Laundry & Dry Cleaning service 🚚 Free pick-up and delivery. 🕛 Done in 24 hours. 🌍 UK,QA,IE,NL,DK,UAE,US,KW,BH,SE& SG
Account Manager
Location
United Kingdom
Posted
32 days ago
Salary
0
Seniority
Lead
Job Description
Account Manager
Laundryheap
Role Description As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities - Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. - Be the main point of contact for client questions, issues, and regular business discussions. - Run regular check-ins and quarterly reviews to understand client needs and performance. - Spot any risk of clients leaving and take action to retain them. - Handle contract renewals, pricing updates, and service agreements. - Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. - Work with the Business Development team to ensure a smooth handover of new clients. - Create simple growth plans for key accounts with clear targets. - Track account performance and highlight any risks or opportunities. - Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. - Help clients understand how to use the platform and services effectively. - Work with Operations and Logistics to align schedules and service delivery. - Reporting & CRM: Keep all client information and updates accurate in the CRM system. - Share regular updates on account performance with the Commercial Director. - Support forecasting by tracking expected revenue and volumes. Qualifications - 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. - Proven ability to retain and grow client accounts. - Strong communication and relationship management skills, including working with senior stakeholders. - Comfortable using data, CRM systems, and reports to manage accounts. - Confident, professional, and clear in communication. - Able to manage your own workload and handle multiple clients independently. - Right to work in the UK. Requirements - Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services (desirable). - Familiarity with CRM tools like HubSpot and basic data reporting (desirable). - An existing network in hospitality, Airbnb management, or corporate services (desirable). - Experience working in a fast-growing or scale-up business environment (desirable). Work Schedule - Remote: 9:00 am to 6:00 pm. - 9-hour shift (8 working hours). We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!
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Role Description In dieser Rolle verantwortest Du die strategische Positionierung von QINLOCK im GIST-Umfeld sowie von ROMVIMZA im TGCT-Umfeld. Du gestaltest die Entwicklung deines Territoriums in Norddeutschland aktiv mit und trägst zum nationalen Erfolg in Deutschland bei. Du arbeitest mit den entscheidenden Stakeholdern in Zentren, Kliniken und Praxen zusammen, repräsentierst Deciphera professionell im Markt und trägst dazu bei, unsere Aktivitäten nachhaltig weiterzuentwickeln. - Strategische Entwicklung und Steuerung Deines Territoriums in Norddeutschland - Aufbau, Pflege und Weiterentwicklung belastbarer Beziehungen zu Stakeholdern in Zentren, Kliniken und Praxen - Fundierte Kommunikation der klinischen Profile unserer Produkte sowie adressatengerechte Vermittlung relevanter Inhalte in den jeweiligen Therapieumfeldern - Identifikation klinischer und nicht-klinischer Barrieren im Adoptionsprozess sowie Entwicklung passender Lösungsansätze - Analyse von Markt-, Kunden- und Wettbewerbsdynamiken sowie Ableitung konkreter Maßnahmen für eine differenzierte Gebietsstrategie - Planung und Umsetzung regionaler Events, Trainings und weiterer Aktivitäten im Markt - Enge cross-functional Zusammenarbeit mit Commercial, Medical, Market Access und Commercial Operations - Strategische Nutzung von CRM, Daten und Insights zur Priorisierung, Steuerung und Weiterentwicklung Deiner Aktivitäten Qualifications - Onkologische Marktkenntnis, idealerweise mit regionaler Erfahrung in Norddeutschland - Mehr als fünf Jahre Erfahrung im onkologischen Markt, idealerweise in einer customer-facing Rolle im Außendienst, im Key Account Management oder in einer vergleichbaren Funktion - Zulassung gemäß § 75 AMG - Erfahrung in der strategischen Entwicklung von Accounts und Territorien in einem komplexen Stakeholder-Umfeld - Fähigkeit, klinische Daten und wissenschaftliche Inhalte sicher einzuordnen und adressatengerecht zu vermitteln - Gutes Verständnis komplexer Stakeholder-Strukturen und Marktmechanismen im Gesundheitswesen - Sicherer Umgang mit CRM sowie den gängigen Office-Anwendungen - Gute Englischkenntnisse in Wort und Schrift für die Zusammenarbeit in einem internationalen Umfeld Requirements - Hohe Reisebereitschaft innerhalb Norddeutschlands Benefits - Ein Umfeld mit echtem Impact
Patient Account Specialist
CommonSpirit HealthCommonSpirit Health is a nonprofit organization that is on a mission to improve people’s health while making “the healing presence of God known.” The orga
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Title: Commercial Account Manager Location: United States,Remote Job Description: Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location. About us Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks. Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us. Role description As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes. Key responsibilities include the following: - Own retention, renewals, and growth across a portfolio of existing customers - Build strong, multi-threaded relationships across key stakeholders and decision-makers - Drive upsell, cross-sell, and expansion opportunities within existing accounts - Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases - Lead renewal and commercial conversations, including pricing, terms, and negotiation - Run strategic account planning and business reviews tied to customer priorities and measurable outcomes - Identify customer challenges early and work cross-functionally to solve them - Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes - Maintain strong forecasting discipline and pipeline visibility across your book of business - Represent Reachdesk with confidence and professionalism in executive-level discussions About you - 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue - Sales, SDR/BDR, or account executive experience strongly preferred - Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred - Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business - Track record of creating pipeline and generating new opportunities within existing accounts - Strong commercial judgment and problem-solving ability - Proven ability to build executive-level relationships across complex organizations - Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts - Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment About the benefits Here are just some - Competitive salary, stock options, and 401(k) matching program - Dental, hearing, vision, and life insurance - Flexible PTO - A super collaborative working culture populated by innovative, fun, and dedicated people. *Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range. Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. US Salary $160,000 - $200,000 USD


