• administer, operate, and maintain the enterprise network • perform infrastructure upgrades and improve the wired and wireless networks • configure switches prior to shipment to sites; travel to sites and perform switch upgrades • provide reporting details on project status to project coordinators and managers • optimize system operations and resource utilization • perform system capacity analysis and planning • plan and perform network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications • travel up to 50–75% to support sites within the US

• Designing, building, and maintaining global network infrastructure • Collaborating with cross-functional teams to define data models and functional requirements • Configuring BGP and troubleshooting for complex peering relationships • Implementing new hardware platforms and network features within the automation framework • Acting as subject matter expert and final point of escalation for production network issues • Creating and maintaining clear documentation & procedures

Role Description The Provider Relations Specialist assists providers via phone and email with bill review questions and requests of varying complexity. This role is responsible for documenting bill review errors to improve team error rate trend. The Provider Relations Specialist acts as a positive and professional representative of our CorVel family. The role ensures compliance with company best practice standards while also enabling a consistent, timely delivery of our quality services. This is a remote role. Essential Functions & Responsibilities - Communicate clearly and professionally with providers and other stakeholders via phone and email - Understand Workers Compensation guidelines and various client contract language to interpret and support our bill review - Navigate the bill review application to obtain accurate information for the callers - Understand CorVel EORs as well as client-specific nuances - Answer basic to complex State WC fee schedule and/or billing questions on processed medical bills covering regular as well as facility bill types - Understand and be able to properly explain provider contracted rates, and carve-outs applied to medical bills - Additional duties as assigned Qualifications - Excellent oral and written communication skills - Working knowledge of Microsoft Office (Word, Excel) - Strong knowledge of fee schedule and network contracts - Strong customer service skills and experience - Strong organizational skills - Excellent interpersonal skills - Ability to work independently and in a team environment - Ability to control phone calls to ensure timely resolution and lower provider hold times Requirements - Associates’ degree preferred or comparable Workers Comp experience - Knowledge of assigned State’s Workers’ Comp regulations - CPC and/or expert in bill review analysis preferred Benefits - Comprehensive benefits package for full-time regular employees - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Role Description The Network Specialist is responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security. They monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures. They also provide user support and training and collaborate on network upgrades and expansions. This position is eligible for remote work. Qualifications - Experience in the Healthcare Industry is preferred. - Excellent interpersonal, written, and verbal communication skills. - Detail oriented with strong organizational skills. - Proven ability to administer the Office 365 Suite, including configuration management, application deployment, and patch updates. - Ability to obtain knowledge and skills on the job or through educational courses. - Strong analytical skills and problem-solving ability. - Polite, professional, and courteous. - Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment. - Ability to effectively sustain multiple, simultaneous tasks. - Available to work flexible schedule and additional hours as required, including nights and weekends. Requirements - Supports and maintains servers, networks, desktop hardware, software, and applications. - Identity Management in Entra, active directory and OneLogin. - Group Policy cleanup, design and implementation. - Management and maintenance of mobile devices in Intune and Apple Business Manager. - Support on/off boarding of employees and devices. - Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support. - Maintains current firewall and VPN architecture. - Review/support current WAN and LAN infrastructure including various remote connectivity. - Management of various software systems to support infrastructure including SIEM, RMM and other management tools. - Ownership of Patch Management and application cleanup. - Maintain and evaluate security systems and security protocols. - Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure. - Basic phone and voice mail system administration and maintenance. - Be a point of escalation for other staff for resolution of technical support issues. - Documentation of network infrastructure and applications. - Ability to manage projects of various sizes according to agreed-upon budgets and schedules. - Required to be part of the on-call rotation of the IT team. - Provides support for peripheral devices such as printers, scanners, cameras, etc. - Supports outside presentations for continuing education presentations that are sponsored by supported practices. Benefits - Hourly wage of $30 - $36 based upon experience. - 6.5 paid holidays per year + 2 Floating holidays. - Approximately 10 days of PTO within first year. - Full slate of benefits to include health, dental, vision, and 401k. Physical Demands and Work Environment - Physical Activity: Standing, stooping, reaching, walking, lifting, keying, talking. - Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. - The worker is required to have close visual acuity to perform each activity of the position. - Occasional travel is required for this position and requires a valid driver’s license.