• Being the main point of contact for all HR related questions throughout the worker life cycle • Working with the Operations Team to ensure successful onboarding for all new GEO workers • Proactively supporting the delivery of all the HR processes encompassing handbooks, policies, practices and procedures, ensuring legal compliance • Developing and maintaining all types of contracts of employment (Starters, Leavers, Extensions and employment transfers) ensuring legal compliance • Managing complex HR projects/issues with Worker(s)/Clients. Including but not limited to Performance Management, terminations & transfer of employment • Advising clients on workers career progressions, promotions and salary analysis • Worker offboarding (voluntary & involuntary) along with retirements • Advising and supporting Management in HR related responsibilities • Applying and updating HR policies, procedures and work conditions as well as ensuring their communication and compliance • Maintaining employees’ personal data as per local laws • Participating in different projects, as requested by the immediate line manager • Actively identifying gaps in processes and making recommendations/implementing changes necessary to mitigate risk • Proactively support the Team and Line Management with regular updates on employment law • Providing ongoing guidance and support to internal teams including Sales, Operations, Supply Chain and Line Management as and when requested • Working with associated benefit providers to provide legally compliant benefit packages for all workers and provide benefit costing updates to Supply Chain and Line Management • Managing the monthly payroll for all workers with our local payroll partner ensuring legal compliance.

Title: HR Coordinator I Location: US - Remote Remote/Hybrid Yes Position Level Individual Contributor I Employment Type Full time Career Field Operations Pay Type Hourly Pay Range $ 20.5 - $ 21.5 Job Description: Description & Requirements Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY The HR Coordinator I provides administrative support and services for the Human Resources Department, interacting primarily with the HR team, employees, and managers throughout the company. JOB DUTIES - Provides administrative support to the HR team - Assists with determining Individual Provider (IP) employment eligibility - Supports HR reporting via HRIS and Excel to provide ongoing metrics for HR - Assists with employee onboarding, both locally and remotely - Assists with all internal and external HR-related inquiries or requests - Facilitates IP investigation requests via the HAD/AEN Line intake process - Maintains employee records and confidentiality - Processes Unemployment Insurance claims - Assists with new hire and termination processing and other HR processes relating to compliance - Schedules meetings, HR events, and maintains agendas - Provides support during internal and external compliance audits - Updates SOPs and Job Aids - Keeps up to date with the latest HR trends and best practices - Assists or prepares correspondence as requested - Processes incoming and outgoing mail - Performs other related duties as assigned QUALIFICATIONS - Two to four years of related work experience required, or an equivalent combination of education and experience - Experience with Microsoft Office 365, particularly Word, Excel, Powerpoint, and Outlook - Experience with an HRIS platform such as Workday - Exceptional organizational and interpersonal skills - Excellent written and oral communication skills - Employees must provide their own reliable internet if working a remote/hybrid position The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle, or feel; and to stand, walk, reach, bend, or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

• Serve as a first point of contact for employee questions related to HR policies, processes, and basic benefits • Process employee lifecycle changes including new hires, transfers, job changes, and terminations • Support onboarding and offboarding to ensure a smooth and positive experience • Maintain accurate employee records and ensure timely updates in HR systems • Assist with leave of absence tracking and documentation • Support compliance efforts, audits, and reporting as needed • Identify trends, recurring questions, and opportunities to improve HR processes

Lead employee relations investigations, provide strategic direction on initiatives, collaborate with HR partners to resolve cases, and assist in formulating management policies while maintaining confidentiality and supporting accommodation processes.