Role Description We’re looking for a dynamic Fullstack Engineer with a strong backend focus to join a growing, fast-paced team. This role is ideal for someone who enjoys building end-to-end features, working across the stack, and is excited about leveraging AI in real-world applications. - Build and ship production-ready features across backend and frontend - Develop and maintain scalable APIs and services (Node.js or Python) - Contribute to frontend development using React and modern frameworks - Work closely with product and engineering teams to deliver high-impact solutions - Integrate AI tools and APIs into applications and workflows - Debug and resolve issues across the stack in a production environment Qualifications - 3-6 years of experience in full-stack development - Strong backend skills with Node.js and/or Python - Experience with React or similar frontend frameworks (Vue, Angular, etc.) - Solid understanding of APIs, databases, and system design - Exposure to AI tools, APIs, or strong interest in working with AI - Proactive, adaptable, and comfortable working in fast-moving environments - Good communication skills in English Requirements - Experience working with AI/LLM APIs or building AI-powered features - Familiarity with cloud platforms (AWS, GCP, or similar) - Experience in startup or high-growth environments Benefits - Work with autonomy and efficiency, owning every step of your development - Opportunities for learning, growth, and expansion - Challenging projects - Collaborate with a team of great professionals and specialists Company Description RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. Our teams are remote and distributed throughout the US and Latam, using the latest cutting-edge cloud computing technologies to create scalable and resilient applications. We aim to provide diverse product solutions for different industries and plan to build a large number of startups in the upcoming years. - Customer First Mentality - Every decision we make should be made through the lens of the customer. - Bias for Action - Urgency is critical; expect that the timeline to get something done is accelerated. - Ownership - Step up if you see an opportunity to help, even if it's not your core responsibility. - Humility and Respect - Be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect. - Frugality - Being frugal and cost-conscious helps us do more with less. - Deliver Impact - Get things done most efficiently. - Raise our Standards - Always be looking to improve our processes, our team, and our expectations.

Role Description Our Saviynt Support Engineer will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating for our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. About Our Team: The KeyData Next-Gen Managed Services accelerates customers’ ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers — small and large businesses, educational institutions, and government agencies — see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future. If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you! Responsibilities - Manage Saviynt IGA, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins. - Manage incident & problem related to Saviynt IGA through effective diagnosis, resolution, or implementation of new enhancement to decrease the number of re-occurring issues. - Collaborate with cross-functional teams; including connected applications and infrastructure team to jointly troubleshoot the issues and resolve in timely manner. - Proactively identify and resolve production issues related to Saviynt, ensuring minimal impact on business operations and conduct root cause analysis. - Respond promptly to critical incidents and participate in on-call rotations as required. - Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges. - Design, develop, and implement custom plugins and connectors in Saviynt IGA to onboard new applications. - Enhance and customize existing connectors to optimize performance and functionality. Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field. - 3+ years of proven experience as a level 2 or 3 Saviynt Admin. - Strong understanding of ITIL processes and their application in Identity and Access Management. - Ability to troubleshoot and resolve complex production issues efficiently. - Demonstrated experience in the development of plugins or connectors for Saviynt. - Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0. - Experience in ITIL Framework. - Excellent communication and collaboration skills. Preferred Qualifications - Certified Saviynt IGA. - Experience in managing the overall operations of Saviynt IGA. - Experience with scripting languages (e.g., Java, BeanShell, PowerShell). Benefits - At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. - Extensive opportunities to advance your career through leading digital identity projects across North America. - Our culture is built on respect, inclusion, and equal opportunity for everyone. Accessibility & Accommodations If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request. Fraud Prevention & Identity Verification We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third-party service providers as part of our standard application screening process. Company Description Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.

• Provide Level 2 technical support to end users in an MSP environment, resolving escalated desktop, application, and network issues within agreed SLAs. • Deliver outstanding customer service via phone, email, and ticketing systems, maintaining a calm, professional, and friendly manner at all times. • Administer and support Microsoft 365 services including Admin Portal, Exchange Online, SharePoint, OneDrive, and Modern Workplace features. • Troubleshoot and support Windows desktop operating systems, ensuring devices are secure, patched, and performing optimally. • Diagnose and resolve networking issues across DHCP, DNS, LAN, WLAN, and WAN environments. • Support common business applications including Microsoft Office, accounting platforms (e.g., MYOB, QuickBooks Online), Dropbox, and Adobe Creative Cloud. • Perform setup, troubleshooting, and maintenance of peripherals such as printers, scanners, and cameras. • Manage, prioritize, and resolve tickets using a ticketing system (Kaseya Autotask preferred), ensuring accurate documentation and timely updates. • Monitor and manage endpoints and alerts using RMM tools (Datto RMM preferred) to proactively identify and remediate issues. • Implement, monitor, and troubleshoot backup solutions (e.g., Datto, StorageCraft) to ensure data protection and recoverability. • Deploy and support endpoint security and XDR/antivirus solutions (e.g., Bitdefender), responding to security alerts and incidents. • Provide basic server support and assist senior engineers with server-related tasks and escalations. • Configure and support Fortinet firewalls, including initial setup, basic rule changes, and troubleshooting connectivity issues. • Maintain accurate technical documentation and contribute to knowledge base articles and internal process improvements. • Escalate complex issues appropriately while taking ownership through to resolution and follow-up with clients.

• Lead, manage, and/or execute process engineering design efforts at all project phases, from feasibility through construction • Develop process operating strategies for throughput, compliance, and operability and leads process discovery workshops • Mentor junior engineers and contribute to professional development initiatives • Generates design documentation including PFDs, P&IDs, piping layouts, and equipment specifications • Perform equipment sizing, mass/energy balances, and engineering calculations • Coordinate cross-disciplinary teams and delegate tasks to junior engineers • Apply in-depth knowledge and provide technical leadership for one or more biopharmaceutical manufacturing modalities, such as: Sterile fill/finish and aseptic processing (vial, syringe, cartridge, bag filling; lyophilization; isolator/RABS) Biologics manufacturing (bioreactor systems, cell culture, fermentation, upstream and downstream processing) API manufacturing (small molecule synthesis, peptide production, purification) Cell and gene therapy manufacturing (viral vector production, ex vivo cell processing) Oral solid dosage or other solid dose manufacturing • Facilitates design reviews and decision workshops and builds client alignment on requirements and tradeoffs. • Engage with clients through workshops, field investigations, and technical documentation • Support marketing efforts and proposal development • Conduct feasibility studies, process simulations, and risk assessments • Mentor junior engineers and contribute to professional development initiatives