Role Description We’re looking for a hands-on Lifecycle and Conversion Marketing Manager. This is a builder role. The strategy exists. The infrastructure does not. You will make the calls, build the systems, and own the outcomes. Responsibilities - Conversion Rate Optimization - Run a continuous A/B testing program across landing pages, paywall, pricing page, signup flow, and checkout. - Partner with design and engineering to ship tests quickly and instrument them correctly. - Use heatmaps, session recordings, and funnel analytics to identify friction and prioritize tests. - Own pre-conversion KPIs: visitor-to-signup rate, signup-to-paid conversion, paywall conversion, and checkout completion. - Maintain a prioritized test backlog tied to revenue impact. - Upsell System (Free to Paid) - Build and optimize five behavioral email sequences tied to distinct user signals: ghost signups, unused credits, exhausted credits, partial feature adoption, and high-usage approaching limit. - Configure trigger logic in the ESP, working with engineering to ensure events fire correctly. - Write or direct copy for all upsell sequences. - Run ongoing A/B tests on subject lines, angle, timing, and CTAs. - Own upgrade conversion rate as a primary KPI. - Retention System (Paid User Engagement) - Build a 0-to-100 user Satisfaction Score combining usage, feature engagement, survey response, and login behavior. - Define and route the four retention segments (Champion, Engaged, At-Risk, Dormant) into distinct email sequences. - Deploy the full survey framework: onboarding NPS, quarterly NPS, feature feedback, re-engagement, and churn surveys. - Recalibrate segment thresholds quarterly. - Own monthly churn rate and retention KPIs. - Email and Testing Infrastructure - Lead ESP selection (Klaviyo, Customer.io, or comparable). - Own domain authentication (SPF, DKIM, DMARC) and deliverability. - Scope the event tracking pipeline (Segment or equivalent) with engineering. - Build a reusable template library and list hygiene workflows. - Build a unified performance dashboard covering CRO and lifecycle KPIs. - Acquisition Email (Collaborator, Not Owner) - Acquisition email sits with growth and paid marketing. You contribute strategic input on sequence structure and copy, and flag handoff opportunities between acquisition and lifecycle. - You do not own the broadcast calendar or the paid acquisition list. Qualifications - 4 to 6 years in lifecycle, retention, or marketing automation, ideally SaaS, consumer tech, or subscription. - Hands-on builder experience with a modern behavioral ESP (Klaviyo, Customer.io, or comparable). - Capable of configuring complex trigger logic, not just sending campaigns. - Direct experience running CRO programs: hypothesis-driven testing, statistical rigor, shipping tests with design and engineering, and tools like VWO, Optimizely, or GA experiments. - Strong understanding of event-based trigger architecture and how to specify events for engineering. - Ability to both write on-brand copy and configure behavioral logic. This role does not split those. - Track record of improving conversion, retention, or upgrade rates through measurable programs. - Comfortable with data: define segments, read performance reports, make data-informed decisions. - Experience integrating NPS or satisfaction surveys into a marketing workflow. Nice to Have - Marketing to student audiences or price-sensitive consumer segments. - Familiarity with Segment or comparable CDPs. - Background in product-led growth or freemium conversion. - Experience building lifecycle and CRO infrastructure from scratch. - Familiarity with email verification tools and deliverability best practices. Benefits - Competitive salary in USD. - Growth: Join a fast-growing brand where your contributions have a direct and visible impact. - Flexibility: Fully remote position with the autonomy to manage your own workflow. - Culture: We move fast, celebrate wins, and give each other the autonomy to do our best work.

• As Regional Manager (m/f/d) you are responsible for the smooth operation of our autonomous cleaning machines at multiple sites across Hesse • You coordinate the local team and ensure our machines are deployed efficiently and that customer satisfaction is consistently maintained • Regular on-site visits to customers to ensure our solutions are used optimally and that customer satisfaction remains at the highest level • You take full responsibility for your location and ensure it runs smoothly at all times • Close collaboration with the sales team to identify new locations and to establish our technology with additional clients • Monitor machine performance and identify opportunities to optimize operations • You actively drive the implementation and rollout of new technologies and support your teams with operational challenges

• Develop deal structures that balance valuation, risk, market conditions, property conditions, and conversion potential. • Provide expert guidance to sales, transaction teams, and General Managers to address underwriting questions and ensure all deals result in a positive and profitable outcome for both customers and Homeward. • Use creative problem-solving and sound judgment within buy-box guidelines to resolve challenges and mitigate risks effectively. • Evaluate property values based on condition, repairs, and market trends to ensure accurate pricing aligned with financing standards. • Utilize market insights, economic data, and product lifecycle knowledge to drive pricing strategies and profitability. • Analyze inspection reports to identify necessary structural, mechanical, or cosmetic repairs and renovations. • Determine repair solutions that balance risk mitigation with customer retention, including negotiating repairs versus credits. • Approve repair photos and receipts, ensuring compliance with contract terms and standards. • Partner with finance, sales, customer service, and operations teams to streamline processes and close deals effectively. • Mentor team members on valuation methods, repair standards, and best practices to improve overall performance. • Meet Service Level Agreements (SLAs) for property assessments, repairs, and customer service tasks. • Stay updated on industry trends and regulations to ensure compliance and proactively manage risks. • Assist with pre-inspection valuations and provide weekend availability as needed to maintain smooth operations.

Manager, Analytics Services United States We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.  As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way. The Opportunity at Komodo Health The Analytics & Insights team at Komodo Health specializes in providing advanced analytics solutions to healthcare organizations, leveraging real-world data to drive insights and decision-making. This role exists on the Analytics & Insights team to ensure the delivery of high-quality analytics products and services to our clients. The Analytics Services Manager plays a crucial role in driving client satisfaction, business growth, and innovation within the company. Looking back on your first 12 months at Komodo Health, you will have accomplished… - Successfully delivered complex analytics projects on time and within budget, exceeding client expectations with a strong focus on enabling customers with AI-based analytics solutions. Led presale feasibility for prospective customer and projects   - Built strong, collaborative relationships with key client stakeholders, resulting in high levels of client satisfaction and repeat business. - Led a team of high performing consultants. Developed the skills and capabilities of team members, fostering a high-performing and engaged team culture. - Championed the integration of AI to support scale of internal workflows and customer engagements - Implemented process improvements that enhanced the efficiency and effectiveness of the Analytics & Insights team. - Contributed to the growth of the company by identifying and pursuing new business opportunities within existing client accounts. - Demonstrated thought leadership in healthcare analytics, both internally and externally, through presentations, publications, and industry events. - Deepened your domain expertise across multiple key areas of interest to our clients, including but not limited to areas such as market landscaping, patient journey, line-of-therapy based analytics, segmentation & targeting, and analytical support for commercial assessments, forecasting, and BD & Licensing. These are the essential job duties you will be responsible for … - Manage a team of high performance consultants, including responsibility for managing team workflow, professional development, and performance evaluations. - Manage a portfolio of analytics engagements, lead and support team to successfully execute analytical projects and AI enablement from scoping and planning to execution and delivery. - Developing and integrating agentic AI processes to support scaling and efficiency of internal workflow and customer engagements - Collaborate with cross-functional teams, including Data Science, Engineering, and Product Management, to ensure alignment on project goals and deliverables. - Monitor project progress and performance, proactively identifying risks and implementing mitigation strategies as needed. - Stay abreast of industry trends and best practices in healthcare analytics, incorporating new insights and technologies into our service offerings. What you bring to Komodo Health (required): - Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics) or equivalent practical experience. - Minimum of 5-7 years of experience in healthcare analytics or related field, with a proven track record of delivering analytics solutions to clients. - Past experience with people management  - Strong project management skills, with experience leading cross-functional teams and managing client relationships. - Excellent communication and presentation skills, with the ability to convey complex analytical concepts to non-technical audiences. - Proficiency in data analysis tools and AI fluency Expectations of AI Use in this role (required): Judgement & Creativity: - Applies AI strategically, knowing how to use the right tools at the right time to solve problems or generate new ideas. - Uses AI to accelerate feedback loops, test ideas, and make informed decisions faster. - Applies both judgment and creativity when working with AI and understands its limitations. Curiosity & Initiative: - Demonstrates curiosity and initiative in exploring new AI tools and workflows relevant to their role. - Has developed or shared AI-enhanced workflows, automations, or prompts with others. Integration & Productivity: - Brings a reflexive AI mindset and uses AI as a natural part of their process to iterate, research, and deliver better work. - Comfortable working in AI-enhanced environments across writing, data analysis, content creation, or design. - Regularly leverages AI tools such as Notion AI, Perplexity, Claude, Descript, Runway, Midjourney, or Microsoft Copilot i.e. to improve speed, clarity, or creative output. Additional skills and experience we’d prioritize (nice to have)… - Experience working in a consulting or professional services environment, preferably within the healthcare industry. - Experience with cloud-based analytics platforms such as AWS, Google Cloud Platform, or Azure. - Familiarity with healthcare data standards and regulations, such as HIPAA and GDPR. #LI-Remote The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands. The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.  San Francisco Bay Area and New York City: $175,000 - $195,000 USD All Other US Locations: $152,000 - $175,000 USD Komodo's AI Standard At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success. Join us in shaping the future of healthcare intelligence. Where You’ll Work Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join. Equal Opportunity Statement Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors. This notice explains how we collect, use, and retain applicant data.