Role Description SuperCom, a provider of choice for Governments around the globe, is seeking a full-time Regional Sales Manager (RSM). The RSM will be responsible for adding new revenue through the development and pursuit of Government contracts for Offender Electronic Monitoring opportunities throughout the United States. - Develops and implements business plans. - Develops and maintains a pipeline of new opportunities while closing existing opportunities. - Examines marketing and sales statistics to identify opportunities and devise strategies for maximum growth and increased market share. - Attends Tradeshows and other sales/marketing events as required. - Travel up to 50%, as needed. - Performs other duties as required. Qualifications - Bachelor's Degree - At least 5 years’ experience in sales. - Experience selling technology into the State and Local Government Sector. - Experience in the EM industry. - Experience in using CRM software (Salesforce, Zoho, etc). - Experience in responding to RFPs. - Knowledge of criminal justice/public safety industry a plus. - Proven success as a leading individual contributor and as a team player. - Experience building lasting sales relationships. - Experience negotiating multi-year services contracts. - Proven sales track record. Able to demonstrate $2 Million in new sales revenue year after year. - Skilled problem-solving and analytical skills. - Strong and effective communication skills to include written, verbal, and interpersonal.

• Play a key role in ensuring customers are well-stocked with Abbott Nutrition samples and materials and that the customers understand how to use them. • Maintain records of sampling and selling activities in real time (use of salesforce.com, pre-post call entries, maintenance of key HCP list, etc.). • Prepare his/her territory business plan and ensures proper analysis of territory KPI’s while effectively using dashboards to analyze progress and determine next steps. • Ability to sell to health care professionals. • Details both adult and pediatric product lines to community-based HCP (GP, RN and RD). • Optimizes usage of samples & materials to drive recommendation and trial. • Optimizes call coverage with geopoint and enters all calls details in SFDC in real time. • Monitors activities and trends in the field. • Keeps SFDC up to date (calendar, accounts, contacts). • Analyses pre-post calls to set up objectives with accounts/contacts. • Analyses KPI’s to ensure that all territory trends are accounted for. • Updates territory business plan (budgets, plan of actions for key customers, key list assessment vs call average and results analysis, etc.). • Prepares and presents territory business review to RSM. • Keeps the locker in order and manages inventory of samples and promo material. • Prepares and presents coverage plan to RSM. • Executes locker inventory reconciliation.

• Oversee the representation of all Sobi Canada products & services to our customer base in order to generate and grow sales to achieve revenue and profitability targets • This position will directly report to the VP, General Manager, Canada • Inspire and focus sales team to achieve the commercial aspiration for Sobi Canada • Define national and regional sales targets; ensure that these objectives are achieved or exceeded in a professional, compliant, ethical, and effective manner • Align with cross-functional partners to ensure the development and execution of strategic sales plans which are consistent with the outlined Sobi Canada vision and current market dynamics • Oversee the application of effective selling techniques to create and expand product understanding as well as appropriate patient identification • Support Key Opinion Leader [KOL] advocacy and execute company-sponsored learning activities/speaker programs as appropriate • Develop and foster strong relationships internally and externally • Partner with Head of Marketing and cross-functional colleagues for strategic planning and the creation of approved materials for use by commercial staff members • Identify opportunities, trends, barriers, and market conditions in order to maximize sales performance • Ensure roles, responsibilities and expectations are clearly understood among all internal team members • Leverage productivity metrics to support team attainment of assigned goals and objectives to ensure increased sales and profitability • Develop and deliver presentations to a range of internal (e.g., executive team) and external audiences • Responsible for hiring, onboarding and executing performance reviews for Sales Team direct reports • Perform all Company business in accordance with all relevant regulations as well as Company policy and procedures • Demonstrate high ethical and performance standards with all business contacts • Travel at least 40%

Title: Enrollment Specialist II - Hybrid Remote Schedule Location: Utica, NY Hybrid Job Description: Full-time Job Category: 9 - Service Worker Department/Group: Care Management Agency Location: All Locations Travel Required: Yes Level/Salary Range: Base salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Position Type: Full-Time, Non-Exempt, 35 hours a week Position Summary: The Enrollment Specialist II is responsible for outreaching potential members, both adults and children for the purpose of enrolling in Health Home Care Management Services. The Enrollment Specialist II will primarily focus on engaging “high risk” members (HARP, Health Home Plus, etc.). The position will work collaboratively with community partners to identify and support our members (I.e. street level outreach, tabling events, etc.). The Enrollment Specialist II position will guide members through the enrollment process, completing any required documentation (i.e. Comprehensive Assessments, Consents, etc.) When necessary, an Enrollment Specialist II will provide ongoing Care Management services to a member which can include completing referrals, coordinating efforts among the interdisciplinary team, creating a Plan of Care, etc. ROLE AND RESPONSIBILITIES: Activities include but are not limited to the following: - Perform Outreach and Engagement Activities (i.e. phone calls, street level outreach, etc.) - Assist in developing and nurturing relationships with our community partners. - When applicable, distribute basic needs including food, supplies, etc. - Refer clients to other community programs for additional services (such as legal assistance, medical care, and treatment for serious mental illness and substance abuse) and collaborate with community partners to ensure client needs are met. - Work collaboratively with the interdisciplinary team to ensure the member is receiving a quality services. - Provide support to and collaborate with the team to meet deliverables. - Complete documentation required of the enrollment process (assessments, plan of care, etc.)) for Health Home Care Management. - Maintains documentation and information regarding activities within the required health information technology (HIT)system. UNIVERSAL RESPONSIBILITIES - Comply with all pertinent regulatory and agency regulations and operating standards. - Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency’s culture, values and mission. - Participate in activities as part of the team that may include meetings, trainings, and committees. - Other duties as assigned. Requirements REQUIRED SKILLS AND ABILITIES - Basic Computer Skills (Windows 365, Outlook, Word, Excel) - Possess a high level of interpersonal relationship skills. - Excellent verbal and written communication skills. - Listens effectively for understanding and clarifies information as needed. - Ability to build and manage trusting relationships with internal and external stakeholders (e.g. staff, members, schools, community-based organizations, families.) - Ability to be adapt to changing environments and problem solve. - Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying peole and situations. - Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth. QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS - A Bachelor’s Degree in one of the following fields listed: - A major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another related human services field AND at least two (2) years’ experience in providing direct services to people with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorder. OR - A Bachelor’s Degree or higher in any field with five (5) years of experience working directly with persons with behavioral health diagnoses. OR - A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) OR - A Master’s Degree in one of the qualifying education fields may be substituted for one (1) year of experience. - This position has the potential for regular and substantial contact with health home enrollees under age 21 and must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List. - Travel is required. Must have a valid NYS Driver’s License. WORK ENVIRONMENT / HAZARDS - Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community. - OSHA Exposure Category III PHYSICAL DEMANDS - Certain deadlines and unanticipated developments may require work during evenings, weekends. - Ability to quickly address any emergent issues without losing focus on task at hand. - The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear. - The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time. - Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc. - Must be able to lift up to 25 lbs. - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency. Benefits: Health Insurance Voluntary Insurance Options Paid Time Off Paid Sick Leave Dental Insurance Vision Insurance Pet Insurance Life Insurance Retirement Plan Employee Assistance Program Flexible Schedule Flexible Spending Account Other WORK CONTACT GROUP All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers. SUPERVISED BY: Program Manager / Project Manager SUPERVISES: - None Job Description Acknowledgement I have received, reviewed and fully understand the job description for Enrollment Specialist II. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. Salary Description $25.00 hour - Max $27.00 hour