• Provide effective strategic and tactical sales direction and communication strategies to grow and retain existing business • Develop new business, improve profitability of existing business • Manage strategic growth plans for assigned accounts • Maintain and build strong relationships with key decision makers of assigned accounts • Monitor business performance against target - both volume and margin • Collaborate closely with R&D, Marketing and Operations to ensure account strategies are implemented • Set up the strategy and marketing orientation for the business

• Strategically generate and develop new customer accounts to boost revenue • Prospect new business, manage a pipeline and sales funnel, and track activity using HubSpot • Cultivate strong relationships with contractors and subcontractors • Drive consistent quarter-over-quarter growth and profitability, surpassing targets • Resolve customer inquiries and maintain engagement through proactive follow-ups

Role Description The Surgical Account Manager (SAM) is a professional sales position whose primary objective is the presentation, promotion, and sale of the Bausch + Lomb portfolio of surgical device products such as intraocular lenses, viscoelastic solutions, and other surgical products in assigned accounts. The SAM reports to the Regional Business Director. Key Responsibilities - Sales & Business Development - Achieve and exceed territory sales objectives through strategic sales activities, including product demonstrations, evaluations, proposals, and in-services. - Generate leads, develop sales proposals, and manage product demo evaluations and post-sale equipment in-services. - Protect and grow core consumable business through equipment conversions and product/service/technology innovation. - Conduct competitive market analysis to identify new business opportunities and respond to market dynamics. - Customer Engagement & Support - Serve as the primary liaison for assigned accounts, including hospitals, ASCs, teaching institutions, managed care organizations, and buying groups. - Build and maintain relationships with key opinion leaders, high-volume users, and decision-makers. - Coordinate surgical evaluations and be present during procedures to provide technical support and answer questions. - Educate surgeons and OR staff on the proper use and benefits of Bausch + Lomb technologies. - Deliver value by helping customers fully utilize the capabilities of advanced platforms such as Stellaris. - Collaboration & Teamwork - Work closely with regional team members, including Surgical Device Managers and other B+L representatives, to ensure cohesive sales strategies and customer support. - Reporting & Administration - Maintain accurate records of customer interactions, sales activities, product evaluations, and demos using Salesforce CRM. - Manage territory expenses, sample accounts, and consignments in accordance with company policies. - Complete all administrative tasks and training requirements as outlined by company standards. Qualifications - Bachelor’s Degree or equivalent experience (High School +10 yrs; Associate +6 yrs). - Minimum 5 years of successful outside sales experience, preferably in ophthalmic, medical device, or surgical sales. - Prior experience in surgical environments is preferred. - Strong organizational, interpersonal, and communication skills. - Ability to work independently in a remote field-based role. - Proficiency in Microsoft Office and CRM platforms (Salesforce preferred). - Strong financial acumen and analytical ability. - Valid driver’s license with a clean driving record. - This is a remote, field-based position that typically requires 25%–75% travel, which may include overnight stays depending on the size of the territory. Candidates must reside within the territory or within a reasonable commuting distance—by company vehicle—to the territory’s workload center. Success Factors - Self-motivated and results-driven with excellent time management. - Ability to build positive relationships across diverse customer groups. - Comfortable navigating new environments and adapting to changing priorities. - Technically and strategically sound in capital equipment sales and integration. - Physically able to perform job duties including travel, lifting sample boxes (up to 25 lbs), and standing for extended periods. Benefits - Medical, Dental, and Vision Coverage - Flexible Spending Account (FSA) - Life Insurance - 401(k) Savings Plan - Employee Stock Purchase Plan - Employee Assistance Plan (EAP) - Parental Leave Program - Free Bausch + Lomb Contact Lenses - Group Legal Services - Education Assistance Program - Adoption Benefits

• Ensure partners have everything they need to successfully position and sell Balto • Enjoy identifying ambiguity and fixing it • Develop thoughtful, scalable solutions • Raise the bar for those around you