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NTT DATA Services

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

BPO Sales Director - Insurance

Location

United States

Posted

53 days ago

Salary

$155.3K - $287.6K / year

Seniority

Lead

No structured requirement data.

Job Description

BPO Sales Director - Insurance

NTT DATA Services

Role Description We are seeking experienced and historically successful Contact Center BPO Sales Hunter for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level and Executive level strategic outcome goals. - Market-maker who originates deals proactively. - Subject Matter Expert in the Insurance (P&C, L&A) industry. - Utilize a consultative approach to understand unique challenges, dynamics, constraints, and goals of the prospect organization. - Develop a customized transformative BPO/BPaaS proposition leveraging AI and technology automation. - Lead the end-to-end sales cycle, collaborating with solution architects, pricing teams, legal, operations, etc. - Develop and execute a strategic go-to-market plan to create market awareness and demand. - Build strong executive-level relationships with prospective decision makers and stakeholder influencers. - Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations. - Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards. Qualifications - 10+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models. - 7+ years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV). - 5+ years of recent industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals. Requirements - Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms, and automation. - Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams. - Track record of exceeding sales targets and contributing to revenue growth. - Strong financial acumen and ability to structure complex deal constructs. - Exceptional executive presence, communication, and relationship-building skills. Benefits - Starting pay range for this remote role is $155,290 - $287,574. - Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. - This position may also be eligible for incentive compensation based on individual and/or company performance.

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