• Be responsible for the entire coordination of the patient journey; • Occasional travel for on-site clinic visits; • Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program; • Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians including site visits; • Acting as the main resource for NavieGo to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers; • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients; • Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to assist a patient in their journey on treatment; • Coordinate documents, submissions and all related paperwork to insurance companies and public funding programs; • Coordinate clinic appointments and drug deliveries within timelines; • Foster and build relationships with patients and key healthcare providers; • Implement best practices as required in an effort to maximize a patient's access to drug coverage; • Coordinate with pharmacy processes required once funding has been obtained; • Apply an in-depth knowledge of public/private funding systems; • Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.

• Maintain the physical and financial integrity of each property to maximize return on investment, ensuring alignment with company mission and performance objectives. • Lead, mentor, and support property management teams across the portfolio. • Ensure effective day-to-day operations including adherence to scopes of work, budget compliance, and execution of company policies and procedures. • Oversee the creation and management of annual operating budgets. Monitor financial performance and ensure accurate and timely completion of financial reports. • Drive lease-up efforts for new developments and manage occupancy strategies across the portfolio to maximize revenue and minimize vacancy costs. • Develop and implement marketing strategies and rent structures that support revenue goals and market positioning of each asset. • Identify opportunities for operational efficiency or team development. Recommend and implement strategies to improve performance and resolve issues proactively. • Establish and maintain strong working relationships with owners, vendors, residents, and internal departments. Ensure timely, clear, and professional communication.

Role Description At Lumen Technologies, we’re building the next-generation digital infrastructure that connects people, data, and applications—fast, secure, and everywhere. As a Contract Manager, you’ll be a key contributor to Lumen’s colocation and data center vendor management strategy, negotiating and executing renewals, amendments, and complex service orders that directly enable network expansion, capacity growth, and cost control across North America. You’ll manage multiple vendor negotiations simultaneously and partner closely with Network Planning, Field Operations, Finance, and Legal. This role serves as the operational contract lead for assigned colocation portfolios, ensuring solutions are commercially sound and operationally executable. This is a work from home position within the U.S. Main Responsibilities - Negotiate, renew, and execute colocation agreements, amendments, and service orders with third-party data center providers and infrastructure partners. - Manage complex, high-volume colocation renewals and site augmentations to support network expansion, capacity delivery, and transformation initiatives. - Coordinate closely with network planning, engineering, finance, legal, and operations teams to deliver timely and executable colocation solutions. - Review and analyze contracts, pricing schedules, power configurations, and technical requirements to ensure alignment with business and network needs. - Monitor vendor performance, enforce commercial and operational contract terms, and escalate issues to drive resolution and accountability. - Serve as the contract execution and coordination lead for assigned colocation projects and vendor portfolios within a defined geographic region. - Track agreement status, approvals, financials, and milestones to ensure accuracy and compliance with internal policies and processes. - Maintain and update colocation inventory, contract records, and document repositories to support reporting, audits, and future sourcing activities. - Prepare dashboards, progress updates, and executive-ready metrics related to cost, capacity, and delivery performance. - Resolve complex, multi-variable challenges by evaluating financial, technical, and contractual tradeoffs to deliver business-aligned outcomes. Qualifications - 5+ years of relevant experience in contract management, colocation, vendor management, or infrastructure operations. - Strong negotiation, analytical, and problem-solving skills in complex commercial and technical environments. - Proven ability to manage multiple priorities and negotiations simultaneously in a fast-paced environment. - Clear and effective communicator capable of working cross-functionally with technical, financial, and legal stakeholders. - Experience managing vendor relationships and driving accountability through contract terms. - Proficiency in Microsoft Excel and Office tools; ability to manage detailed, data-heavy inventories and trackers. - Ability to work independently while operating within defined governance and approval frameworks. Requirements - Bachelor’s degree in business, finance, legal studies, or a related field (preferred). - Experience supporting large-scale colocation, data center, or network infrastructure programs (preferred). - Exposure to telecom, cloud infrastructure, financial operations, or contract/legal environments (preferred). - Experience partnering with strategic contract managers or sourcing teams on new agreements (preferred). Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $67,703 - $90,270 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY. - $71,088 - $94,784 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI. - $74,474 - $99,297 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Role Description We are seeking a highly organized and cross-functional Launch Manager to drive the planning, coordination, and execution of both product launches and strategic go-to-market initiatives across the business. This role serves as the central orchestrator of marketing activities across Product and Solutions Marketing, Field Marketing, Digital Marketing, and Communications. The Launch Manager ensures that segment-specific strategies, regional plans, and business initiatives are unified into a cohesive, insight-driven go-to-market execution plan. This role goes beyond traditional product launches—owning the rollout of key business initiatives such as new solutions, market expansions, and GTM transformations. In this role, you will: - Own the end-to-end launch strategy and execution for new product and services releases, solution launches, and strategic initiatives such as new GTM motions, pricing and packaging updates, domain expansion, and rebranding efforts. - Establish a consistent launch framework that can scale across both product and non-product initiatives. - Define launch tiers, success criteria, and governance models based on initiative complexity, business impact, and cross-functional dependencies. - Consolidate segment plans from Product Marketing and Solutions Marketing into a unified launch plan. - Integrate global launch strategy with regional execution plans in partnership with Field Marketing. - Act as the primary liaison between Marketing and the Product Launch team within Product Management. - Partner with Field Marketing to align launches with regional plans, targets, market dynamics, localization needs, and activation strategies. - Coordinate across key stakeholders, including Product and Solutions Marketing, Field Marketing, Digital Marketing, Marketing Operations, Communications, and Product Launch. - Build and maintain comprehensive launch plans, timelines, dependency trackers, and readiness plans. - Run launch governance, including regular cross-functional syncs, executive updates, readiness reviews, and risk mitigation discussions. - Identify risks, dependencies, and gaps, and proactively drive resolution to keep launches on track. - Drive end-to-end readiness across all channels and regions, ensuring consistent execution while allowing for regional flexibility. - Define and track KPIs for product launches and strategic initiatives. - Build and deliver performance reporting using tools such as Marketo, Tableau, and Salesforce. - Analyze launch performance across segments, regions, campaigns, and pipeline contribution. - Provide actionable insights to Product Marketing and Solutions Marketing leads on segment performance, geographic trends, initiative effectiveness, pipeline contribution, and conversion trends. - Partner with Field Marketing to evaluate regional performance against targets and optimize future execution. - Lead post-launch and post-initiative retrospectives to identify opportunities to improve launch processes, cross-functional alignment, regional activation, and measurement frameworks. - Build scalable best practices for repeatable, high-impact launches and strategic initiative rollouts. Qualifications - 7–12 years of experience in product marketing, program management, launch management, go-to-market operations, or related GTM leadership roles. - Experience managing both product launches and cross-functional business initiatives or transformations. - Strong experience working with Field Marketing in a global organization. - Hands-on experience with marketing automation and analytics tools, such as Marketo, Tableau, and Salesforce. - Exceptional program and portfolio management skills, with the ability to manage multiple concurrent launches and initiatives. - Strong cross-functional collaboration and influencing skills. - Ability to synthesize complex inputs into clear, actionable plans. - Analytical mindset with strong reporting and insight-generation capabilities. - Experience connecting strategy to execution to performance measurement. - Excellent communication and stakeholder management skills. - Ability to operate effectively in fast-paced, evolving environments. Requirements - Product launches and strategic initiatives are consistently delivered on time and with high quality. - Product, Marketing, Field, and regional teams are aligned on launch plans, dependencies, timelines, and success metrics. - Leadership has clear visibility into launch readiness, risks, performance, and regional execution. - Data-driven insights inform continuous improvement and future planning. - The organization operates with a repeatable, scalable launch and initiative framework. Benefits - Generous benefits offerings that include a 401(k) plan with company match. - Flexible time off. - Paid parental leave. - Medical, dental, and vision plans. - Life insurance and disability insurance. - Wellness programs and flexible spending accounts. - Health savings account contributions. - Employee referral bonus program. - Learning and development resources. - Equity awards may be available for certain positions.