Title: Sr. Manager, Category Management Location: Universal City United States Employees work in a hybrid mode Hybrid: This position currently has a hybrid schedule, which Full-time Business Segment: Universal Products & Experiences Compensation: USD 125,000 - USD 155,000 - yearly Job Description: Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Universal Products & Experiences Overview: At Universal Products & Experiences (UP&E), we don't just create products-we create a universe that fans can hold in their hands, wear, play, read, and experience every day. From Jurassic World's roaring adventures to the playful charm of Minions and the timeless wonder of Back to the Future, we transform stories into unforgettable moments that spark joy across the globe. UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold: to take imagination beyond the screen and into the real world through innovative products, immersive retail moments, and extraordinary theme park destinations. We bring both Universal-owned and third‑party worlds to life across expansive theme park destinations, e‑commerce platforms, live entertainment venues, and global retail partnerships-fueling fandom everywhere it lives. Whether it's iconic toys, fashion collaborations, books, collectibles, lifestyle products, or cutting‑edge video games, we work with world‑class licensees and creators to make our universe tangible. Here, creativity meets technology, and strategy meets storytelling. We connect design, commercial excellence, and fan passion to deliver experiences that millions cherish-inside the parks and far beyond them. As part of Universal Destinations & Experiences, you'll join a global team that thrives on collaboration, imagination, and the power of culture‑shaping ideas. Your work will inspire fans, uplift communities, and leave a lasting mark on entertainment history. We believe in a workplace where every voice matters, every perspective is valued, and every colleague can shine. That's how we strive to be an employer of choice for talent and a partner of choice for retailers, licensees, and creators who share our passion for world‑class storytelling. If you're ready to bring imagination to life and create moments that resonate worldwide-your next adventure starts here. Join us and help create moments that matter. Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague. Job Description The Sr. Manager, Category Management - Apparel is responsible for leading and growing the U.S. Licensing Apparel business inclusive of collaborations, by creating and executing strategies and by working collaboratively with assigned licensees, internal stakeholders and retailers. The candidate should have a minimum of 8 years' experience with licensing and category development and knowledge of the licensing and retail landscape in the fashion business. The candidate will have established relationships with manufacturers and / or retailers in this space, a successful track record developing and executing category strategies, an entrepreneurial spirit, and the breadth of skills required to execute key initiatives. This role reports to the Director, Category Management- Apparel This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary range: $125,000- $155,000 (bonus eligible) Qualifications KEY RESPONSIBILITIES - Develop and execute category strategy for the assigned categories, including collaborations, and develop merchandise plans by property for key retailers. - Responsible for pitching and selling our properties to secure new business and revenue growth opportunities. - Serve as the Apparel category ambassador across the organization, strategizing and cultivating new business opportunities. - In partnership with Director, develop a compelling collaborations strategy across various IP with an emphasis in Fashion Apparel. - Take ownership and drive the annual budget planning and quarterly revenue forecasting, ensuring fiscal accountability for designated categories. - Collaborate closely with the Finance team to collectively optimize earned revenue, delivering a strong financial outlook that surpasses yearly goals. - Lead and manage licensees in all aspects of the business, including but not limited to, deal negotiation, contract management, oversee deal entry, approvals, amendment/renewals, and act as primary point of contact in daily communication. - Lead onboarding of new partners across all functions (product development, factory compliance, royalty forecasting and reporting, franchise marketing, PR, etc.) - Partner with Contract Ops and Legal teams to streamline and process contract-related needs in a timely and efficient manner. - Partner with Retail Sales on presentations and sales meetings. Actively contribute to pitch deck creation and content. - Work closely with Product Development Team to deliver compelling merchandise assortments across all retail channels that leverage strong creative direction and support UP&E brand goals. - Forge a synergistic partnership with Retail Sales and PD to form a strong team, surpassing retailer goals and increasing earned revenue that exceed Budget goals. - Demonstrate a thorough understanding of the Licensed Apparel competitive landscape. Review market trends and retailer performance and formulate strategies to effectively utilize these insights. - Collaborate with Franchise and Marketing teams to bolster presence and marketing initiatives across all channels. - Cultivate relationships within UP&E teams to explore cross-category opportunities and amplify companywide initiatives. - Support Director in everyday responsibilities essential to the business, including ad hoc reporting, financial analysis, pitch deck presentations and various other projects. - Manage and mentor Apparel team Coordinator, overseeing assigned duties, time sheet entries, workload prioritization across both Apparel and broader Fashion & Living team and ad hoc assignments. - Perform other related duties assigned to support the needs of the team. Required Qualifications & Skills - 8+ years of experience in Licensing, with a focus on Fashion or related field - Demonstrated history in brand building and positioning, selling brands, and providing a thorough understanding of the retail landscape as it relates to Licensed Apparel - Expert in deal negotiation and proficiency in the contract management process - Understands the Apparel product development lifecycle and retail merchandise planning. - Skilled in Microsoft Office suite and Apple Keynote software - Proficient in Excel pivot tables, with a comprehensive understanding of financial reporting - Solid track record working with and managing licensees - Exceptional communication and presentation skills - Team collaborator with strong interpersonal abilities - Excellent organizational skills and project management capabilities, with a keen eye for detail - Ability to manage multiple tasks concurrently and remain adaptable to shifting priorities - Analytical and strategic thinker, who provides new perspectives that drive meaningful contributions to the team - Willingness to travel for business as needed. - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. PERSONAL CHARACTERISTICS - Resourceful team player with high energy and a passion for product, entertainment, trends, fashion, culture, and marketing - Self-motivated and adaptable individual that thrives in a fast-paced work environment - Entrepreneurial spirit and creative mindset - An analytical mind: able to provide insightful conclusions and recommendations based on trend data and market research Excellent planning and project management competencies - Manage and navigate through complex processes - Able to present to internal stakeholders, licensees, and external partners/retailer meetings and influence and persuade at all levels of an organization, both internal and external Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

• Lead and develop a team of 8+ Technical Support Specialists with clear goals, documented expectations, and coaching systems. • Own 1 to 2 AI or automation initiatives per half, from defining the opportunity to measuring business impact. • Hold accountability for your team's queue performance and the operational health of Global Support as a whole. • Drive proactive support programs like churn prevention and onboarding health checks. • Partner with Support Operations on support ticket deflection and self-service improvements.

Description and Requirements Role Value Proposition The Regulatory Reporting team is responsible for ensuring compliance with SEC requirements. At MGCC, the team handles the validation, preparation, and review of various sections for SEC Reporting. Applications used include PeopleSoft and HFM. Key Responsibilities Assists with quarterly and year-end reporting, including the preparation and review of SEC reportings. Knowledge of SEC Reporting and USGAAP Plan workflows for all deliverables in advance of quarter end. Analyze and report interrelationships of financial information. Support financial analysis/reporting and the integrity of financial data. Excellent analytical and research skills. Self-Starter & Self-motivated, well organized, and flexible with a sense of urgency approach Education, Technical Skills & Other Critical Requirement Education CA/CPA Experience (In Years) 6-8 years Technical Skills Knowledge of US GAAP Reporting Knowledge of Peoplesoft and HFM tools Ability to interpret data, identify trends and draw meaningful conclusions Excellent business writing and communication skills Analytical and interpersonal skills. Data gathering ability/ Eye for detail. Knowledge about US Culture Other Critical Requirements Like Voice/Non-Voice for Insurance Ops NA About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! #BI-Hybrid

Description and Requirements The Opportunity The Associate Manager - STD/LTD Bridge Claims is responsible for the oversight of a team of individual contributors including Technical Claims Specialists and/or Bridge Claims Specialists as well as other projects required by business needs. Guided by our purpose - a lways with you building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to manage the risk and performance of the assigned team members and to ensure effective execution of all defined performance indicators. They are responsible for the oversight of key business assignments/segmentations as well as ensuring decisional accuracy and timeliness of all claim determinations, development of the assigned team members, customer implementations, project management and other related duties. Key Responsibilities - Leada team of individual contributors to deliver high-quality, timely STD/LTD claim transitions and determinations, ensuring all key performance indicators, service commitments, and customer expectations are met or exceeded. - Create the infrastructure, workflows, and team culture that promote data accuracy, strong documentation practices, financial integrity, operational efficiency, and sustained employee engagement. - Oversee claim quality, decisional and financial accuracy, operating costs, and inventory through regular quality and block reviews, performance monitoring, and timely escalation management to ensure regulatory compliance and risk mitigation. - Manageend-to-end people and operational performance, including workload prioritization, issue resolution, escalated customer complaints, technical inquiries, productivity challenges, hiring, promotions, performance management, compensation, and unit operating expenses. - Develop team capability and performance through coaching, feedback, performance management, training, and targeted development plans, while identifying solutions to performance gaps and celebrating strong results and behaviors. - Coordinatecross-functional and cross-organizational partnerships with peers, Associate Managers, leadership, account teams, and claims management partners to support projects, implement workflow enhancements, resolve complex issues, and achieve broader STD/LTD organizational goals. Required Qualifications - 4+ years of management and project management experience demonstrating strong leadership, coaching skills and planning and organizational skills - Extensive knowledge of IDI, STD, LTD, group disability, Workers Compensation, ERISA, Social Security and state laws - Strong analytical and decision-making skills with a focus on producing results - Creative problem-solving abilities and the ability to think outside the box - Excellent interpersonal and communication skills in both verbal and written form - Excellent customer service skills proven through internal and external customer interactions - Demonstrated conceptual thinking, risk management, ability to handle complex situations effectively - Organizational and time management skills - Ability to effectively manage multiple systems and technology resources Preferred Qualifications - Bachelor's degree - 10+ years of LTD Insurance Claims experience The expected salary range for this position is $78,000 - $104,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $78,000 - $104,000