• Monitors claim status and records in system daily for commercial insurance billing. • Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims • Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue • Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances • Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed. • Handles correspondence from payers to ensure all information required for claim processing is provided. • Review and resolve credit balances or unassigned money remaining on an account. • Provides customer service and follow through on account questions. • Assists with Special Projects as needed.

Role Description We are looking for a first, second or third year Student to join us at one of our specialty pharmacies across Canada for the summer term. The scope of this role will allow for you to support the pharmacy team in a variety of ways. Your mission: - Manage general administrative duties including maintaining effective communication channels with pharmacies, partners and patients via email/phone while maintaining detailed documentation of all encounters. - Work with financial information, including entering data into computer software, preparing invoices, and maintaining patient AR accounts. - Participate in responding to communication from various stakeholders, including monitoring email accounts and answering phones. - Provide exemplary patient-centered care in all interactions with both internal and external stakeholders. - Ensure documentation is completed and submitted according to the timeline outlined in the Standard Operating Procedure (SOP) including Incident Reports, Adverse Event Reports, and Product Quality Complaints. - Future development of this role may also include remote support of other pharmacy activities. - Responsible for reporting any patient safety information as per adverse event reporting requirements. Qualifications - Currently enrolled in a post-secondary institution and returning in the fall of 2026. - Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders. Requirements - Must be located near one of our specialty Pharmacies. Benefits - Compensation is determined within a range based on local cost of labor benchmarks for each specific role, level, and geographic location. Company Description At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day. We are committed to creating an inclusive and accessible work environment across Canada. We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.

• Oversee daily accounts receivable operations, including invoicing, collections, dispute resolution, and cash application • Ensure timely and accurate invoice submission in compliance with customer and internal requirements • Manage invoice submissions through customer platforms (e.g., Ariba, OpenInvoice) • Monitor aging reports and drive resolution of past-due balances • Review and approve invoices, credit memos, and adjustments • Lead, coach, and develop AR team members; assign and prioritize workload • Escalate and resolve complex customer disputes and billing issues • Support credit management processes, including monitoring limits and account status • Prepare and review AR aging, reconciliations, and performance reports • Support month-end close activities and ensure AR balances are accurate • Identify and implement process improvements to increase efficiency and reduce manual work • Partner with Accounting, Operations, and Finance teams to resolve issues and improve workflows • Support system enhancements, onboarding of new customers, and process standardization • Perform ad hoc reporting, special projects, and other duties as assigned

• Manage the end-to-end accounts receivable process • Generate and issue accurate tax invoices to clients in a timely manner • Proactively follow up on outstanding payments via email or phone • Maintain a healthy Debtor Days count • Perform daily bank reconciliations to ensure accuracy • Act as the first point of contact for client billing inquiries