• Operate and maintain F5 BIG-IP platforms (LTM, DNS/GTM, ASM/Advanced WAF, APM as applicable) in production environments. • Monitor F5 infrastructure health, performance, and availability using enterprise monitoring tools. • Perform incident response, root-cause analysis, and remediation for application delivery and load-balancing issues. • Manage and troubleshoot: Virtual servers, Pools and pool members, Profiles (HTTP, TCP, SSL), iRules (operational support; development a plus). • Execute change activities including configuration updates, software upgrades, patches, and certificate renewals following change management processes. • Support high availability, failover, and disaster recovery configurations (sync-failover device groups, active/active, active/standby). • Partner with application, security, and network teams to onboard new applications and optimize traffic flows. • Maintain accurate documentation for F5 configurations, operational procedures, and runbooks. • Participate in on-call rotation and provide after-hours support for critical incidents. • Ensure platforms adhere to security, compliance, and operational standards under InfoSec governance.

• administer, operate, and maintain the enterprise network • perform infrastructure upgrades and improve the wired and wireless networks • configure switches prior to shipment to sites; travel to sites and perform switch upgrades • provide reporting details on project status to project coordinators and managers • optimize system operations and resource utilization • perform system capacity analysis and planning • plan and perform network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications • travel up to 50–75% to support sites within the US

• Designing, building, and maintaining global network infrastructure • Collaborating with cross-functional teams to define data models and functional requirements • Configuring BGP and troubleshooting for complex peering relationships • Implementing new hardware platforms and network features within the automation framework • Acting as subject matter expert and final point of escalation for production network issues • Creating and maintaining clear documentation & procedures

Role Description The Provider Relations Specialist assists providers via phone and email with bill review questions and requests of varying complexity. This role is responsible for documenting bill review errors to improve team error rate trend. The Provider Relations Specialist acts as a positive and professional representative of our CorVel family. The role ensures compliance with company best practice standards while also enabling a consistent, timely delivery of our quality services. This is a remote role. Essential Functions & Responsibilities - Communicate clearly and professionally with providers and other stakeholders via phone and email - Understand Workers Compensation guidelines and various client contract language to interpret and support our bill review - Navigate the bill review application to obtain accurate information for the callers - Understand CorVel EORs as well as client-specific nuances - Answer basic to complex State WC fee schedule and/or billing questions on processed medical bills covering regular as well as facility bill types - Understand and be able to properly explain provider contracted rates, and carve-outs applied to medical bills - Additional duties as assigned Qualifications - Excellent oral and written communication skills - Working knowledge of Microsoft Office (Word, Excel) - Strong knowledge of fee schedule and network contracts - Strong customer service skills and experience - Strong organizational skills - Excellent interpersonal skills - Ability to work independently and in a team environment - Ability to control phone calls to ensure timely resolution and lower provider hold times Requirements - Associates’ degree preferred or comparable Workers Comp experience - Knowledge of assigned State’s Workers’ Comp regulations - CPC and/or expert in bill review analysis preferred Benefits - Comprehensive benefits package for full-time regular employees - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).