• Oversee day-to-day program participation activities—including intake, application review, and incentive processing—in partnership with a team of program coordinators. • Develop and maintain accurate, timely internal and external reports; ensure data accuracy and integrity. • Identify opportunities to improve workflows, increase operational efficiency, and enhance the customer experience. • Create and maintain procedural documentation to support Program Managers and program operations. • Collaborate with cross-functional teams responsible for the program tracking system, customer service, and marketing. • Support the program administrator with ad hoc client requests, as needed. • Perform other duties as assigned.

• Serve as the primary lead and presenter for executive‑level insights engagements with Director‑level through C‑suite customer audiences. • Translate analytical findings into clear, executive‑ready narratives that articulate key business challenges and opportunities, why they matter, how they can be addressed using specific technologies and capabilities, and expected business outcomes • Map insights surfaced in customer interaction data to concrete AI, automation, and CX technology use cases to drive action and impact. • Synthesize inputs from analytics, automation, and product teams, focusing on interpretation and storytelling rather than raw data production. • Actively contribute to the evolution of the Executive Insights offering, helping expand supported use cases, datasets, and analytical approaches based on field experience. • Provide structured feedback to Analytics, Product, and Research teams to inform ongoing improvements and future capability development. • Partner with account teams and sales leadership to prepare for strategic customer engagements, including executive briefings, QBRs, and competitive situations. • Maintain a high bar for credibility and consistency in senior‑level customer conversations. • Educate internal teams on how insights, technology, and business outcomes connect, supporting effective and appropriate use of advanced analytics deliverables. • Support related initiatives, projects, or strategic engagements as needed.

• Develop and deliver executive-level dashboards and reporting to track hyperscaler consumption, commitments, forecasts, and key performance indicators • Create clear, concise executive materials that synthesize insights, highlight risks and opportunities, and outline recommended actions • Support the design and execution of a hyperscaler consumption strategy, including identification of gaps between commitments and realized usage • Partner with client stakeholders to define and operationalize consumption governance, metrics, and reporting cadence • Conduct quantitative and qualitative analysis of cloud usage, spend, and workload adoption to inform decision-making • Facilitate working sessions with cross-functional teams to align on priorities, track progress, and drive accountability • Provide program support through structured status updates, issue identification, and risk management.

Role Description First San Francisco Partners is seeking both employees and contractors for the Lead Data Governance Consultant role. This role will be responsible for assessing data management environments and governance capabilities to make data actionable for the business and to turn information into value. - Lead and conduct data management maturity assessments and identify pain points for capabilities including data quality, governance, architecture, analytics, metadata management, master data management, etc. - Demonstrate a rigorous and analytical problem-solving approach, leading information-gathering sessions and preparing and delivering client presentations and work products/prototypes. - Provide thought leadership, frameworks and best practices required to deliver effective data governance solutions to clients. - Identify data governance gaps and assess data governance maturity in a complex data environment. - Develop a strategy for data governance, including a high-level roadmap and impactful deliverable collateral. Qualifications - Strong knowledge of data governance and data management concepts, approaches and tools, especially the role of data governance in the successful implementation of data strategy. - Solid analytical, problem-solving, negotiation and organizational skills with demonstrated ability to multi-task, organize, prioritize and meet deadlines. - Excellent written/oral communication and presentation skills. - Ability to explain value of data governance to both business and technical stakeholders. - Ability to analyze complex environments, distill concepts and present to clients. - Bachelor’s Degree with strong data understanding through experience. - Ability to travel up to 25% if needed. - Candidate must be able to work remotely. Requirements This range is based on our market pay structures. Individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, internal equity and candidate qualifications, such as skills, experience and education. Benefits - Medical, dental and vision insurance for full-time employees scheduled to work 40 hours per week. - 401(K) savings plan. - Disability coverage. - Life and accident coverage. - Vacation time and paid holidays. - Temporary Consultants are not eligible for First San Francisco benefits but can participate in other company incentives including our Employee Referral Program. Company Description First San Francisco Partners (FSFP) is a leading business advisory and information management consultancy dedicated to helping organizations leverage their data to improve strategic decision-making, reduce risk, create operational efficiencies and fuel unprecedented business success. - Founded in 2007 by Kelle O’Neal, who is the Chief Executive Officer. - Serves clients throughout the U.S., including large consumer brands and notable financial institutions. - Culture centered on teamwork and a shared passion for delivering measurable results. - Guided by FIRST values: Focus, Integrity, Resourcefulness, Skillfulness, and Teamwork.