• Development and maintenance of the product roadmap • Definition of product requirements (user stories, specifications) • Collaboration with UX/UI designers for an optimal user experience • Interface between development, design, marketing, and management • Conducting market and competitive analyses • Identification of new features and improvements based on user feedback • Creation and prioritization of backlogs • Management of releases and feature rollouts • Optimization of internal processes and procedures (e.g., support, QA, deployment) • Development and maintenance of standard operating procedures (SOPs) • Collaboration with customer support to analyze and resolve issues • Monitoring app performance and operational KPIs • Introduction and maintenance of process automation tools • Coordination with external service providers or partners • Analysis of user behavior (e.g., via Mixpanel, Google Analytics, Firebase) • Creation and presentation of reports and dashboards • Measurement and optimization of KPIs (e.g., B. Retention, Conversion, Churn) • A/B testing to validate product decisions • Close coordination with management on strategy and goals • Organization and management of sprint and planning meetings • Communication with stakeholders on status, risks, and milestones • Translation of business requirements into technical requirements • Monitoring and management of app stores (updates, descriptions, ratings) • Release planning and rollout strategies for new versions • Management of bugs, user reports, and hotfixes • Ensuring compatibility with new OS versions (iOS/Android) • Participation in the monetization strategy (e.g., subscriptions, in-app purchases) • Analysis of growth opportunities and expansion into new markets • Development of user acquisition and retention measures • Collaboration with marketing for campaigns and product launches

• Overseeing the implementation and execution of home visits as outlined in the clinical trial protocol • Collaborating with clients, internal departments, and external vendors to ensure the successful operation of participant home visits • Developing study-specific plans, training materials, and timelines for each assigned project • Meeting with internal teams to coordinate efforts, provide recommendations and risks and mitigation planning • Evaluating healthcare professionals' (HCP) qualifications, licensure, and CVs to decide on project involvement • Participating in ongoing training for recertifications and on new regulations • Representing the department internally and externally at meetings, strategic projects, and initiatives as per the business requirements • Mentoring, guiding, and supporting junior team members • Participating in process improvement initiatives • Ensuring remote study activities conducted by HCPs comply with local regulations and laws • Client and project team contact for questions, concerns, and escalations

• Serve as the primary contact between the sponsor and the organization at the project level • Ensure escalation pathways are adhered to internally and externally • Ensure clear delineation in responsibilities and communication pathways for secondary project leads • Accountable for the overall delivery of the cross-functional project • Ensure financial stewardship at a project level • Establish, communicate and manage customer expectations for optimal delivery during the project • Drive Risk Identification and Issue Resolution at project level • Ensure project team compliance with organization policies, SOPs, ICH- GCP, regulatory and project specific requirements

Role Description As a Project Manager, you will be delivering business value to our clients through the successful implementation of Microsoft Dynamics 365 CRM projects. You will work closely with clients, business stakeholders, consultancy teams and other business units to ensure successful project delivery and execution. Your main responsibilities will include: - Managing the full project lifecycle, ensuring effective scope control, and ensuring solution compliance to business objectives. - Developing project plans which define the actions required to meet the project goals. Executing these plans whilst monitoring progress from the outset through to closure. - Managing budgets and team schedules, identifying and allocating resources to maximise quality and efficiency, and ensuring project profitability. - Acting as a single point of contact for assigned projects. - Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as define quick wins where possible. - Identifying and managing the project risks and development of contingency plans. Qualifications - Proven experience in project delivery (full lifecycle). - Experience in the Property and Housing Industry is highly desirable. - Working experience with Microsoft Dynamics 365 and Power Platform is an advantage. - Ability to understand our business, our technology, products, and market approaches is an essential part of this role. - Ability to rapidly build relationships with stakeholders with different backgrounds. - Motivational by leading by example and supporting the team throughout the projects. - Exceptional organisational skills with the ability to work on your own initiative without detailed guidance on multiple projects at any one time. - Ability to handle multiple projects/tasks simultaneously in a timely manner. - Ability to learn new technologies and provide demo solutions and functionality to various stakeholder groups. - Advanced IT skills and computer user knowledge and skills are an absolute must as almost all our business operations are conducted online, via chat platform (Slack), Kanban boards (Trello) and communication via Digital platforms (Microsoft Teams). - Working experience in Agile SCRUM or Agile Kanban environment. Work Arrangements - This is a UK-based, full-time, permanent position with remote working opportunities provided you can work effectively. - There is occasional travel to client sites depending on the business needs.