• Collaborate with client teams and outside vendors to develop and implement effective digital fundraising and membership campaigns that drive engagement and revenue. • Serve as lead project manager to ensure jobs are delivered on message, on time, and on budget. • Manage all the nitty-gritty details of getting a digital campaign out the door, identify problems, provide solutions, and report up or down as needed. • Schedule and participate in internal team meetings and client meetings to discuss creative strategy for direct marketing campaign. • Develop creative briefs, campaign reports, and campaign budgets for all client digital campaigns. • Recommend list segmentation strategy and list hygiene strategy for all email marketing campaigns. • Implement email marketing campaigns, as needed. • Collaborate with paid media team to implement and manage digital advertising campaigns. • Manage internal Avalon review process and quality control checks. • Coordinate with clients, account teams, copywriters, designers, and vendors to ensure everyone is in sync on specifications of the job including but not limited to strategy, schedule, and execution. • Analyze campaign results, identify key takeaways, and draft campaign reports. • Support day-to-day management of client relationship.

Role Description Our client is looking for a Senior Project Manager to lead the project management function and drive operational excellence. This is a strategic leadership role, not just task management. You will own the systems, processes, and governance that stop bleeding margin and keep clients happy without burning out the team. If you're energized by fixing financial chaos and building systems that scale, this is your role. Responsibilities - Time Budgeting & Profitability Governance (Your #1 Priority) - Deploy and manage real-time budget vs. actual tracking for all client accounts - Establish weekly budget review cadence with account teams - Create and enforce escalation protocols (alerts at 80%, 100%, 115% of budget) - Implement hard stops at 100% budget requiring MA approval to continue - Build and maintain profitability dashboard for leadership with monthly reviews - Capacity Planning & Resource Allocation - Maintain visibility into team capacity across all departments (SEO, Paid Media, Content, Dev) - Forecast resource needs and flag capacity constraints before they become crises - Balance workloads across team members to prevent burnout and ensure quality - Partner with leadership on hiring decisions based on capacity data - Process Improvement & Standardization - Audit existing workflows within first 30 days and present gap analysis to leadership - Identify and implement quick wins that immediately improve efficiency - Create urgency hierarchy and priority matrix so not everything is "urgent" - Standardize project workflows in ClickUp with templates and automations - Document all processes and train team on new systems - Cross-Department Coordination - Serve as the operational hub connecting SEO, Paid Media, Content, Dev, and Client Success teams - Resolve resource conflicts and timeline dependencies across departments - Ensure smooth handoffs between teams during client onboarding and project execution - Facilitate communication without becoming a bottleneck - Client Escalation Management - Own the resolution of project-related client escalations - Partner with Account Managers to ensure client expectations are managed proactively - Team Leadership - Manage and mentor the Junior Project Manager - Define clear task distribution: Sr. PM owns 80% strategic work, Jr. PM owns 80% admin/execution - Build a scalable PM function that grows with the agency Qualifications - 8+ years of project management experience in a digital marketing agency or similar environment - Proven track record of improving profitability through operational excellence - Experience managing cross-functional teams (designers, developers, strategists, media buyers) - Direct experience with budget tracking, time management, and resource allocation at scale - History of implementing and optimizing project management systems from scratch or fixing broken ones Requirements - Technical Expertise (Required): - ClickUp (Advanced, non-negotiable): Must be able to build complex workflows, automations, dashboards, and custom fields from scratch. No learning curve. - Capacity planning & time tracking: Experience with resource forecasting and time tracking tools integrated into a PM platform. - Reporting & analytics: Ability to build dashboards that drive decisions, not just display data. - Google Workspace: Strong proficiency with Docs, Sheets, and Slides. - Nice-to-Have: - Experience with EOS (Entrepreneurial Operating System) or similar business operating systems - Familiarity with digital marketing deliverables (SEO, PPC, content, web development) - Experience with AI tools for productivity and automation - Background in agency operations or consulting Benefits - Full-Time Position: M–F Business Hours EST - 💵 Salary: $2,500 - 🏠 PTO: Holiday break late Dec–early Jan - 📄 Bonuses tied to company + department goals - 📄 Contract: Independent Contractor Eligibility Criteria - This position is only open to candidates residing in Latin American (LATAM) countries, such as: - Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - Resumes must be submitted in English. - Applications that do not meet these criteria will be automatically rejected.

• Own and maintain the FullContact website, ensuring all content is accurate, up to date, and optimized for performance and SEO • Build and publish new web pages, including product pages, landing pages, and blog content to support marketing initiatives and campaigns • Partner closely with design and product teams to enhance user experience (UX) and improve conversion • Apply SEO best practices across all website content to improve organic visibility, traffic, and search rankings • Write and publish blog posts, product content, and marketing copy • Design, build, and execute email marketing campaigns, including newsletters, promotional campaigns, and product updates • Manage email database and segmentation to ensure relevant and personalized communication • Own and execute FullContact’s LinkedIn content strategy to strengthen brand presence and audience engagement • Track and report on marketing performance using Salesforce and other tools • Monitor key metrics across website, email, and social channels

• Own and maintain the FullContact website, ensuring all content is accurate, up to date, and optimized for performance and SEO • Build and publish new web pages, including product pages, landing pages, and blog content to support marketing initiatives and campaigns • Partner closely with design and product teams to enhance user experience (UX) and improve conversion • Apply SEO best practices across all website content to improve organic visibility, traffic, and search rankings • Write and publish blog posts, product content, and marketing copy • Translate product features and use cases into clear, compelling messaging • Design, build, and execute email marketing campaigns, including newsletters, promotional campaigns, and product updates • Manage email database and segmentation to ensure relevant and personalized communication • Continuously optimize email performance to improve engagement and ensure strong deliverability rates • Own and execute FullContact’s LinkedIn content strategy to strengthen brand presence and audience engagement • Monitor engagement and continuously optimizing content based on performance • Track and report on marketing performance using Salesforce and other tools • Provide regular insights and recommendations to improve performance