Firstsource is self-described as a leading provider of transformational solutions and services designed to help organizations across industries reinvent operati
Patient Advocate Specialist
Location
Worldwide
Posted
22 days ago
Salary
$14 - $19 / hour
Seniority
Senior
No structured requirement data.
Job Description
Patient Advocate Specialist
Firstsource
Title: Patient Advocate Specialist Location: REMOTE Requisition ID: 21209 Description: Patient Advocate Specialist Hours: Monday-Friday 8:30am - 5pm EST Pay Range: $18 - $20 hourly, D. O. E The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs. Essential Duties and Responsibilities: - Screen patients for eligibility of State and Federal programs - Identify all areas of patients’ needs and assist them with an application for the appropriate State or Federal agency for assistance - Initiate the application process when possible - Advise patients of the appropriate assistance program(s) to best suit their individual needs - Provide detailed instructions to patients regarding securing all available program benefits - Advise patients of program time limitations and ensure that all deadlines are met - Complete all necessary steps in locating patients and involving the outside field staff when necessary - Obtain all necessary information from patients upon the initial contact when possible - Record thorough and accurate documentation on patient accounts in the CUBS system - All documentation in the CUBS system should be clear and concise - Maintain a positive relationship with patients throughout the entire application process - Assess the status and progress of applications - Contact government agencies when necessary - Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained - Other duties as assigned or required by client contract Additional Duties and Responsibilities: - Maintain good working relationships with State and Federal agencies - Resolve accounts in a timely manner - Meet daily productivity goals and objectives as assigned by management - Maintain confidentiality of account information at all times - Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct - Maintain awareness of and actively participate in the Corporate Compliance Program - Maintain a neat and orderly workstation - Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: - High school diploma or equivalent is required - Prefer previous customer service/call center experience - Prefer previous experience with medical coding or billing - Proficient PC knowledge and the ability to type 30-40 wpm - Ability to effectively work and communicate with coworkers, patients, and outside agencies - Ability to present oneself in a courteous and professional manner at all times - Ability to stay on task with little or no management supervision - Demonstrate initiative and creativity in fulfilling job responsibilities - Excellent organization skills - Ability to prioritize multiple tasks in a busy work environment - Reliability of task completion and follow-up Working Conditions: - Must be able to sit for extended periods of time - For Remote Work from Home - must have a quiet, private area to perform work Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Related Guides
Related Categories
Related Job Pages
More Communications Jobs
Title: Communications Coordinator - Medical Location: Rock Hill, SC Work Type: Hybrid, Full Time Job Description: We are seeking a proactive and driven Communications Coordinator to support communications for the Medical & Life Science product portfolio across the Americas within the Medical Gas Solutions Division. You will report to the Divisional Communications Manager within the Medical Gas Solutions (MGS) Division. In this role, you will help shape how our technologies, solutions, and expertise are communicated internally and externally. You will collaborate closely with marketing, engineering, and regional teams to deliver high-quality, on-brand communication initiatives, with a strong focus on digital channels. CONTENT & CAMPAIGN DEVELOPMENT • Create, adapt, and optimize communication materials such as presentations, brochures, press releases, articles, application stories, infographics, and videos. • Work with subject matter experts to translate technical concepts into clear, audience-focused content. • Edit and proofread content to ensure accuracy, clarity, and quality across channels. • Coordinate translation workflows for regional marketing and web content. PROJECT & STAKEHOLDER COORDINATION • Manage communication project timelines, review cycles, and asset delivery to ensure on-time execution. • Collaborate with cross-functional teams including Marketing, Sales, Engineering, and HR to align messaging. • Support internal communications such as newsletters, announcements, and regional updates. BRAND GOVERNANCE • Ensure consistent application of brand guidelines across all communication materials. • Support local teams with tone of voice, templates, and messaging alignment. • Review and approve materials to ensure compliance with divisional and corporate standards. To succeed, you will need Qualifications and Skills 3–5 years in communications or marketing coordination, ideally in B2B or global settings. Strong written and verbal English skills; other languages are a plus. Excellent project coordination, planning, and organizational abilities. Experience working with cross-functional, distributed teams. Good IT skills; Adobe Creative Cloud experience preferred. Knowledge of web content management systems (e.g., AEM). Experienced in managing campaign workflows, stakeholder relations, and content adaptation. Collaborative, curious mindset with a focus on continuous improvement. In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our (Beacon Medaes CC) in Rock Hill, SC, United States (US).
Senior Manager, Scientific Communications
Edwards LifesciencesGlobal leader in the medical device industry with a patient-focused culture of innovation
• Lead the design and implementation of scientific communication activities • Proactively prioritize, identify, assess, and critically summarize relevant scientific and medical literature across therapeutic area • Synthesize, assess, and communicate potential impact of key findings to internal stakeholders • Interpret study results and collaborate with HCPs (e.g., study Investigators, physician) in the development of scientific communications content, such as conference proceedings (e.g., abstracts and presentations) and/or journal manuscripts • Initiate ad hoc data analysis (e.g., survival analysis) of clinical data sets and provide strategic recommendations to key stakeholders • Lead conference coverage of all major relevant medical/scientific conferences within assigned geographic regions/areas and synthesize and disseminate the summaries • Conduct literature review to address internal and external medical information queries • Provide input to set the Global strategy of medical/scientific podium and publication programs • Develop and cultivate strong relationships with key academic institutions, physicians, KOLs, hospitals, scientific societies and associations to facilitate scientific communication efforts • Lead the continued development of the scientific content repository
HSE Coordinator
Magna InternationalFounded in 1957, Magna International is now one of the largest automotive suppliers in the world. Headquartered in Aurora, Ontario, Canada, the company maintains more than 320 manu
Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. Job Responsibilities: HSE Coordinator Inq. Ambiental, Industrial, Salud Ocupacional, Seguridad y Salud en el Trabajo Conocimientos indispensables y experiencia de 4 años en: - Marco legal y Normativo (NOM-STPS, Internacionales ISO14001, ISO45001, OSHAS) - Gestión de riesgos y prevención - Salud Ocupacional Responsabilidades: - Establecer planes y programas que aseguren la salud y seguridad de todos los trabajadores internos y externos. - Seguimiento de indicadores de seguridad, salud y medio ambiente. - Análisis de riesgos y prevención. - Análisis Normativo del marco legal nacional e Internacional. - Elaboración de manuales, políticas con base a requerimiento legales normativos, normas Internacionales y de cliente. - Apoyar en el desarrollo de planes de entrenamiento, impartición en temas correspondientes de seguridad, salud y medio ambiente. - Evaluaciones de ergonomía, postura, movimientos repetitivos y manejo de cargas. - Seguridad patrimonial. - Atención de auditorías internas y externas - Realiza los trámites ante STPS, SEMARNAT, Protección Civil, Bomberos, SSA, SEDE. Principales competencias: - Normas Oficiales Mexicanas de Seguridad, Higiene y Medio Ambiente. - Gestión de riesgos y prevención - ISO14001, ISO45001 - Ergonomía - Seguridad patrimonial - Inglés Ofrecemos: Contrato directo de planta y prestaciones superiores a las de la Ley. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Mechatronics, Mirrors & Lighting
Supports Broker
Consumer Direct Care NetworkConsumer Direct Care Network is a healthcare services company committed to “advancing the philosophy of self-direction" through community-based and in-home se
Title: Supports Broker Location: TN - Murfreesboro - Hybrid Remote/Hybrid: Yes Position Level: Individual Contributor I Employment Type: Full time Career Field: Operations Job Description: Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY Supports Brokers coordinate the day-to-day implementation of contractual requirements within the state’s Medicaid guidelines. Duties include training, enrolling, reporting, auditing, and complying with contract deliverables as well as ensuring company best practices are followed and upheld. The Support Broker/Consultant works with members on plan/budget development, submission, and revision. JOB DUTIES - Apply a person-centered approach to keep the client at the center of all program functions - Coordinate the day-to-day implementation of contractual requirements within the state’s Medicaid guidelines - Create care plans based on the clients’ needs, train clients on services provided, audit services, and report findings to the contracted entity - Assist clients with plan/budget development, submissions, and revisions - Provide continuous excellent service to clients, employees, and 3rd party organizations including MCOs - Promote cohesiveness in the office environment - Support day-to-day operations and client advocacy - Collaborate with stakeholders regarding the delivery of services - Comfortable with public speaking - Communicate effectively - Comply with applicable legal requirements, standards, policies, and procedures - Conduct advanced reporting and oversight activities - Demonstrate dependability - Demonstrate effective problem-solving and decision-making skills - Exhibit computer efficiency - Handle complex service programs and special projects - Lead, supervise, and complete special projects including, but not limited to developing and implementing care plans - Maintain necessary skills and knowledge to coordinate workflow - Market services to referral sources - Participate in professional development and training activities - Prioritize and multitask effectively - Provide excellent customer service to internal and external clients - Represent the company at stakeholder meetings, health fairs, and provider fairs - Supervise deliverables and ensure timely completion of projects - Enroll clients and employees in services, including the development of the service/support plan and budget - Orient and educate clients on current program roles and responsibilities - Train and assist clients in timecard submission - Assist clients with eligibility requirements, as required by the program rules - Travel to and from Client homes or other destinations to meet with Clients - Conduct necessary client assessments and contacts - Maintain timely and proper documentation in Customer Relationship Management (CRM) database - Compile information for internal or external auditors - Bilingual preferred in various locations - Other duties as assigned QUALIFICATIONS - A four (4) year degree in the field of Human Services (psychology, sociology, social work, recreational therapy, education, nursing, physical therapy, occupational therapy, speech, etc.) and at least one (1) year professional experience working with one (1) of the following populations: elderly , adults with physical disabilities, individuals with intellectual disabilities and persons with developmental disabilities: or - A four (4) year degree in any other subject and two (2) years professional experience working with one (1) of the following populations: elderly , adults with physical disabilities, individuals with intellectual disabilities and persons with developmental disabilities: or - A two (2) year degree in Human Services (psychology, sociology, social work, recreational therapy, education, nursing, physical therapy, occupational therapy, speech, etc.) and at least five (5) year professional experience working with one (1) of the following populations: elderly , adults with physical disabilities, individuals with intellectual disabilities and persons with developmental disabilities. - Must have reliable transportation. If the employee will be driving, a valid driver's license and auto insurance is required. - This is a hybrid position and the employee must provide their own reliable Internet service. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.


