Role Description The Human Services Department (HSD) works to ensure Seattle communities thrive by meeting basic needs through innovative, collaborative approaches. Our mission is to connect people with resources and solutions so everyone can live, learn, work, and participate in strong, healthy communities. We center racial equity and social justice in all we do. HSD’s Data, Performance, and Evaluation (DPE) Team seeks a temporary Senior Data Analyst to support the City’s response to addressing homelessness. We’re looking for someone who can apply race and social justice principles to lead the department's: - Data: Lead cross-system data standards and improvements across homelessness systems—HMIS, GIS, the Navigation App—and maintain high-quality dashboards, automate key workflows, and ensure accurate, equitable, and transparent data for decision-making. - Performance: Ensure development of meaningful performance measures for shelter surge efforts and support staff and partners in using shared tools and standards, ensuring data reflects real service conditions. - Evaluation: Scope and deliver complex analyses using deep homelessness systems expertise and provide clear, actionable insights for leadership and City partners with documented, reproducible methods and responsible interpretation guidance. This position will report to the Data and Performance Manager and will work alongside other Senior Data Analysts and a range of other department personnel supporting homelessness efforts. This is an exciting opportunity for someone with versatile data analysis skills and who is passionate about supporting the City’s homelessness response to join our team! Qualifications - Requires three years of experience in systems, operations, procedures, research or analysis and a Bachelor's degree in business or public administration, finance, computer science or a related field (or a combination of education, training or experience that provides an equivalent background required to perform the work of the class). - OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties. - Desired Qualifications: - Experience in homelessness response processes and systems such as HMIS. - Navigating complex, matrixed systems by coordinating with internal and cross-department teams as well as external partners. - Using a range of data tools and technology (Power Automate, Power BI/Tableau, and Excel). - Applying Results-Based Accountability (RBA) frameworks. - Working with large datasets and ensuring data quality. - Connecting and maintaining data in business intelligence tools (e.g., Tableau, Power BI) in a production environment. - Creating clear documentation and supporting user training on data systems. Requirements - Deliver accurate, high-quality work with strong attention to detail. - Exercise critical thinking and creative problem-solving. - Center equity and ethical practice in all stages of work. - Communicate clearly with varied audiences and provide excellent customer service. - Build collaborative relationships and work effectively across teams. - Be flexible and willing to take on varied work. - Take ownership for keeping work moving forward, even when shifting between multiple projects. - Work with a sense of urgency to meet deadlines and respond promptly to changing priorities. Benefits - This temporary position is expected to end on 12/31/2026. - The full salary range for this position is $56.23 - $65.54 per hour. Hiring Process - Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: - Completed NEOGOV online application. - Current résumé indicating relevant experience and education. - Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. - Supplemental questionnaire responses.

Role Description We are hiring Audio Transcription & Data Annotation Specialists to support AI systems that rely on accurate voice and conversational data. This role is ideal for candidates with strong listening skills who can convert spoken language into structured, high-quality datasets. - Languages Needed: Vietnamese Key Responsibilities - Transcribe audio recordings with high accuracy - Identify speakers, timestamps, and speech patterns - Annotate conversational and voice-based data - Follow strict transcription guidelines - Maintain consistency across datasets Skills & Competencies - Strong listening and transcription skills - Attention to detail - Time management - Captcha handling - Basic Boolean search Requirements - Fluency in at least one required language - Prior transcription experience preferred - Ability to handle repetitive audio tasks

• Accurately input and update patient data across registration systems and PDF forms • Manage virtual waiting rooms, including sending video links and monitoring attendance • Coordinate patient flow in real-time across multiple platforms during consultations • Respond to patient inquiries via text and email; make occasional outbound calls if needed • Ensure completeness and accuracy of patient information to prevent processing delays • Provide general administrative support and assist with daily operations

Role Description We are seeking a reliable and self-motivated Data Entry Processor to join our operations team. This role is responsible for keying, scanning and docu-typing claims for clients. The ideal candidate will be comfortable working in a fast-paced, high-volume environment and capable of performing physical tasks and basic equipment. - Data Entry Processor will be responsible for keying and docu-typing medical claims - Sorting, scanning, perform quality and check process - Receives data and ensures document classification are completed and transmitted to clients - Receives documents from both electric and hard copy forms for processing - Capture information based on client requirements - Strong attention to detail - Comfortable working with high volume workload/environment - Previous data entry experience with high accuracy is preferred - Performs other duties assigned Qualifications - Must be able to pass a criminal background check - Must be at least 18 years of age or older - Able to pass typing test - Must have a High School Diploma or GED - Must be eligible to work in the United States Requirements - Pay is $15.00/hr which may be below your state's minimum wage. Please take this into consideration when applying. - Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. - In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. Benefits - Full Time Employment - Salary starting at $15.00 per hour - Career Growth - Full Benefits offered - Great Work Environment