• Engage members in the care coordination/care management process. • Provide education about all available services, natural and community supports, treatment options, diagnosis, etc. • Provide linkage to needed psychological, behavioral, educational, physical, and dental evaluations. • Facilitate referrals for health-related services, community-based resources and social support services, and community reintegration supports. • Evaluate the outcome of the care plan and reintegration supports.

Role Description As a Motor Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in your experienced line of business. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business. Qualifications - Highly motivated and growth-oriented - Subject matter expert in commercial transportation claims, including coverage and litigation - Experienced in reviewing and analyzing contracts - Tech-oriented with proven results leveraging technology and analytics - Passionate claims professional who cares about their team and customer experience - Empathetic leader who exercises patience - Creative problem solver who challenges existing assumptions - Curious and decisive - Anti-status quo, taking action to improve processes - Communicative, comfortable with phone communications throughout the claims process - Possesses a sense of humour Requirements - Manage a team of motor adjusters managing a mix of accounts - Oversee own caseload and larger losses and contentious cases - Achieve or exceed goals and overcome obstacles consistently - Implement and maintain best practices for claims handling - Monitor and analyze claims data to identify trends and areas for improvement - Align team with client and customer expectations of the claims process - Serve as a resource for escalated claims - Responsible for accuracy and adequacy of claim reserving - Develop and implement strategies to mitigate fraudulent claims - Foster a positive work environment and promote teamwork - Execute on performance management; attract, hire, retain, and train - Collaborate with internal teams to resolve complex claims-related issues - Establish and maintain strong relationships with external stakeholders - Prepare and present comprehensive claims reports and metrics Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate work-life balance - Apple laptop, large second monitor, and other quality-of-life equipment

• Own end-to-end deployment of Teton devices into US customer facilities • Plan and project-manage larger multi-site rollouts, coordinating timelines across internal teams, customers, and third-party installers • Coordinate with site maintenance, installers, and customer IT to schedule and execute installs • Configure, cable, and validate compute boxes and connected sensors on customer networks • Monitor device uptime across deployments, investigate issues, and drive resolution • Hand off operational deployments to ongoing IT support cleanly and with documentation

• Be responsible for the entire coordination of the patient journey; • Occasional travel for on-site clinic visits; • Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program; • Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians including site visits; • Acting as the main resource for NavieGo to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers; • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients; • Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to assist a patient in their journey on treatment; • Coordinate documents, submissions and all related paperwork to insurance companies and public funding programs; • Coordinate clinic appointments and drug deliveries within timelines; • Foster and build relationships with patients and key healthcare providers; • Implement best practices as required in an effort to maximize a patient's access to drug coverage; • Coordinate with pharmacy processes required once funding has been obtained; • Apply an in-depth knowledge of public/private funding systems; • Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.