Locala logo
Locala

Local Advertising & Insights at Scale

Post-Sales Account Manager

Location

California

Posted

24 days ago

Salary

$80K - $90K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Post-Sales Account Manager

Locala

• Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships. • Develop & deliver performance reports to clients and benchmarking those results against similar campaigns. • Work independently and collaboratively as part of a team. • Develop strong relationships with customers, connect with key business executives and stakeholders. • Work alongside trading teams to monitor campaign performance and leverage data driven results obtained to conduct campaign upsells. • Answer client queries and identify new business opportunities among existing customers. • Responsible for the creation and delivery of reporting, providing analysis of performance. • Manage projects with the design team to deliver best in class creative executions. • Liaise with cross-functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and are able to advise clients on basic technical questions. • This role is not centered around sales but rather focuses on managing campaigns/ accounts. Hands on media experience (i.e. programmatic, display, audio, CTV, DOOH) is crucial for this position.

Job Requirements

  • 2-3 years experience in the Ad Tech/Digital advertising field
  • Highly organized and able to prioritize
  • Ability to self-manage, juggle multiple priorities & meet deadlines with a strong attention to detail
  • Proficient in analyzing large datasets and prioritizing them into actionable insights
  • Excellent communication skills
  • Client facing experience
  • Comfortable with a start-up environment, open to facing interesting challenges globally with a problem-solving & resourceful mindset

Benefits

  • Medical, Dental & Vision Insurance - 100% paid for the employee-only, 80% for dependents
  • 401k with Company Match
  • Paid Parental Leave
  • Paid Vacation, Sick Time & Holidays

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