• Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. • Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. • Full accountability for delivery quality, team performance, and operational excellence.

Role Description We’re looking for a motivated, personable, and goal-driven Home Visit Coordinator to join our growing team! This is a fully remote position ideal for someone who thrives on connecting with people, enjoys working independently, and isn’t afraid to pick up the phone and build trust with patients. In this role, you’ll spend a large portion of your day making outbound calls—including cold calls—to educate patients about our Home Visit Program and help coordinate care aimed at reducing re-hospitalizations. We’re looking for someone who is warm, engaging, persistent, and able to think outside the box when connecting with patients and overcoming barriers to scheduling. This role is perfect for a true “go-getter” who can balance compassion with confidence and remain motivated in a fast-paced, phone-heavy environment. Responsibilities - Make outbound calls to patients to introduce and educate them on the Home Visit Program - Build rapport with patients using a warm, friendly, and professional communication style - Schedule patient appointments efficiently by geographical area - Utilize multiple systems including SMED, hospital systems, and Microsoft platforms to enter and assign patients to providers - Submit necessary paperwork to PCP offices and maintain accurate records - Conduct follow-up calls after appointments to identify additional patient needs or support opportunities - Communicate professionally with referral sources and community partners - Meet outreach and scheduling goals through persistence, follow-through, and strong relationship-building skills Qualifications - Minimum 1 year of experience scheduling patient appointments - Minimum 1 year of experience in a healthcare setting - High School Diploma or GED required - Comfortable spending several hours per day on outbound calls - Strong multitasking and organizational skills - Friendly, patient, and confident phone presence - Self-motivated with the ability to work independently in a remote environment - Creative problem-solver who can think outside the box to connect with patients and drive results - Experience navigating multiple computer systems and platforms simultaneously - Excellent written and verbal communication skills - Bilingual (English/Spanish) preferred Why You’ll Be Successful in This Role - Enjoys talking with people and building connections - Stays positive and persistent without being overly aggressive - Takes initiative and ownership of their work - Can balance productivity goals with compassion and patient experience - Thrives in a remote, fast-paced environment where no two calls are the same

Role Description The Vice President of Fitness Operations is a strategic and operational leader responsible for overseeing the performance, growth, and innovation of the company's fitness business unit. This executive will ensure excellence in service delivery, financial performance, member engagement, and operational standards across all fitness centers, programs, and partnerships. The VP will drive strategic initiatives, lead high-performing teams, and align fitness operations with the company's overall mission and business objectives. Key Responsibilities - Strategic Leadership - Develop and implement a long-term strategy for fitness operations in alignment with company goals. - Identify opportunities for growth, expansion, and innovation in fitness programming, partnerships, and technology. - Monitor industry trends to ensure the organization remains a market leader in fitness and wellness. - Operational Excellence - Oversee day-to-day operations of fitness centers and programs across multiple locations. - Establish, monitor, and enforce operational policies, procedures, and quality standards. - Ensure compliance with health, safety, and regulatory requirements. - Financial Management - Develop and manage budgets, forecasts, and financial performance for fitness operations. - Drive revenue growth through membership, personal training, specialty programming, and ancillary services. - Implement cost-effective operational strategies without compromising service quality. - Team Leadership & Development - Lead, mentor, and inspire regional and site-level fitness leaders. - Build a culture of accountability, performance, and continuous improvement. - Oversee recruitment, training, and professional development of staff to ensure best-in-class service delivery. - Member Experience & Engagement - Ensure an exceptional member experience that fosters retention and engagement. - Oversee the design and execution of innovative fitness programs, classes, and digital offerings. - Gather and analyze member feedback to continuously improve services. - Partnerships & Business Development - Collaborate with corporate partners, vendors, and stakeholders to enhance offerings. - Evaluate new business opportunities, acquisitions, and strategic alliances in fitness and wellness. Qualifications - Bachelor's degree in Exercise Science, Business Administration, or related field. - 10+ years of progressive leadership experience in fitness, wellness, or hospitality operations. - Proven track record of multi-site operational leadership and financial performance management. - Strong knowledge of fitness industry trends, digital platforms, and member engagement strategies. - Exceptional leadership, communication, and strategic planning skills. - Ability to thrive in a fast-paced, growth-oriented environment. Core Competencies - Strategic Vision & Execution - Financial & Business Acumen - Operational Excellence - Inspirational Leadership - Innovation & Growth Mindset - Member-Centric Focus Essential Function - Stationary Position: Sitting or Standing - Frequently - Active Position: Walking, jogging, running - Frequently - Use of hands/fingers: Operate, Use, Inspect, Place, Detect, Position, Prepare, activate - Frequently - Climb/Balance: Stairs, ladders, ropes, equipment, beams - Occasionally - Stoop/kneel/crouch or crawl: Position self, move - Occasionally - Talk/hear: communicate, detect, converse with, discern, convey, express oneself, exchange information - Frequently - See: Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess - Frequently - Carry weight, lift: Move, transport, position, put, install, remove - 50 lbs or less - Frequently - Carry weight, lift: Move, transport, position, put, install, remove - 50 lbs or more - Occasionally - Exposure to: Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool - Occasionally

• Provide administrative and operational support to the organization • Ensure the completion of the unit's administrative business processes • Perform analysis • Produce or revise reports and statistics • Carry out various administrative, operational and quality controls • Take corrective measures and carry out the required follow-ups • Provide support to users in the efficient use of tools and systems • Perform various administrative tasks related to data entry, extraction, processing, compilation and coding • Provide various information related to policies, programs and processes in your field • Prepare or revise presentations and other related documents