• Own GRR and NRR as your north star metrics — these are your scoreboard • Oversee the full CS function including enterprise accounts, dining vertical, mid-market, and pilots • Write whitepapers for our customers and their customers — you understand this industry well enough to produce content that educates, not just markets • Understand how restitution and other pivotal end-user actions drive our customers’ ROI — and make sure that story is told clearly in every account • Drive retention playbooks, renewal processes, and expansion pipeline in tight coordination with sales • Improve our health scoring and early warning systems so we see churn coming before it happens • Run monthly client meetings that move accounts forward — the goal is expansion, and expansion that earns referrals • Own SLA performance, CSAT, and ticket resolution metrics across the support team • Drive the transition from reactive support to proactive — reducing ticket volume through better onboarding and documentation • Ensure support and success are tightly coordinated so at-risk accounts get the right attention fast • Own the marketing function and hold it accountable to pipeline contribution, not just activity metrics • Develop messaging and positioning tailored to our enterprise audience — what resonates with a Lowe’s or Aramark buyer is not a generic SaaS pitch • Develop case studies, vertical content, and sales enablement materials that give the revenue team real weapons • Track what drives qualified pipeline and cut what doesn’t — demand gen should be a science, not a guess • Coordinate NAMA and other key tradeshows — own the planning, presence, and follow-through • Own HubSpot — data quality, pipeline hygiene, reporting infrastructure, and user adoption across the revenue org • Build dashboards that give leadership a real-time view into pipeline health, retention risk, and expansion opportunity • Partner tightly with the Senior Director of Sales and the broader sales team on forecasting, territory planning, and handoff process — you need to be in lockstep • Design and document the processes, handoffs, and playbooks that let us scale without breaking • Manage a distributed team across US and offshore time zones — you are comfortable running an async-first operation when needed • Lead our systems evaluation — we are mid-migration on financial infrastructure and need someone who can think about the full stack • Partner with Finance on forecasting — your retention and expansion data feeds the revenue model

Role Description As part of the Revenue Operations team, you will play a key role in supporting Trader’s Revenue Operations function by driving strategic initiatives across the sales organization. This includes: - Partnering closely with sales, marketing, and leadership teams to optimize processes, improve data visibility, and enhance overall operational efficiency. - Contributing to the planning, execution, and analysis of revenue-focused programs. - Identifying opportunities for growth, streamlining workflows, and aligning cross-functional efforts. - Enabling the sales organization to achieve its targets and scale effectively through data-driven insights and continuous process improvement. Specific responsibilities include: - Supporting the development and analysis of sales campaigns by identifying trends, gaps, and opportunities using tools such as Salesforce, Power BI, and SQL queries. - Maintaining and updating data within Salesforce to ensure accuracy, consistency, and overall data integrity. - Researching, compiling, and managing sales and business data to support Go-To-Market revenue initiatives. - Conducting website research and building targeted contact lists to support outreach and campaign execution. - Promoting and modeling effective sales best practices, acting as an internal advocate for behaviors that drive team success and goal attainment. - Monitoring and evaluating sales team performance to identify high-impact strategies, replicate best practices, and uncover new revenue opportunities. Qualifications - 2+ years experience in sales analytics or sales performance role. - 2+ years experience communicating skill assessment findings. - Experience using CRM and analytics tools such as Salesforce and Power BI. - Strong skills in data analysis to generate actionable insights. - Ability to translate complex data into clear recommendations. - Strong attention to detail and problem-solving mindset. - Understanding of sales processes, pipeline management, and performance metrics. Benefits - An inclusive and supportive work environment. - Opportunities to move your career forward. - Chance to do work that has real, significant impact on the world. - Be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile, and South Korea. Company Description TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.

Role Description The Chief Revenue Officer (CRO) at Appinio will own the entire go-to-market (GTM) function, leading global Sales, Customer Success, and Revenue Operations to drive the growth of our AI-driven, product-first market research platform. This is one of the most critical executive roles in the company, directly responsible for driving revenue, scaling international markets, and ensuring that our GTM functions operate as a cohesive, high-performance engine. This is a rare opportunity to own and shape the full commercial growth engine of a rapidly scaling, AI-driven research SaaS company. The CRO will directly influence product monetization, international expansion, and Appinio’s next growth phase as a true business co-architect, and will be fully accountable for revenue performance, pipeline health, monetization, and customer expansion across all regions. - Growth & Revenue Leadership: Develop and execute a scalable, data-driven growth strategy aligned with profitability, CAC efficiency, and payback discipline; Own end-to-end revenue responsibility including ARR, Net Revenue Retention (NRR), pipeline coverage, and new logo acquisition. - GTM Excellence: Build and scale a globally integrated GTM engine across Sales and Customer Success. Define and continuously optimize the GTM operating model, sales motions, and funnel architecture. - Sales Strategy & Execution: Design and lead a high-performance sales organization across SMB, Mid-Market, and Enterprise. Drive forecasting accuracy, pipeline quality, and predictable revenue delivery. - Customer Success, Expansion & Monetization: Drive customer success strategies that maximize lifetime value, reduce churn, and systematically expand revenue within existing accounts. - Pricing, Packaging & Commercial Strategy: Own pricing strategy, packaging, monetization logic, and discount governance. - International Expansion: Lead international revenue growth with a strong focus on the US and UK, while strengthening DACH and Southern Europe. - AI-Driven Revenue Enablement: Leverage automation and AI to transform lead generation, sales enablement, onboarding, and customer expansion. Qualifications - Proven senior GTM leadership experience, ideally in B2B SaaS with responsibility for €20m–€100m revenue. - Demonstrated success in scaling from founder-led sales to process-driven, predictable revenue organizations. - Strong commercial background across Sales, Customer Success, and Revenue Operations. - Deep understanding of modern pipeline economics, forecasting, RevOps, and unit economics. - Experience in enterprise sales and complex B2B buying environments. - Strong Product-Led Growth (PLG) understanding with monetization focus. - Track record of international scaling, ideally also in the US. - Strategic thinker with hands-on execution strength. - High resilience, transformation mindset, and comfort in fast-moving growth environments. Benefits - Flexibility Policy: No hard cap on the number of vacation days you can take. - Temporary Work from Abroad: If you're based in the EU, you can work outside your country of residence for up to 180 days per year. - All the hardware you need and your own MacBook. - If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space. - Subsidised Urban Sports Club or ClassPass membership based on location. - Access to co-working spaces if located in cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York).

• Run Revenue Operations • Be accountable for the end-to-end operational infrastructure across Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and Dev & Integrations, leading the team that delivers • Own outcomes for pipeline mechanics, forecasting, territory design and assignment, lead routing, and deal operations across enterprise, mid-market, and growth segments • Drive accountability for renewal and expansion operations across the client lifecycle, partnering closely with Client Services and Creator Success • Establish and maintain the operational cadence (weekly performance reviews, monthly business reviews, quarterly planning cycles) with rigor and consistency • Serve as the senior operational partner to the CRO, CMO, CFO, and cross-functional leadership on go-to-market execution • Own revenue enablement strategy, ensuring sellers and go-to-market teams have the tools, content, training, and operational support to perform at their best • Represent revenue operations at the executive table and in board-level operational narrative • Transform How We Operate • Be accountable for the tech stack (Salesforce, HubSpot, Clay, ChiliPiper, Nooks, Chorus, and more) • Evaluate what's working, what's redundant, and what needs to changeDrive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities • Champion the redesign of processes that have scaled past their original design, from lead-to-opportunity handoffs through campaign operations workflows • Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports • Partner with the Director of Enterprise Data to ensure operational systems feed clean, structured data into the business intelligence and AI infrastructure layers • Develop and own a forward-looking operations roadmap that aligns to company OKRs and the broader AI transformation strategy • Lead the Team • Manage and develop three direct reports: a Principal RevOps Manager, a Director of Creator Operations, and a Head of Sales Enablement, each with established teams and domain expertise • Own the operating model for revenue operations, including org design, hiring roadmap, and how the function evolves as the business scales • Set clear priorities across six sub-functions running concurrent workstreams in a fast-moving environment • Build a culture of operational excellence, intellectual curiosity, and continuous improvement • Set strategic direction while staying close enough to the work to unblock problems, pressure-test decisions, and maintain credibility with your team