• Design, build, and maintain core APIs and backend services • Own the operations and monitoring of production systems • Integrate third-party systems and APIs • Own design and implementation of new features • Identify best practices for the engineering department • Document and demonstrate solutions • Mentor junior colleagues and onboard new joiners • Collaborate with engineers, product managers, and business stakeholders

Role Description - Project Management - Driving Schedules: Ability to read schedules and to drive project tasks to timely completion with a sense of urgency. Able to identify and recommend actions that accelerate completion with acceptable risk. - Support Vendor Selection and Enhancement: Provide clear project specifications and assist global sourcing in assessment and selection of factories for development and manufacturing capabilities. Participate in audits and address issues through factory corrective actions. - Organization: Strong organizational ability with attention to detail. Optimizes work flow to improve efficiency. - Adaptation: Must possess sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities. - Defining Product Specifications: Utilize knowledge of market landscape, corporate objectives, and product needs to define and communicate clear expectations to vendors for quotation and development. - Quality Assurance: Upholds high standards of quality for each product to ensure customer satisfaction and long term reliability. Measures success by online customer reviews and returns %. - Product Testing: Supports testing group by preparing appropriate test methods, instructions, and plans. Proactively updates test protocols. Reviews reports, interacts with test team, and generates appropriate corrective action plans. - Completion of tasks: Ability to absorb, prioritize, and complete multiple parallel tasks. Works well under time constraints and can deliver on multiple advanced tasks in a fast-paced environment. Mindful of how completion affects others. - Inspections: Update and publish list of items to be inspected to ensure product inspections are focused on the most important items. Proactively works with overseas inspection team to identify inspection process improvement areas and create solutions to improve inspection quality. - Mature Product Support: Support complaint handling group in resolving product complaints by analyzing product and market comparisons. Read and respond to customer reviews directly and through FAQs. Review product and related literature to identify root causes and viable solutions. Drive corrective actions. - Individual Contribution: Actively completes assignments as an individual contributor to 25 or more projects with moderate complexity. Assists manager with tasks assigned to manager. - Teamwork: Ability to work collaboratively in a team setting with various departments and outside parties such as Global Sourcing, Merchant, Asia teams, and vendors. Understands how their work, and the way they work, affect others. - Visibility and Escalation to Leadership: Provides constant and timely updates on project status and systems improvements to manager, cross functional team, and leadership team using appropriate communication methods. Anticipates events and prepares leadership in advance. - Management Responsibilities: Models responsible behavior and coaches others in their work. - Decision Making: Works independently and exercises independent judgment and good decision-making skills. Solves project and system problems with little support. Leverages collaborative culture and escalations, understanding when and how to appropriately involve others. - Reliability: Consistently present, attentive and engaged in daily operations to effectively reach defined goals. - Safety Mindedness: Understand and be involved in workplace safety to ensure all employees follow safety rules and procedures. Qualifications - Staff supervision and development - Travel: Up to 25% - Flex Designation: Anywhere Requirements - The anticipated salary range for this position is $117,300 – $176,000 depending on location, knowledge, skills, education and experience. - This position is also eligible for an annual discretionary bonus. Benefits - Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates are able to enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.

• Backend Development: Work closely with the team to design, build, and maintain reliable backend services using Python, Django, and related technologies. • API Development: Create and evolve RESTful APIs to power our front-end and mobile applications and support integrations with third-party partners. • Performance & Optimization: Monitor, identify, and resolve bottlenecks to ensure fast, efficient, and scalable applications that deliver a smooth user experience. • Architecture & Design: Contribute to the technical architecture of our platform, ensuring scalability, maintainability, and robustness as the product evolves. • Security & Compliance: Implement and enforce best practices to guarantee the security and integrity of sensitive health data, in line with healthcare regulations.

• Design and evolve Node.js / NestJS services powering systems that operate at scale • Take architectural decisions that balance scale, cost, and long-term maintainability • Build well-typed, thoughtful REST contracts for high volume flows • Think in versioning, backward compatibility, and clean boundaries • Model and optimize MongoDB / Firestore schemas for high read/write workloads • Design atomic updates and consistency strategies for distributed systems • Implement queues, caching layers, and rate limiting to handle burst traffic gracefully • Design for failure modes before they happen • Ship modular Vue 3 UIs that efficiently consume APIs • Optimize realtime updates and state management (Pinia) • Improve Core Web Vitals and perceived performance • Instrument logs, metrics, traces, and alerts • Participate in on-call • Debug real production issues • Drive post-mortems to meaningful closure (not just documents) • Review code thoughtfully • Support junior engineers • Raise engineering standards across the team