Role Description In this role you would be planning, organizing, and writing documentation for Keysight Optical Design Engineering products. You’d leverage your strong understanding of software documentation best practices, information design, project management, and outstanding writing skills to support our customers’ success. - Write, edit, and maintain a broad spectrum of software documentation including user guides, reference materials, online help, and release notes. - Collaborate with optical and software engineers, customer support engineers, and other subject matter experts to learn about new software features, interpret and organize technical source materials, and synthesize this information into user-friendly content suitable for a technical audience. - Work closely with documentation team members to report on project status, manage priorities, ensure consistency with corporate documentation standards, and recommend and contribute to initiatives to improve product documentation and documentation development processes. - Establish frameworks and documentation practices to support AI initiatives. - Participate in project and task planning with the software engineering team. - Manage change requests that come out of the product development process, and ensures that the documentation reflects those changes. - Demonstrate flexibility and a commitment to best practices in technical writing, even when faced with shifting project requirements and tight deadlines. Qualifications - Bachelor’s degree in English, Communications, Technical Writing, Computer Science/Engineering, Physics, or applicable degree. - 5+ years of experience writing software documentation in English, preferably for CAD/CAE or engineering software applications. - Outstanding English written and verbal skills, with attention to detail and writing standards. - Excellent interviewing and interpersonal skills. - 5 years of experience using DITA, FrameMaker and online help authoring programs. Experience using Webworks ePublisher and Oxygen XML Editor. - Experience documenting python interfaces or APIs. - Experience with build and automation tools like Jenkins, Bitbucket, Conan. - Proven record of technical writing excellence with 3-5 writing samples available. - Strong creative and problem-solving skills. Experience developing and improving documentation processes. - Proficient in image-editing/graphics programs. - Knowledge and expertise in any of the following areas is a plus: - Experience with AI, ML, or developer platforms. - Hands‑on experience developing documentation for AI‑powered products or solutions. Benefits - Medical, dental and vision. - Health Savings Account. - Health Care and Dependent Care Flexible Spending Accounts. - Life, Accident, Disability insurance. - Business Travel Accident and Business Travel Health. - 401(k) Plan. - Flexible Time Off, Paid Holidays. - Paid Family Leave. - Discounts, Perks. - Tuition Reimbursement. - Adoption Assistance. - ESPP (Employee Stock Purchase Plan). - Restricted Stock Units.

Role Description We are seeking a motivated and experienced Technical Writer to support a UK-based employer in creating clear and accurate technical documentation for products and processes. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support the creation of user guides, API documentation, and internal knowledge bases - Handle editing, formatting, and version control of technical documents and manuals - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of documentation updates, review cycles, and publishing schedules - Use relevant tools such as Confluence, Notion, Markdown editors, and documentation platforms - Support the wider team with process documentation, release notes, and training materials - Identify opportunities to simplify complex technical content and improve documentation quality Qualifications - 2+ years of experience in technical writing, content writing, or a related field - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple documentation projects simultaneously - Proficient in documentation tools such as Confluence, Notion, or similar platforms - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R28,000/month - 100% Remote

Role Description We are seeking a Principal Technical Writer to join a team dedicated to documenting our most sophisticated platform features. You will act as a lead contributor and collaborator, bridging the gap between core engineering teams and our global community of users and developers building powerful, data-driven applications. You will help lead the strategic narrative for how the world adopts and implements our technology, and you will actively shape the workflows, patterns, and culture that make the entire team more effective. We value diverse paths into technical writing. Whether you have come from engineering, customer support, professional services, or the field, what matters most is that you can make complex technology understandable for the people who need to use it. If you have been writing runbooks, knowledge base articles, implementation guides, or onboarding content as part of a support or consulting role, we want to hear from you. Does this sound like the job for you? Check out our docs, tinker with our products, and think about where you fit in. Show us your writing chops and tell us what you can bring to the role. Upload writing samples, or provide links to your portfolio or GitHub contributions. What You Will Be Doing - Lead through influence across the documentation organization. - Own content for complex technical areas, establishing content patterns and quality standards that other writers adopt. - Champion AI-augmented documentation practices. - Drive the architecture of complex, multi-layered technical content. - Set the quality benchmark for the team through deep engagement with the product. - Shape multi-functional alignment by working closely with Engineering, Product Marketing, and Support. What You Bring - 7+ years in a SaaS or developer-focused environment in roles such as technical writer, solutions engineer, support engineer, or technical consultant. - Practical AI tool fluency for accelerating research and writing. - Advanced technical acuity for quickly grasping and documenting complex topics. - Technical fluency in reading Java, JSON, and similar code. - A Docs-as-Code approach with proficiency in Git, Markdown, and modern documentation tooling. - Strong information architecture skills with a principled approach to organizing content. - Collaborative leadership in a distributed environment. - Deep customer empathy and a practitioner's instinct to documentation. - Ability to thrive in ambiguity at a strategic level. - Embrace new and emerging tooling to improve accuracy and efficiency. Bonus Points - Experience with Elasticsearch or similar data and search technologies. - Experience contributing to open source projects. - Comfortable working on the command line and writing basic scripts to automate tasks. Compensation The typical starting salary range for this role is: - $128,200 — $202,900 USD - $153,800 — $243,300 USD in select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area). Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Minimum of 16 weeks of parental leave.

Produce clear user and administrator documentation for federal solutions, design effective training materials using ADDIE or SAM, and edit technical content for clarity and consistency to enhance user experience and learning outcomes.