• Serve as a primary point of contact for team members navigating leave of absence, including medical, parental, and company-supported leaves • Manage end-to-end leave processes including intake, case tracking, documentation milestones, and return-to-work coordination • Provide clear, empathetic guidance to team members and managers throughout the leave process • Maintain detailed and consistent case documentation to support continuity and audit readiness

• Conduct end-to-end recruitment and selection processes; • Work with high-volume commercial and operational roles; • Develop strategies to attract talent in hard-to-reach regions; • Map and maintain partnerships and sourcing channels; • Act in a consultative capacity with internal hiring managers; • Identify improvements and intelligence opportunities in recruitment & selection processes; • Use Gupy as the primary applicant tracking system.

• Coordinate and support full-cycle recruiting efforts, including scheduling interviews, communicating with candidates, and supporting hiring managers • Own and execute new hire onboarding processes, including documentation, system setup coordination, and communication • Support benefits administration, including enrollments, employee questions, and coordination with brokers/vendors • Serve as a point of contact for employees, providing guidance on HR policies and processes • Ensure HR processes align with company policies and applicable employment laws

ABOUT THRIVE MARKET Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come. THE ROLEWe’re looking for a Senior Human Resources Business Partner (Sr. HRBP) to serve as a strategic partner to our Thrivers across our HQ organization. This role sits at the intersection of People, Operations, and business strategy—owning end-to-end partnership for functional teams and influencing how we design, scale, and support our workforce. As a senior People leader, you will advise on organizational design, workforce planning, and talent strategy while driving high-impact initiatives across performance management, employee relations, and manager and Thriver development. You’ll operate with a high degree of autonomy, balancing strategic advisory with hands-on execution to ensure teams are effective, engaged, and set up to deliver against business goals. This role requires strong business acumen, sound judgment, and the ability to navigate complexity—from coaching senior leaders through difficult decisions to building scalable processes that improve the Thriver experience. You’ll also partner cross-functionally to evolve our People Ops business processes, strengthen operational rigor, and deliver data-driven insights that inform decision-making. Success in this role looks like a trusted advisor to leadership, a driver of high-performing teams, and a builder of People programs that scale with the business. LA based preferred or remote willing to travel up to 20% of time for in-person events (primarily located in the LA area) to support with potential to travel to our Fulfillment Center locations as business needs arise. RESPONSIBILITIES - Serve as the senior strategic People partner to HQ functional leaders, advising on organizational design, workforce planning, operating models, and team effectiveness to drive business outcomes. - Lead end-to-end resolution of complex employee relations matters, including investigations, performance risk, and sensitive escalations, applying strong judgment and deep expertise in California and multi-state employment law. - Own and drive talent management for Thrive HQ, including performance management execution, quarterly calibrations, succession planning, and development strategies that elevate leadership capability and bench strength. - Partner with senior People Ops leaders to guide compensation decisions, including application of leveling, and annual planning, ensuring alignment with internal equity and market competitiveness. - Build and scale manager capability by coaching leaders on feedback, performance management, conflict resolution, and team health to drive highly engaged and productive teams. - Lead change management efforts for organizational shifts, new program rollouts, and business transformations, ensuring strong adoption, clear communication, and minimal disruption. - Design, implement, and continuously improve scalable People programs and processes (performance cycles, engagement strategies, policy frameworks) to support a growing HQ population. - Leverage data, analytics, and workforce insights to identify trends, assess organizational health, and proactively mitigate talent and operational risks. - Ensure consistent application of employment practices and policies, balancing compliance with pragmatic business decision-making. - Partner in the evolution of People systems (e.g., Workday) to enhance reporting, streamline workflows, and improve the end-to-end Thriver experience. - Maintain high operational rigor through data integrity, documentation standards, and disciplined execution across all People processes. QUALIFICATIONS - 8+ years of HRBP or People Business Partner experience in high-growth or complex environments - Strong experience across employee relations, org design, performance management, and talent strategy - Deep knowledge of California employment law; multi-state hourly workforce experience is a plus - Proven ability to influence and partner with senior leaders - Strong analytical mindset with the ability to translate data into action - Experience building or improving People processes and systems at scale - Comfortable operating in ambiguity and balancing strategic and hands-on work - High judgment, discretion, and ability to navigate sensitive situations PREFERRED QUALIFICATIONS - Experience in eCommerce or distributed workforce environments - Exposure to HR tech stack transformations (e.g., Workday implementation or optimization) - Experience supporting both corporate and hourly populations BELONG TO A BETTER COMPANY - Comprehensive health benefits (medical, dental, vision, life and disability) - Competitive salary (DOE) + equity - 401k plan - 9 Observed Holidays - Flexible Paid Time Off - Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences - Ability to work in our beautiful office in Playa Vista - Free Thrive Market membership with exclusive employee discount - Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform JOB INFORMATION - Compensation Description: The pay range for this job is $110,000 - $125,000/per year - Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location. - Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more! - This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter. We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree! If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you. Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com. © Thrive Market 2026 All rights reserved.