Omilia - Conversational Intelligence logo
Omilia - Conversational Intelligence

Omilia is the leading provider of Natural Language Understanding enabled IVR & natural dialogue interaction solutions.

Technical Demo Engineer

EngineerEngineerFull TimeRemoteSeniorTeam 201-500Since 2002H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

82 days ago

Salary

0

Seniority

Senior

3 yrs expEnglishJavaScriptPython

Job Description

Technical Demo Engineer

Omilia - Conversational Intelligence

• Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels. • Customize demos to reflect customer-specific use cases, industries (e.g., insurance, banking, retail), and operational environments. • Ensure demos highlight Omilia’s strengths in control, reliability, scalability, and enterprise readiness. • Continuously evolve demo content to reflect new product features, roadmap updates, and market feedback. • Partner with Account Executives throughout the sales cycle, from discovery through proof points and final presentations. • Deliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operators. • Support technical deep dives, architecture discussions, and solution validation sessions when needed. • Serve as the primary technical resource for the sales team, translating complex AI concepts (NLU, ASR, LLMs) into "show-stopping" demo features. • Understand customer requirements and map them to Omilia’s platform capabilities. • Configure conversational flows, integrations, and AI components to simulate real production scenarios. • Explain complex AI concepts (NLU, ASR, orchestration, LLM usage, guardrails) in clear, business-relevant terms. • Provide feedback to Product and Engineering based on demo usage and customer reactions. • Help standardize demo best practices, documentation, and reusable assets. • Contribute to internal enablement by training sales teams on how to position and leverage demos effectively.

Job Requirements

  • 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role, preferably in enterprise software.
  • Fluent in English
  • Strong fundamental knowledge of Python and/or JavaScript. The candidate needs to have prior technical experience
  • Strong experience building and delivering product demos.
  • Comfort working with conversational AI, contact center technologies, or related domains (IVR, speech recognition, NLP, CCaaS).
  • Ability to communicate effectively with both technical and business audiences.
  • Hands-on mindset with strong attention to detail and quality.
  • Experience with voice AI, conversational design, or customer care platforms.
  • Familiarity with APIs, integrations, and enterprise software architectures.
  • Experience supporting complex, multi-stakeholder enterprise sales cycles.
  • Background working with regulated or mission-critical environments (e.g., financial services, insurance).

Benefits

  • Fixed compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

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