• Gain access to and develop trust-based, value-added relationships with senior technology leaders • Develop deep understanding of client business strategy, drivers, goals and initiatives • Lead overall account and territory strategy to drive YoY growth and retention • Drive high activity by coordinating prospecting strategies and execution • Account management with outcome of increased customer engagement • Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis

• Setting, directing, and executing the strategy for global clients • Developing trust-based, value-added relationships with technology leaders • Leading overall account and territory strategy to drive growth • Building account vision and strategy, and driving execution • Coordinating prospecting strategies and driving execution • Account management to increase customer engagement and retention • Quota responsibility aligned to a specific multinational account • Responsible for forecasting and forecast accuracy

Role Description KCA is seeking an Executive Director (ED) to serve as the senior operational and strategic leader of the organization within the United States. Reporting to the Managing Director, the ED will be responsible for professionalizing and strengthening KCA’s internal infrastructure, driving US-based fundraising and philanthropy, ensuring full regulatory compliance as a registered US nonprofit, and managing the execution of complex international programs. This is a high-impact role for a mission-driven leader with deep operational expertise, strong fundraising instincts, and the resilience to thrive in a fast-moving, entrepreneurial environment. Responsibilities - Organizational Leadership and Strategy - Work collaboratively and in partnership with KCA's Managing Director and CEO on the overall strategic and operational responsibility for KCA’s staff, programs, expansion, and execution of its mission. - Build, professionalize, and continuously improve KCA’s organizational infrastructure, internal systems, and operational processes. - Translate the 2026–2028 Strategic Working Plan into clear annual and quarterly execution plans with measurable KPIs. - Establish and maintain robust monitoring, evaluation, and reporting frameworks across all programs and partner relationships. - Oversee monthly CEO reporting cycles, board meeting preparation, and governance documentation. - Drive a high-performance team culture with clear accountability, regular feedback, and strong staff development. - Team Management - Support the recruitment, onboarding, and development of team members as the organization grows, and assist with future hiring and staffing needs. - Provide clear, values-driven leadership to KCA’s staff and contractors, fostering a culture of accountability, ambition, and solidarity. - Set and monitor individual and team KPIs in alignment with organizational goals. - Fundraising & Philanthropy - Lead and grow KCA’s US-based fundraising strategy, with a target of growing philanthropy significantly as the organization scales. - Cultivate and steward relationships with major individual donors, high-net-worth individuals, and family foundations. - Identify and pursue trust, foundation, and corporate funding opportunities aligned with KCA’s mission and programs. - Build and manage a pipeline of corporate sponsorships and strategic revenue partnerships. - Work closely with the Managing Director, CEO, and board to activate ambassador networks and leverage high-profile relationships for fundraising and visibility. - US Compliance & Governance - Ensure KCA fulfills all legal, regulatory, and fiduciary requirements as a US-registered 501(c)(3) nonprofit organization. - Oversee annual audits, state filings, tax compliance, and all external verifications. - Maintain and strengthen board governance practices, including scheduling and preparing for a minimum of four board meetings per year. - Ensure organizational policies, including safeguarding, HR, and financial controls meet best-practice standards. - Program & Project Management - Oversee the management and delivery of KCA’s complex, multi-country international programs and partner grants. - Maintain strong relationships with KCA’s partner organizations, ensuring timely grant disbursement, reporting, and organizational support. - Lead the coordination of strategic initiatives including the Tanzania NICU expansion and the South Africa violence prevention program. - Travel internationally as required to support partner relationships, program launches, donor trips, and activation events. Qualifications - 12+ years senior leadership role within the US nonprofit, international development, or philanthropic sector. - Proven ability to build and professionalize organizational systems and infrastructure in a growing or entrepreneurial environment. - Demonstrated track record of successful fundraising in the US philanthropic landscape, including cultivation and closing of major gifts from individuals, foundations, and corporations. - Fluency in US nonprofit compliance, governance, financial management, and operations. - Experience managing complex, large-scale international programs across multiple geographies. - Deep operational and execution mindset, a builder who leads through action and delivers results. - Exceptional detail orientation with the ability to hold self and others to high standards of accountability. - Strong understanding of international development and the US philanthropic space. - Excellent written and verbal communication skills, with the ability to represent KCA credibly with major donors, board members, government partners, and media. - Comfort with ambiguity, rapid change, and competing priorities in a fast-paced environment. - Resilience, fortitude, and the confidence to lead in a scrappy, mission-driven organization. - Comfort working with an international team that operates in different time zones across the globe. - Collaborative spirit and genuine commitment to KCA’s values of solidarity, activism, and child rights. - Willingness and ability to travel extensively, both domestically and internationally. Compensation & Benefits - Compensation for this role ranges from $130,000–$150,000, including potential for a bonus and benefits package. - KCA provides equal employment opportunity to all persons regardless of age, race, color, religion, national origin, gender, sexual orientation, marital status, or disability.

Role Description The Sr. Director, Technical Delivery (“Sr. Director”) is the senior leader responsible for defining, scaling, and optimizing all technical delivery functions within Verint’s Global Services organization. This role provides strategic direction, operational leadership, and technical excellence across Verint’s solution portfolio. - Owns the global technical delivery strategy and ensures consistent, high‑quality implementation of Verint solutions across onshore and offshore teams. - Partners closely with Professional Services, Product, Engineering, Sales, and Customer Support to ensure solution readiness, delivery predictability, and measurable customer value. - Accountable for building a high‑performing technical organization, standardizing global delivery frameworks, strengthening security and compliance posture, driving innovation, and enabling operational excellence across all regions. Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent experience. - 10+ years of progressive management experience leading technical delivery, engineering, or professional services teams. - Extensive experience managing global onshore/offshore delivery models. - Deep technical understanding of IVA, IVR, WFE, DFE, or related customer engagement technologies. - Proven success delivering enterprise‑scale software in complex customer environments. - Strong leadership presence with the ability to influence across a matrixed organization. - Excellent communication skills, with the ability to translate complex technical concepts into business‑focused language. - Demonstrated ability to build and retain high‑performing technical teams. - Experience driving operational excellence through process standardization and metrics‑driven management. - Ability to travel up to 20%. - Successful completion of required background screening (employment verification, criminal search, OFAC, SS Verification, and credit/drug screening where applicable). Requirements - Develop and execute the global technical delivery strategy across Verint’s product suite. - Lead the global standardization of technical delivery practices, establishing a scalable enterprise‑wide operating framework during periods of rapid growth. - Architect end‑to‑end runbooks, operational playbooks, and delivery frameworks to enable consistent, repeatable, and scalable execution across all solutions. - Optimize delivery processes to improve efficiency, quality, predictability, and customer outcomes. - Design and implement automated quality‑assurance systems to enhance reliability and reduce manual effort. - Partner with Product and Engineering leadership to identify product gaps, influence the roadmap, and ensure alignment with cloud, AI, and automation strategies. - Lead, mentor, and scale high‑performing technical teams across onshore and offshore locations. - Drive consistent delivery practices across LATAM, EMEA, APAC, and the Americas through unified workforce and capacity models. - Build a strong talent pipeline by establishing cross‑training programs, SME development paths, and process ownership for all major product lines. - Guide teams using deep technical expertise in Salesforce, Zendesk, APIs, JavaScript, AWS, and related platforms to craft optimal customer solutions. - Oversee the creation of enterprise‑grade documentation to enhance customer understanding and reduce support demand. - Establish and enforce consistent delivery methodologies, technical standards, and best practices across all solution areas. - Drive global workforce optimization through advanced resource planning, capacity modeling, and performance management. - Serve as senior escalation point for complex technical delivery challenges, ensuring rapid resolution of customer‑critical issues. - Ensure global teams are equipped with the right tools, training, procedures, and automation needed for efficient delivery. - Maintain KPIs, dashboards, and quality frameworks to monitor operational performance and drive continuous improvement. - Oversee the full technical delivery budget, ensuring responsible financial management and ROI‑driven investment decision‑making. - Evaluate major investment opportunities—including cloud services, tools, infrastructure, and large‑scale technology initiatives—to balance efficiency with long‑term value. - Drive cost optimization initiatives based on performance data, automation opportunities, and forecast‑driven planning. - Establish and enforce enterprise‑level cybersecurity and data‑protection standards across global delivery teams. - Implement encryption, identity management, and access‑control frameworks aligned with GDPR, CCPA, and relevant industry regulations. - Conduct ongoing compliance monitoring and adapt policies to meet evolving regulatory and customer requirements. - Champion organization‑wide security awareness programs and reinforce secure development and delivery practices. - Evaluate emerging technologies and lead pilots, proofs of concept, and controlled rollouts to validate operational value. - Foster a culture of experimentation, modern engineering practices, and continuous learning within the delivery organization. - Align innovation initiatives with corporate goals to accelerate modernization and enhance global delivery performance. - Build and maintain high‑value relationships with external vendors, cloud providers, and systems integrators. - Negotiate contracts and commercial agreements that maximize value, reduce risk, and support operational goals. - Leverage strategic alliances to accelerate implementations, co‑develop new capabilities, and maintain early access to emerging technologies. - Establish enterprise‑wide KPIs measuring system performance, delivery quality, user experience, and operational throughput. - Use data‑driven insights to identify improvement opportunities, optimize resource allocation, and guide strategic planning. - Implement proactive monitoring systems that detect and prevent issues before they impact customer operations. - Maintain a continuous feedback loop between delivery teams, product owners, executives, and customers to ensure alignment and ongoing improvement. Benefits - Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. - Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. - Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.