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NCC's mission is to deliver innovative, data-driven solutions that maximize our client's business performance.
Sales Operations Analyst
Location
Iowa + 3 moreAll locations: Iowa | Nevada | Missouri | Texas
Posted
19 days ago
Salary
0
Seniority
Senior
Job Description
Sales Operations Analyst
NCC
• Revenue & Pipeline Analytics • Build and maintain pipelines, funnels, and forecast dashboards • Analyze sales funnel conversion, stage leakage, sales cycle length, and pipeline coverage • Monitor sales productivity metrics, including rep performance, win rates, average deal size, and activity trends • Identify drivers of missed or exceeded revenue performance • Support forecast accuracy by delivering pipeline and conversion insights to sales leadership and FP&A teams • Pricing, Contracts & Renewal Analytics • Analyze pricing realization, discounting trends, and contract performance • Track adoption of price increases and pricing effectiveness across customer segments • Monitor bureau costs versus pricing performance and margin trends • Support renewal forecasting, renewal pipeline tracking, and attrition risk analysis • Identify upselling, cross-sell, and expansion opportunities across the customer base • Analyze RM and CSM book performance and customer profitability • Executive Reporting & KPI Development • Build and maintain executive dashboards for sales leadership, account management, and the executive team • Develop KPI scorecards for pipeline, bookings, renewals, churn, pricing, and customer health • Partner with FP&A to ensure alignment between GTM metrics and financial reporting • Partner with Core Ops to integrate customer adoption, support, and retention metrics into revenue reporting • Help define and document KPIs and reporting standards • CRM, Data & Reporting Infrastructure • Ensure CRM data quality and consistency • Partner with Sales Ops leadership on territory, quota, compensation, and account assignment reporting • Work with Data/BI resources to improve reporting infrastructure, automate dashboards, and integrate data • Support ad hoc analyses for executive leadership, board reporting, and strategic initiatives • Identify reporting gaps and recommend improvements to systems, dashboards, and processes
Job Requirements
- 3–7+ years of experience in Sales Operations, Revenue Operations, Business Analytics, FP&A, Consulting, or related fields
- Strong analytical and problem-solving skills
- Experience with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics
- Experience with BI and dashboard tools such as Power BI, Tableau, and Looker
- Strong Excel / Google Sheets skills
- Experience with SQL strongly preferred
- Experience analyzing pipeline, funnel conversion, forecasting, pricing, renewals, churn, and customer cohorts
- Ability to communicate complex data clearly to frontline teams and executive leadership
- Strong attention to detail and the ability to manage multiple priorities
- Experience in SaaS, recurring revenue, data services, fintech, automotive, or multi-product businesses is preferred
Benefits
- Medical, Dental, Vision Insurance
- Company Paid Life and Short-Term Disability Benefits
- Voluntary opportunity to purchase Supplemental Life and Disability Benefits
- Unrestricted Paid Time Off
- 401k Plan
- Generous uncapped compensation plans for sales positions
- Dynamic Team Culture
- Opportunity to work hybrid or fully remote in some roles
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