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Making Numbers Make Sense
Property Claims Director
Location
Alabama
Posted
73 days ago
Salary
$115K - $130K / year
Seniority
Lead
Job Description
Property Claims Director
MDD Forensic Accountants
• Lead and oversee a national field claims organization handling Residential and Commercial Property claims, both first and third party. • Develop and execute casualty field-claims strategies aligned with corporate goals, loss-cost management, and customer experience initiatives. • Establish and maintain best practices, operational standards, and performance benchmarks across all regions. • Partner with executive leadership, home office staff, legal, and claims operations to support enterprise-wide objectives. • Provide technical and operational oversight of complex, severe, and high-exposure property claims. • Ensure consistent claim handling practices across jurisdictions while accounting for local regulatory requirements and venue considerations. • Monitor claim severity trends, litigation rates, cycle times, and indemnity/expense performance, implementing corrective actions as needed. • Oversee investigation quality, liability determinations, coverage evaluations, negotiation strategies, and resolution outcomes. • Ensure compliance with state-specific regulations, internal policies, and industry standards for casualty claim handling. • Collaborate with Legal on litigation strategy, discovery support, settlement authority practices, and trial preparation. • Support audits, regulatory inquiries, and internal reviews related to casualty claims performance and compliance. • Lead, mentor, and develop regional and field claims leaders and adjusting staff nationwide. • Drive talent development, succession planning, and performance management across the field team. • Promote a culture of accountability, engagement, continuous improvement, and ethical claims handling. • Manage budgets related to field operations, staffing, and casualty claim expenses. • Oversee relationships with external vendors (e.g., defense counsel, IMEs, investigators), ensuring cost control and service quality. • Support reserving accuracy and collaborate with actuarial and finance teams on loss projections.
Job Requirements
- Bachelor’s degree required; Juris Doctor or advanced degree preferred.
- Must have an active adjuster license with the ability to obtain additional state licenses as needed.
- 7+ years of progressive property claims experience, including third party and Commercial property.
- Proficiency in property estimating practices and Xactware products.
- Demonstrated leadership experience overseeing large, geographically dispersed field claims teams.
- Experience managing increased volume during weather events.
- Strong technical expertise in liability evaluation, complex claims, litigation management, and coverage analysis.
- In-depth knowledge of state regulatory environments and compliance requirements.
- Proven ability to analyze data, manage loss trends, and drive process improvement initiatives.
- Excellent communication, negotiation, and executive-level presentation skills.
- Ability to travel nationally as needed.
Benefits
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
- Paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements
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