Role Description Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. This role provides senior leadership over pharmacy PBM quality and testing for large scale Medicaid implementations. The position owns end to end testing strategy and execution, ensuring reliable, compliant, and high quality pharmacy solutions. - Manages functional areas or department account leads on large accounts to ensure that business solution objectives are met. - Identifies and manages the implementation of process improvements. - Manages and develops demand forecasts with account teams on large accounts to assist functional areas or departments in planning and delivering end-to-end services. - Identifies issues and recommends alternative approaches. - Works with functional areas or departments to interpret and plan projects or workload forecasts. - Provides advice and counsel regarding various results. - Prepares, recommends and oversees development of operating and personnel budgets. - Monitors spending for adherence to budget plans, develops and recommends variances. - Performs and/or oversees budget analysis. - Manages and approves expenditures for accounts in line with established policies and procedures. - Manages complex relationships between delivery and consumer groups to ensure good client relations. - Resolves issues and determines and implements appropriate course of action. - Identifies and manages service improvements to increase customer satisfaction. - Manages and ensures delivery of projects meet client and company expectations and needs. - Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. - Participates in developing new business proposals and introduces new technology to enhance business solutions. - Selects and hires employees. - Trains and evaluates employees to enhance their performance, development, and work product. - Addresses performance issues and makes recommendations for personnel actions. - Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines. Qualifications - 13 or more years of leading end to end pharmacy testing strategy and execution across SIT, UAT, Parallel, regression and automation for large scale Medicaid PBM implementations. - Own quality outcomes for pharmacy solutions, including claims (NCPDP D.0/F6), PDLs, DUR, rebates, encounters, and financial cycles. - Provide senior level oversight of multi vendor, onshore/offshore testing teams, driving clear accountability, defect ownership, and delivery excellence. - Partner closely with Product, Business, State to validate requirements, ensure regulatory compliance, and support production ready outcomes. - Establish and report testing KPIs, quality metrics, and executive dashboards; proactively identify risks, dependencies, and mitigation plans. Requirements - Remote position from US locations. - Opportunities to travel through your work (0-20%). - Willingness to work a flexible schedule to accommodate business needs and travel as required. - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The deadline to submit applications for this posting is July 31, 2026. - The pay range for this position is $101,300.00 - $144,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - A variety of leadership and technical development academies to help build your skills and capabilities.

Role Description La Colombe’s Field Execution Team brings the vision of the La Colombe brand to life in-store. The Field Execution Manager plays a pivotal role in leading & scaling our in-store presence by managing a team of Field Execution Specialists. This leader will set the standard for excellence in execution, coach & develop our people, and drive collaboration with distribution partners to expand La Colombe’s visibility & impact across markets. - Leadership & Development - Lead, coach & develop a team of field execution specialists to consistently drive best in class store execution. - Build & contribute to a culture of accountability, collaboration, & continuous learning that aligns with La Colombe’s mission & values. - Provide in market training, ride alongs, & performance feedback to grow in store selling, merchandising & relationship building skills. - Empower the team to share best practices & field insights to become internal voice of the customer. - Execution - Oversee timely execution of sales programs & promotional activity across assigned markets. - Partner closely with distributor leadership (District Sales Managers) to ensure compliance with La Colombe distribution, pricing, promo & POG standards. - Influence distributor performance by holding partners accountable to agreed upon milestones & execution goals. - Drive incremental selling opportunities through guidance on identifying, negotiating & securing additional space, display & distribution. - Market & Business Growth - Own regional & field execution plans ensuring alignment with corporate strategy while tailoring to local market needs. - Utilize data & team reporting to track execution quality, identify gaps, and deliver insights back to sales & leadership teams. - Partner cross functionally with brand, sales, & operations to maximize La Colombe’s impact in market. - Act as a visible brand ambassador in the field, building strong relationships with retailers, distribution partners & consumers. Qualifications - Bachelor’s degree in a related field with 2-4 years of experience or a combination of education and 5+ years of consumer products industry experience. - 2+ years of management experience within CPG managing people in field sales, merchandising or retail execution teams. - Proven ability to coach, motivate, & develop talent in a fast-moving entrepreneurial environment. - Strong selling & influencing skills with a track record of driving in store results through distributor and retailer partnerships. - Strong organizational & time management skills with the ability to oversee multiple markets & priorities simultaneously. - Excellent interpersonal & communication skills; able to clearly articulate field insights cross functionally & to leadership. - Entrepreneurial spirit, passion for the F&B, and commitment to La Colombe mission & values. - Must have personal vehicle with valid driver’s license & excellent driving record; ability to travel up to 40% of time including occasional weekend. - Periodic lifting, bending, reaching and kneeling to execute in store at times. Benefits - Comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. - 401k match of 100% on up to 5% of eligible pay. - Fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. - Wellness resources including an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations), and a monthly wellness newsletter. - 120 hours of paid time off, 11 holidays, and paid volunteer time off.

Role Description The COA and eCOA Licensing Manager is a high-impact, remote-friendly leadership role at the intersection of clinical outcomes, technology, and client delivery. This position leads the end-to-end execution of COA (Clinical Outcome Assessment) and eCOA licensing services for global clinical studies, serving as a trusted subject matter expert for clients and internal stakeholders alike. In this role, the Licensing Manager combines deep expertise in COA/eCOA licensing, managed services, and technology-enabled delivery with strong client engagement and people leadership. You’ll own complex licensing initiatives, drive operational excellence, and ensure compliant, high-quality outcomes that directly support the success of clinical trials. The role also offers the opportunity to mentor and develop a high-performing delivery team, influence process and product improvements, and contribute to commercial growth through client expansion and proposal support—all while working in a flexible, remote environment with a globally respected organization. Qualifications - Bachelor’s degree in Computer Science, Life Sciences, Clinical Research, a related field, or equivalent relevant experience. - Familiarity with eCOA platforms and clinical trial technology implementations. - Experience with COA and/or eCOA licensing, clinical study support, or related managed services delivery. - Experience in CRO, life sciences, healthcare, or pharmaceutical development environments. - Demonstrated experience leading complex client engagements or projects with limited supervision. - Strong understanding of quality, compliance, and documentation requirements in regulated environments. - Proven ability to lead, mentor, and coordinate cross-functional or junior team members. - Excellent problem-solving, organizational, and client-facing communication skills. Requirements - Leads the end-to-end delivery of COA and eCOA licensing services across client engagements, leveraging expert knowledge of IQVIA products, licensing processes, and managed services models. - Acts as a subject matter expert for COA/eCOA licensing activities, including license identification, permissions, fee negotiation coordination, contract execution support, and ongoing study support. - Identifies opportunities for additional COA, eCOA, and related services within existing client accounts and makes decisions independently within defined parameters. - Ensures delivery of high-quality licensing and technical services by modeling adherence to quality, compliance, and documentation standards, and reinforcing best practices across the team. - Manages and oversees all licensing service activities performed by Associate Delivery Consultants and Delivery Consultants, including task coordination, prioritization, and issue resolution. - Proactively identifies risks or issues related to licensing timelines, data availability, or vendor dependencies, ensuring appropriate mitigation and remediation plans are in place. - Maintains deep technical and operational knowledge of COA/eCOA licensing processes and supported applications, ensuring team readiness through ongoing knowledge sharing and training. - Provides structured feedback from client experiences to product management, clinical outcomes, and professional services teams to support continuous improvement of processes, tools, and offerings. - Leads project management activities, including coordination with internal stakeholders and client study teams, timeline management, and cost tracking. - Supports financial activities as needed, including licensing cost estimation, proposal inputs, invoicing coordination, and revenue tracking. - Participates in sales, proposal development, and client presentations related to COA/eCOA licensing services, while supporting ongoing account and study delivery activities. Company Description IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

Role Description Are you energized by turning complex demand signals into clear, actionable workforce strategies? As a Senior Manager, Workforce Planning, you will lead enterprise workforce planning across large, multi-site operations, ensuring the right talent is in place to meet service, quality, and financial goals. You will shape forecasting and staffing strategies, partner across the business, and deliver insights that drive confident decision-making in a dynamic healthcare environment. This leader is accountable for leading long‑range workforce planning for Coverage Review Operations (CRO) and Payer Solutions, with primary focus on CRO. This role is responsible for translating complex, multi‑channel demand into executable, financially sound staffing strategies that enable service level attainment, performance guarantees, and cost targets across blended contact center and back‑office environments. Key Responsibilities - Lead long-range planning across complex for Coverage Review Operations and Payer Solutions. - Translate demand forecasts into executable staffing and capacity plans that balance service level objectives, customer experience, and cost targets. - Provide strategic oversight of volume forecasting, handle time modeling, and performance management to proactively mitigate risk and variability. - Partner closely with Operations, Finance, Enablement, Technology, Analytics, and Global Service Partners to align workforce strategies with business priorities and operational realities. - Deliver clear, data-driven insights and recommendations to senior leaders on staffing risks, trade-offs, and performance outcomes. - Lead, coach, and develop workforce planning teams across long-range planning. - Drive continuous improvement of workforce planning models, tools, and processes, including the use of advanced modeling and workforce management platforms. - Anticipate and plan for demand changes driven by seasonality, growth, regulatory shifts, or operational transformation initiatives. Qualifications - 7+ years of workforce management or workforce planning experience in a contact center and back-office operations environment. - 5+ years of demonstrated people leadership experience, including coaching, development, and cross‑functional influence. - Experience driving workforce planning transformation, automation, or process optimization initiatives. - Demonstrated expertise in long-range forecasting, short-term planning, scheduling, and real-time workforce management. - Experience supporting large, multi-site or global operations, including partnership with external or offshore service providers. - Strong analytical skills with the ability to translate complex data into clear business insights. - Proven ability to influence cross-functional partners and communicate effectively with senior leaders. - Travel as needed. Preferred Qualifications - Bachelor’s degree in business, analytics, operations, or a related field. - Experience in healthcare, insurance, or other highly regulated environments. - Hands-on experience with workforce management platforms such as Verint, NICE IEX, or similar tools highly preferred. - Comfort partnering across time zones and supporting global teams. Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 104,400 - 174,000 USD / yearly, depending on relevant factors, including experience and geographic location. - Eligible to participate in an annual bonus plan. - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs. - 401(k) and company paid life insurance. - Tuition reimbursement. - A minimum of 18 days of paid time off per year and paid holidays. Company Description Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.