitive pay structure - Matching 401(k) with immediate vesting - Medical, dental, vision, life, & short-term disability insurance Company Description AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. - All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. - AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Role Description As the Employment Systems Benefits Associate, you will play a key role in supporting employee benefits and HR operations by: - Administering employee benefit programs including enrollments, terminations, COBRA/MN Continuation, and retirement plan processes - Supporting ACA reporting and compliance activities - Assisting with open enrollment and life event benefit changes - Helping ensure accuracy, confidentiality, and exceptional employee service Qualifications - Associate degree or HR-related certification preferred - 2+ years of benefits administration experience preferred - Knowledge of employee benefits, leave administration, and HR compliance - Experience with HRIS systems (UKG experience is a plus) Requirements - Must reside in the state of Minnesota, be willing to relocate, or travel within close proximity to the corporate office Benefits - Meaningful work supporting employees across the organization - Opportunities for professional growth in benefits, HR operations, payroll, and compliance - Competitive salary and comprehensive benefits package

Role Description We are looking for an experienced Systems Developer based in Greece to join our dynamic team, comprised of some of the industry’s most skilled and technically proficient managers. Our leaders are renowned experts, having spoken at prestigious conferences like DEFCON and Black Hat. In this role, you will be pivotal in shaping the security framework of our container environment. You will be hands-on in designing, developing, and maintaining our container analysis and hardening infrastructure. This position offers ample opportunities for continuous learning and growth as you work closely with our managers on critical projects. You will work with a variety of programming languages and tools, including: - C/C++ - Python - Linux - eBPF - LLVM - Kubernetes - Docker - Other open-source technologies Your expertise will be crucial in ensuring the security and reliability of our container environment, safeguarding our systems and data. Responsibilities - Design, develop and maintain our container analysis and hardening infrastructure to ensure the security and reliability of our containerized applications. - Collaborate with cross-functional teams to identify system requirements and design efficient and scalable solutions. - Write clean, efficient and maintainable code in C/C++, Python, and other relevant languages. - Utilize static and dynamic code analysis tools, such as LLVM, eBPF and similar technologies, to identify vulnerabilities and optimize system performance. - Implement and maintain container technologies like Docker and Kubernetes to support our cloud computing environment. - Automate deployment and configuration processes to streamline operations. - Stay up-to-date with the latest advancements in system programming, containerization and open-source technologies. - Provide technical guidance and support to junior team members when required. - Collaborate effectively with stakeholders and communicate project status, risks and challenges. Qualifications - Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. - A minimum of 5 years of experience in system-level programming. - Strong proficiency in C/C++, Python and Linux. - Familiarity with other open-source technologies, frameworks and scripting languages. - In-depth knowledge of LLVM, eBPF and similar static and dynamic code analysis tools. - Experience working with cloud computing platforms and container technologies, including Docker and Kubernetes. - Familiarity with Cilium and Pixie is a plus. - Excellent problem-solving skills and a passion for writing clean, efficient code. - Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Ability to thrive in a fast-paced, agile environment and handle multiple tasks simultaneously. - Strong attention to detail and a commitment to delivering high-quality work. Benefits - Earn a highly competitive salary that is regularly reviewed and can even be adjusted upwards based on your outstanding performance. - Enjoy the freedom and flexibility of working from the comfort of your own home. We prioritize results over the location, so you can achieve your goals from anywhere. - Be part of state-of-the-art projects and immerse yourself in exciting tech challenges. Contribute to large-scale projects that push the boundaries of innovation and make a real impact. - Experience unparalleled personal and professional development as you collaborate with industry experts and top talented individuals. Learn from the best and continuously expand your skills. Company Description At AI2CYBER, we are a cybersecurity firm dedicated to providing cutting-edge solutions to protect businesses and individuals from evolving cyber threats. Our mission is to empower organisations to navigate the complex cybersecurity landscape with confidence. We believe that by combining robust security solutions, continuous improvement, and a proactive mindset, we can help our clients stay one step ahead of cyber attackers. We are committed to building a safer digital world and are passionate about making a positive impact in the industry. Note: All applications will be treated with strict confidentiality. This position is available only for Greek residents.