Role Description Le Spécialiste SI I est chargé de fournir une assistance et un dépannage à distance à notre client, nos ressources sur le terrain et nos partenaires de distribution en utilisant tous les outils et ressources disponibles. Il fournit un soutien technique de niveau 2 aux techniciens et aux autres agents. - Définir l’étendue du travail qui doit être effectué avant de passer l’appel à une ressource sur site - Aider les clients au besoin durant les installations à distance - Offrir du soutien en temps réel à SCI (fournisseur) - Effectuer la gestion des appels en dehors des heures de bureau - Suivre les formations sur les nouveaux produits en temps opportun - Rechercher activement des occasions de travailler sur site et d’acquérir de nouvelles compétences et connaissances sur les plus récents produits avec le soutien de votre superviseur immédiat - Compétences efficaces de recherche. (Connaissances générales, TSRC, extrait vidéo) - Posséder d'excellentes connaissances de nos outils logiciels - Être spécialisé dans l’entretien et la réparation à distance de l'équipement et des logiciels Ricoh - Atteint les niveaux de productivité prévus associés aux charges de travail désignées et au niveau d’expérience - Travailler étroitement avec l'équipe des ventes pour stimuler activement les occasions de générer des revenus - Exécuter efficacement toutes les procédures requises de gestion du territoire et de traitement des appels - Effectuer toutes les tâches administratives requises en temps opportun et de façon précise - Interagir avec les clients externes afin de déterminer les besoins en matière de service pour l’équipement - Entretenir des relations productives et professionnelles avec tous les clients et tout le personnel de l’entreprise - Exécuter à distance une gamme complète de procédures d'entretien et de réparation - Faire preuve des compétences numériques requises liées aux produits assignés et à l’attribution des niveaux - Permettre aux appareils multifonctions d'imprimer et de numériser selon les besoins du client - Fournir un soutien technique de niveau 2 pour les techniciens et les autres agents - Effectuer d'autres tâches, telles qu’assignées par son gestionnaire Qualifications - Études postsecondaires dans un domaine technique - Deux certifications de l'industrie (Net+, A+, Security+ ou Cloud+…) - Certifié pour le serveur central @Remote - Minimum de 4 ans d’expérience connexe Requirements - Facilité d’adaptation aux nouvelles tâches et aux nouveaux processus - Capacité de créer des documents clairs et précis - Comportement calme et posé - Excellentes connaissances pratiques des appareils électromécaniques et électroniques - Approche méthodique pour résoudre les problèmes - Fortes aptitudes interpersonnelles et en communication - Excellentes aptitudes en service à la clientèle - Aptitude à lire et à comprendre l'information technique écrite - Habileté mécanique élevée, grande concentration et volonté d'apprendre - Capacité de travailler seul au sein d’une équipe et de prendre l’initiative d’améliorer le soutien aux clients - Grand souci du détail et bonnes compétences visuelles pour évaluer la qualité de l'image - Capacité à faire preuve de diplomatie dans un environnement professionnel d'entreprise - Possède d’excellentes compétences en organisation et en gestion du temps - Actualise continuellement ses connaissances des produits de Ricoh - Peut, au besoin, faire le point à plusieurs emplacements clients - Établir un bureau à domicile en respectant les exigences de l’Entente de bureau à domicile - Des quarts de travail, des heures supplémentaires et du travail sur appel pourraient être requis - Un effort physique est nécessaire pour déplacer des objets sur roues pouvant peser jusqu'à 400 livres - Les coffres à outils et les outils d’entretien pesant de 25 à 50 livres doivent être transportés - Une grande dextérité est requise lors de l'utilisation régulière de divers outils manuels

Role Description En Tenpo, nos encontramos en búsqueda de un Especialista en Control Operacional financiero, para reemplazo pre y post natal. Tu desafío será liderar la gobernanza y sostenibilidad operativa de Tenpo, actuando como el puente estratégico entre las áreas de Operaciones, Riesgo, Finanzas y Producto. Tu misión es transformar los datos en impacto real, asegurando que el crecimiento acelerado de la compañía esté respaldado por una arquitectura de KPIs robusta, una gestión presupuestaria impecable y una coordinación transversal que traduzca las alertas operativas en soluciones de negocio de alto nivel. Responsibilities - Gobernanza de KPIs: Diseñarás y propondrás los indicadores críticos de performance alineados con la estrategia de la compañía. - Control Presupuestario Proyectivo: Gestionarás el presupuesto de la gerencia, realizando Forecasts y alertando brechas con impacto en el P&L. - Coordinación Transversal: Actuarás como contraparte senior para Riesgos, Producto, Finanzas y Tecnología, liderando mesas de trabajo para resolver fallas operativas. - Performance de Terceros: Liderarás el análisis de desempeño de proveedores, proponiendo optimizaciones de costos. - Optimización de Procesos: Identificarás brechas en la cadena de valor para proponer cambios estructurales que mitiguen riesgos. - Validación y Auditoría: Supervisarás que los nuevos productos cumplan con estándares de excelencia y colaborarás en auditorías internas/externas asegurando el cumplimiento de planes de acción. Qualifications - Formación: Ingeniería Industrial, Comercial, Control de Gestión o carrera afín. - Experiencia: Al menos 2 años en control operativo, control de gestión operacional o financiero (idealmente en sector financiero o Fintech). - Idealmente experiencia en medios de pagos. - Habilidades Técnicas: Dominio de SQL avanzado y bases de datos. - Manejo de herramientas de visualización y análisis (BigQuery, Looker o similares). - Dominio avanzado de Excel/Google Sheets y estados financieros. Benefits - 👩‍💻 Teletrabajo. - 🎂 Día del cumpleaños libre. - 🧁 Medio día cumpleaños hij@s/padres. - 💃 Viernes cortos (todos los viernes terminamos a las 14 horas). - 🌍 Work from anywhere (¡Trabaja desde donde quieras! Solo recuerda tener una buena conexión a internet). - ✨ Entre muchos otros!!! Company Description En Tenpo estamos construyendo el futuro de las finanzas en Chile. Hoy somos más de 400 profesionales unidos por un hito histórico: somos el primer Neobanco del país. Hemos evolucionado para crear un ecosistema financiero 100% digital, sólido e inclusivo, diseñado para derribar las barreras de la banca tradicional y ser accesible para todas las personas. En Tenpo somos líderes, somos valientes ante los desafíos y, sobre todo, somos humanos: conectamos de verdad con las necesidades de las personas y de nuestro país.

Role Description NeoWork is hiring an SEO/AEO Specialist on behalf of a client — a growth-focused web design & development agency expanding their digital marketing service team. The SEO/AEO Specialist is a senior individual contributor responsible for delivering high-impact organic search strategies and implementation support for a portfolio of B2B software clients. This is not a content-only role. You will own the full technical SEO lifecycle — from site audits and Core Web Vitals remediation to schema markup development, AEO strategy, keyword prioritization (backed by data and reports), and client-facing strategic counsel. You will work directly with senior-level client stakeholders Directors, VPs, and even Founders and C-suite executives to recommend pathways to driving measurable improvements in organic visibility, SERP position, and AI-surface discoverability. Qualifications - 7+ years of SEO experience, with demonstrated depth in technical SEO — not limited to on-page content optimization. - Proven experience serving mid-market or enterprise B2B software / SaaS clients, preferably in an agency context. - Expert-level proficiency in SEMrush, Ahrefs, and Screaming Frog — able to use advanced features, not just surface-level reporting. - Advanced working knowledge of Google Search Console and Google Analytics 4. - Ability to write and implement structured data markup (JSON-LD) independently and accurately. - Deep understanding of Core Web Vitals, page speed optimization, and site architecture best practices. - Experience with keyword research, search intent mapping, and content strategy for technical and complex product categories. - Confident, polished communicator capable of leading client meetings and presenting recommendations to director/VP-level stakeholders. - Strong written communication skills — able to produce audit reports, roadmaps, and strategy documents with minimal oversight. - Familiarity with at least one AEO/AI search visibility monitoring platform. Requirements - Conduct comprehensive technical SEO audits including crawl analysis (Screaming Frog), indexation health, site architecture, and redirect mapping. - Diagnose and provide remediation recommendations for Core Web Vitals issues (LCP, INP, CLS) and overall page speed performance. - Identify and resolve crawl budget inefficiencies, duplicate content issues, canonical conflicts, and hreflang implementation errors. - Evaluate internal linking structure and site architecture and deliver actionable recommendations to improve crawl paths and page-level authority distribution. - Partner with client development and engineering teams to ensure SEO recommendations are implemented correctly. - Write, validate, and implement structured data / schema markup from scratch across a range of schema types including FAQ, HowTo, Organization, BreadcrumbList, Article, Product, and SoftwareApplication. - Develop AEO strategies to improve client visibility in AI-powered search surfaces including Google AI Overviews, ChatGPT, Perplexity, and other LLM-driven discovery surfaces. - Monitor and analyze AEO performance using platforms such as Gumshoe.ai, Profound.com, GrowthX, or comparable tools. - Stay current on evolving structured data standards, entity-based SEO, and knowledge graph optimization best practices. - Build comprehensive keyword strategies aligned to client business goals, sales funnel stages, and buyer journey maps. - Perform competitive SERP analysis and content gap assessments to identify high-priority content and optimization opportunities. - Develop keyword cluster architectures (pillar-and-spoke) and provide editorial direction to content teams. - Recommend meta title and description content optimizations grounded in keyword research, search intent analysis, and CTR data from Google Search Console. - Classify target keywords by search intent (informational, navigational, commercial, transactional) and map them to the appropriate content assets. - Lead client kickoff sessions, monthly strategy reviews, and quarterly business reviews independently. - Produce clear, executive-quality SEO audit reports and 90-day roadmaps tailored to non-technical stakeholders. - Consult clients on SEO prioritization and investment decisions, translating complex technical findings into business-impact narratives. - Manage concurrent deliverables across multiple client accounts while meeting deadlines and maintaining delivery quality standards. - Track and report on organic channel KPIs including keyword rankings, organic traffic, click-through rates, and conversion attribution. - Use Google Search Console advanced features (coverage reports, performance queries, Core Web Vitals monitoring) to surface actionable insights. - Connect SEO activity to revenue and pipeline outcomes using Google Analytics 4 and client CRM data where available. Benefits - This is a 100% home-based position. - We offer health insurance for contractors. - Holiday Extra Pay. - The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. - We prioritize the mental health of our team members and offer mental health days to support their well-being. - In addition to the base salary, performance-based incentives are provided. - There is an annual review and appraisal process in place. - There are ample opportunities for professional growth and advancement within the company. Company Description The work on complex, high-impact SEO programs for growing software companies with real budgets and stakeholder buy-in. Exposure to emerging AEO and AI-search technology at the frontier of the discipline. A collaborative, results-oriented team culture with clear paths for growth into senior or lead roles. Competitive compensation commensurate with experience.

Role Description Reporting directly to the Revenue Cycle Supervisor, the Denials Management Specialist will be responsible for: - Executing the denial appeals process, which includes receiving, assessing, documenting, tracking, responding to and/or resolving appeals with third-party payers in a timely manner. - Working closely with insurance companies to ensure proper review and processing of denied claims. - Identifying and tracking payer denials trends and working with the payers to correct any erroneous denials and collaborating with departments (i.e. Operations) to review and improve processes to avoid these denials in the future, including the review of documented coding guidelines. - Conducting relevant research to verify proper authorizations, contracted services, and patient benefits. - Maintaining data on the types of claims denied and root causes of denials and collaborating with team members to make recommendations for improvements and resolving issues. - Complying with State and Federal regulations, accreditation/compliance requirements, and policies, including those regarding fraud and abuse, confidentiality, and HIPAA. Maintaining current knowledge of rules and regulations of third-party payers. - Communicating effectively with 3rd party RCM vendor. - Leading all reconsideration requests with insurance payers. - Assisting with any assigned projects and analysis. Qualifications - Ability to work effectively in a constantly changing environment, good judgment, and capable of making decisions with attention to detail. - Excellent organizational skills and ability to prioritize and coordinate workload with high degree of proficiency and accuracy. - Strong analytical and problem-solving skills, with the ability to locate and analyze VOB and UR trends. - Ability to work collaboratively with other departments and inquire about questions or discrepancies when appropriate. - Ability to work independently and follow through on tasks with minimal direct supervision. - Excellent interpersonal communication skills. - History of working in healthcare environment, with a minimum preference of 2 years' experience. - Strong understanding of end-to-end revenue cycle. - Proven appeals and denial resolution experience. Benefits - Medical, dental, and vision insurance for you and your family. - 401(k) with company match. - Life insurance. - Pet insurance. - CEU reimbursement and paid time for continuing education. - Licensure fee reimbursement. - Paid vacation and sick time. - Closed and paid major holidays.